Polestar Consulting System Support Engineer Interview Questions and Answers

Q1. Technical regarding OS, M365, Software and Hardware troubleshooting.
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Q2. Admin tools, ticketing tools, itsm
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Q1. Vocabulary, communication skills, process knowledge
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Q2. Roles and responsibilities, incident management
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Q1. Salary discussion, job profile
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Q1. Explain the 0365 migration process
Ans. 
The 0365 migration process involves planning, preparation, migration, and post-migration tasks.
• Plan the migration by assessing current environment, setting goals, and creating a migration plan.

• Prepare by ensuring all prerequisites are met, communicating with stakeholders, and scheduling downtime if needed.

• Migrate data, users, and settings to Office 365 using tools like Microsoft's migration tools or third-party solutio...read more
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Q2. How to manage the third party software patches using intune
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Manage third party software patches using Intune
• Create a software update policy in Intune

• Select 'Third Party Updates' as the update source

• Choose the third party software you want to patch

• Set the schedule for patch deployment

• Monitor patch deployment status and compliance
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Q1. Knowledge about ITIL
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Q2. Intune complete management
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Q1. Advance networking BGP dmvpn flexvpn firewall
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Q1. TELL ME ABOUT YOURSELF.
Ans. 
Experienced System Administrator with strong troubleshooting skills and a passion for technology.
• Over 5 years of experience managing and maintaining IT systems

• Proficient in Windows and Linux server administration

• Skilled in network configuration and security protocols

• Certified in Cisco networking and Microsoft server technologies
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Medium level question where asked in this round.

1 medium 1 hard question and had a good structured question.

Q1. Even and odd number index
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Q1. Related to my previous work experience
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Q2. Question are related to my previous job experience
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Q3. General technical questions
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Q1. Describe product development process
Ans. 
Product development process involves designing, creating, and testing a product before it is launched in the market.
• Market research to identify customer needs and preferences

• Concept development and brainstorming ideas

• Designing and prototyping the product

• Testing and refining the product based on feedback

• Manufacturing and production

• Launching and marketing the product

• Continuous improvement and updates based on customer fe
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Q2. What is meant by SPES
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SPES stands for System Performance Evaluation System, a tool used to analyze and optimize the performance of computer systems.
• SPES is a software tool used by system engineers to evaluate the performance of computer systems.

• It helps in identifying bottlenecks and optimizing system performance.

• SPES can be used to analyze CPU usage, memory usage, disk I/O, and network performance.

• By using SPES, system engineers can make i...read more
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