Filter interviews by
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
Tell me about your qualification
Top trending discussions
posted on 19 Jan 2021
Stay calm and listen to the customer's concerns.
Remain calm and composed
Listen attentively to the customer's complaints
Apologize for the inconvenience caused
Assure the customer that you will do your best to resolve the issue
Ask relevant questions to gather more information about the problem
Offer possible solutions or troubleshooting steps
If necessary, escalate the issue to a higher level of support
I applied via Naukri.com
posted on 11 Oct 2020
posted on 24 Nov 2015
I am a technical support engineer with experience in troubleshooting hardware and software issues.
Proficient in diagnosing and resolving technical issues
Skilled in providing excellent customer service
Experienced in working with various operating systems and software applications
Familiar with network protocols and configurations
Adept at communicating technical information to non-technical users
posted on 24 Nov 2015
posted on 7 May 2019
I applied via Naukri.com and was interviewed in Nov 2018. There were 6 interview rounds.
I applied via Naukri.com and was interviewed in Jul 2020. There were 3 interview rounds.
posted on 14 Mar 2023
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.
To troubleshoot issues and provide solutions, one must identify the problem, gather information, analyze data, and implement a solution.
Identify the problem by asking questions and gathering information from the user
Analyze data by reviewing logs, error messages, and system configurations
Implement a solution by testing and verifying the fix with the user
Document the solution for future reference
Provide excellent custom
Effective communication is key to dealing with clients on phone calls. It requires active listening, empathy, and clear articulation.
Listen actively to the client's concerns and needs
Show empathy and understanding towards their situation
Use clear and concise language to explain technical solutions
Avoid technical jargon and use layman's terms
Confirm understanding by summarizing the conversation and next steps
Maintain a ...
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
Dot Net Framework is a software framework developed by Microsoft for building Windows applications.
It provides a programming model, a comprehensive API set, and runtime environment for building Windows applications.
It supports multiple programming languages such as C#, VB.NET, F# and more.
It includes a large class library called Framework Class Library (FCL) which provides language interoperability, memory management, ...
Dot Net Core offers cross-platform compatibility, improved performance, and enhanced security.
Cross-platform compatibility allows for development on multiple operating systems
Improved performance through features like just-in-time compilation and better memory management
Enhanced security with built-in features like data protection and secure coding practices
Support for microservices architecture and containerization
Ope...
based on 1 review
Rating in categories
Technical Support Engineer
63
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
Desktop Support Engineer
17
salaries
| ₹2 L/yr - ₹3.6 L/yr |
Senior Analyst
6
salaries
| ₹9.4 L/yr - ₹15 L/yr |
Consultant
5
salaries
| ₹12.5 L/yr - ₹16.4 L/yr |
System Engineer
5
salaries
| ₹4.7 L/yr - ₹6.7 L/yr |
Cognizant
Sutherland Global Services
Optum Global Solutions
Hexaware Technologies