Plum Benefits Customer Support Executive Interview Questions and Answers

Q1. Tell me about basic introductions
Ans. 
Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.
• Start by greeting the person, such as 'Hello' or 'Hi'

• Provide your name, such as 'My name is John'

• Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'

• End with a question or statement to continue the conversation, like 'How can I
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Q2. Tell me about inhand salary
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Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.
• Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.

• It is different from the gross salary, which is the total amount before deductions.

• Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.

• Empl...read more
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Q1. Brief introduction
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Q2. Tell me about family backgrounds
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My family background is diverse and includes a mix of cultures and traditions.
• My family consists of members from different cultural backgrounds.

• We celebrate various holidays and traditions from different cultures.

• Family gatherings often involve a blend of different cuisines and customs.
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Q3. Why you want to join this company
Ans. 
I am impressed by the company's reputation for excellent customer service and innovative solutions.
• Company's reputation for excellent customer service

• Innovative solutions offered by the company

• Opportunity for growth and development in the company
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Q1. What if a rude person calls you how will you handle it
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Q1. Why should we hire you?
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Will Travel and tourism industry boom within the span of 5 years?

Q1. Where do yo see yourself after 5 years?
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Q2. Situational Question : if you were been attacked by a tiger in a jungle what will you do?
Ans. 
I would try to slowly back away while making myself look bigger and making loud noises to scare the tiger away.
• Stay calm and avoid making sudden movements

• Slowly back away while facing the tiger

• Make yourself look bigger by raising your arms and opening your jacket

• Make loud noises to scare the tiger away

• Do not turn your back on the tiger or run away
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Q1. ABOUT YOURSELF??????
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Q2. WHAT IS PAYTM. HOW TO WORK PAYTM.
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Q3. HOW TO EARN PAYTM.TELL YOUR EXPERIENCE
Ans. 
Earn Paytm by referring friends, completing surveys, and shopping online.
• Refer friends to Paytm and earn cashback on their transactions

• Complete surveys on Paytm First Games and earn Paytm cash

• Shop online through Paytm Mall and earn cashback

• Use Paytm for bill payments and earn cashback

• Participate in Paytm contests and win cash prizes
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