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Pine Labs Senior Customer Support Executive Interview Questions and Answers for Experienced

Updated 25 May 2024

Pine Labs Senior Customer Support Executive Interview Experiences for Experienced

1 interview found

Senior Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 23 May 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 5 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Self intro and about experience
    • Add your answer
  • Q2. Explain about previous company
    • Add your answer
  • Q3. Ask about pine labs
    • Add your answer
  • Q4. Salary discussion
    • Add your answer
  • Q5. Happy joining 😄
    • Add your answer
Round 2 - One-on-one 

(5 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Ask about previous experience
    • Add your answer
  • Q3. Ask about previous company
    • Add your answer
  • Q4. Salary discussion
    • Add your answer
  • Q5. Happy joining 😁
    • Add your answer
Round 3 - One-on-one 

(5 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Previous experience
    • Add your answer
  • Q3. Previous company
    • Add your answer
  • Q4. Salary discussion
    • Add your answer
  • Q5. Happy joining 😁
    • Add your answer
Round 4 - One-on-one 

(5 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Previous company
    • Add your answer
  • Q3. Previous experience
    • Add your answer
  • Q4. Salary discussion
    • Add your answer
  • Q5. Happy joining 💐
    • Add your answer
Round 5 - One-on-one 

(5 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Previous company
    • Add your answer
  • Q3. Ask about previous experience
    • Add your answer
  • Q4. Salary discussion
    • Add your answer
  • Q5. Happy joining 😁
    • Add your answer

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Pine Labs?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 2 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Brief your Work Experience? Need to be clear and crispy and genuine.
    • Add your answer
  • Q2. Worked in Dell International Service
    • Add your answer
Round 3 - Assignment 

Versant around?
Need to be have clear vocal voice and avoid fake accent.

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in reliability try to work in an organisation for minimum 3 to 4, then go for job change. Be passionate and enthusiastic towards each and every walk of your interview.

Customer Service Executive Interview Questions & Answers

SBI Cards & Payment Services user image Anjali Jha

posted on 7 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. What is your goal?
    • Add your answer
  • Q2. Where do you see yourself after 5years?
    • Add your answer
  • Q3. Tell me something about yourself?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Why you want to join us?
    • Add your answer
  • Q6. Where do you put up?
    • Add your answer
  • Q7. Why you left your last organization?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself first then go for interview and be confident but not over confident because there is very thin line between confidence and over confidence so be careful and calm.

Customer Service Executive Interview Questions & Answers

Axis Direct user image Anonymous

posted on 8 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics about demat and trading account , stock market , mutual fund , derivatives and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering even though you feel you are wrong , Don't get intimidated by the manager or head of department interviewing you .

Customer Care Executive Interview Questions & Answers

Synchrony user image Pushpala Surendran

posted on 5 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

You will be in a room with other candidates as well,and would be asked to speak about yourself
Its just to check how fluent you are.so make sure you talk about yourself becaus nonone knows you more than you do.And dont exagerate.

Round 3 - One-on-one 

(1 Question)

  • Q1. It would be a manager who would be taking this round.So make sure yiu connect with what you have already spoke abt yourself.
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Be prescise on what you speak and be direct.
    • Add your answer
Round 5 - Group Discussion 

Talk abt yourself. The longer you speak fluently and not searching for words the better.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and speak confidently because they are not going to scream at you.Be confident and and xmole.

Customer Service Representative Interview Questions & Answers

Synchrony user image Anonymous

posted on 18 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself
    • Add your answer
  • Q2. What are the fears u have facing in ur life and how did you overcome
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. What do you know about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and double check your resume

Customer Service Executive Interview Questions & Answers

Synchrony user image Ridh Chakravarty

posted on 8 Aug 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Will be fine if you get 90 calls a day?
  • Ans. 

    Yes, I am comfortable handling a high volume of calls and have experience in managing multiple tasks efficiently.

    • I have experience in handling high call volumes in my previous roles.

    • I am skilled in multitasking and can prioritize effectively to ensure all calls are handled promptly.

    • I am confident in my ability to provide excellent customer service even under pressure.

    • I am open to feedback and constantly strive to impro...

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. How will you handle an irate customer
  • Ans. 

    I will listen to their concerns, empathize with them, apologize for any inconvenience, and work towards finding a solution to their problem.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's frustration

    • Apologize for any inconvenience caused

    • Work towards finding a solution to the problem

    • Offer compensation if necessary

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please Avoid

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 16 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

General questions to check grammar and how good you are at understanding foreigners.

Round 3 - HR 

(2 Questions)

  • Q1. Mostly about our previous experiences and about our skills.
    • Add your answer
  • Q2. About the process like what kind of work I used to do and why I decided to change.
    • Add your answer

Senior Customer Service Representative Interview Questions & Answers

Synchrony user image Anonymous

posted on 12 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Was about the previous experiences
    • Add your answer

Senior Customer Service Representative Interview Questions & Answers

Synchrony user image Anonymous

posted on 8 Apr 2021

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. Talk about your friend
    • Add your answer
More about working at Pine Labs

Pine Labs Interview FAQs

How many rounds are there in Pine Labs Senior Customer Support Executive interview for experienced candidates?
Pine Labs interview process for experienced candidates usually has 5 rounds. The most common rounds in the Pine Labs interview process for experienced candidates are One-on-one Round and HR.

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Low Confidence means the data is based on a small number of responses received from the candidates.

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Pine Labs Senior Customer Support Executive Salary
based on 5 salaries
₹2.4 L/yr - ₹2.6 L/yr
32% less than the average Senior Customer Support Executive Salary in India
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