PhonePe Enterprise Account Manager Interview Questions and Answers

Asking about the excel and other data tool. Salary offer as per their terms no negotiate.

Q1. Salary offer as per their terms.
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Q2. Tell me some thing about your self.
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Q3. What is expertise why want to leave
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Q1. Can you handle service and sales Both
Ans. 
Yes, I have experience in handling both service and sales.
• I have worked in a similar role before where I was responsible for both service and sales.

• I have excellent communication and interpersonal skills which help me in handling both aspects effectively.

• I understand the importance of providing good service to customers while also meeting sales targets.

• I am comfortable with multitasking and prioritizing tasks based on ...read more
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Q2. Can you came to distance to your home location
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Q1. DSA based easy to medium
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Q2. DSA based easy to medium level
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Q1. Java related questions were asked
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Q1. Self introduction
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Q1. Previous job experience
Ans. 
I have 5 years of experience in retail management, overseeing a team of 15 employees.
• Managed daily operations and ensured smooth functioning of the store

• Trained and supervised staff members to improve customer service

• Implemented sales strategies to increase revenue

• Handled inventory management and merchandising

• Responsible for scheduling and performance evaluations
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Q2. Roles & responsibilities
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Q1. SQL questions on window functions
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Q2. Apti general questions
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Q3. Puzzle from geek for geeks
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Q1. Retention question and sql
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Q2. General queries about sql code
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Q1. Brief about ur self
Ans. 
I am a dedicated and experienced professional with a strong background in leadership and team management.
• Over 5 years of experience in retail management

• Proven track record of increasing sales and improving customer satisfaction

• Skilled in training and developing staff to achieve their full potential
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Q2. Brief ur roles and responsibilities
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Managed team, handled customer complaints, created schedules, trained new employees
• Managed a team of employees to ensure smooth operations

• Handled customer complaints and resolved issues in a timely manner

• Created schedules for employees based on business needs

• Trained new employees on company policies and procedures

• Collaborated with upper management to implement new strategies for improved efficiency
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Q1. General experience questions
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Q2. Compensation discussion
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Q3. Why are you leaving present job
Ans. 
Looking for growth opportunities and a new challenge.
• Seeking a more challenging role

• Desire for professional growth and development

• Current job lacks opportunities for advancement

• Company restructuring led to job insecurity
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Q4. What is your expectations
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I expect a challenging and rewarding role where I can utilize my skills and contribute to the growth of the company.
• I expect clear communication and expectations from my superiors

• I expect opportunities for growth and development

• I expect a positive and supportive work environment

• I expect to be held accountable for my responsibilities and given autonomy to make decisions

• I expect to be compensated fairly for my contributi
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Q5. Notice period to join
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Q1. Any 2 reference
Ans. 
I can provide two professional references upon request.
• I have worked closely with my previous supervisor, who can attest to my leadership skills and ability to manage a team effectively.

• I have also worked with a colleague who can speak to my strong communication skills and ability to collaborate with others.
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Q1. Experiences and location
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Q2. Team handling experiences and new team member addition process
Ans. 
I have extensive experience in team handling and have successfully onboarded new team members.
• I have led teams in my previous roles, delegating tasks and ensuring team cohesion.

• I have conducted orientation sessions for new team members to familiarize them with our processes and expectations.

• I have implemented mentorship programs to support new team members in their transition.

• I regularly communicate with team members t...read more
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Q3. B2B Experiences if any
Ans. 
I have extensive B2B experiences in managing client relationships, negotiating contracts, and driving revenue growth.
• Managed key accounts and developed strong relationships with B2B clients

• Negotiated contracts and pricing terms to ensure mutual benefit

• Implemented strategies to drive revenue growth through upselling and cross-selling

• Collaborated with cross-functional teams to deliver solutions tailored to B2B clients' n
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Q1. Salary expectation
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Q2. Location expectation
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