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Investigation of customer complaint involves identifying the root cause of the issue and implementing corrective actions to prevent recurrence.
Gather information about the complaint from the customer
Investigate the issue thoroughly to identify the root cause
Implement corrective actions to prevent recurrence
Communicate the findings and actions taken to the customer
Follow up with the customer to ensure satisfaction
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I applied via Naukri.com and was interviewed in Dec 2019. There were 3 interview rounds.
I applied via Monster and was interviewed before Sep 2019. There were 3 interview rounds.
I worked as a Quality Analyst at XYZ Company for 2 years.
Conducted quality assurance testing on software applications
Identified and reported bugs and issues to development team
Collaborated with stakeholders to ensure product met quality standards
There are three types of validations: front-end, back-end, and database. Each type requires a different approach.
Front-end validation is done on the client-side and checks for user input errors before submitting the form.
Back-end validation is done on the server-side and checks for errors in the data submitted by the user.
Database validation checks for data integrity and consistency in the database.
Handling of validati...
Calibration of instruments is a crucial process to ensure accuracy and reliability of measurements.
Calibration involves comparing the measurements of an instrument to a known standard.
It helps in identifying and correcting any deviations or errors in the instrument's readings.
Calibration ensures that the instrument is performing within acceptable limits and provides accurate results.
It is necessary to calibrate instrum...
HPLC is a technique used to separate, identify, and quantify components in a mixture based on their interaction with a stationary phase and mobile phase.
HPLC stands for High-Performance Liquid Chromatography.
The principle of HPLC involves the separation of components in a mixture based on their affinity for the stationary phase and mobile phase.
The instrumentation of HPLC includes a pump to deliver the mobile phase, a ...
GC stands for Gas Chromatography, a principle and instrumentation used for separating and analyzing volatile compounds.
GC is a technique used in analytical chemistry to separate and identify components of a mixture.
It involves injecting a sample into a gas chromatograph, which vaporizes the sample and carries it through a column.
The column contains a stationary phase that interacts with the sample components, causing t...
UV spectroscopy is a technique that uses ultraviolet light to analyze the chemical composition of substances.
UV spectroscopy is based on the principle that molecules absorb ultraviolet light at specific wavelengths.
The Beer-Lambert law relates the concentration of a substance to the amount of light it absorbs.
UV spectroscopy is commonly used in pharmaceutical, environmental, and forensic analysis.
It is used to determin...
I applied via Company Website and was interviewed before Aug 2020. There was 1 interview round.
I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.
posted on 24 Jan 2021
I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.
Data integrity refers to the accuracy, consistency, and reliability of data throughout its lifecycle.
Data integrity ensures that data remains unchanged and reliable over time.
It involves maintaining the accuracy and consistency of data during storage, processing, and transmission.
Data integrity can be achieved through various measures such as checksums, encryption, and access controls.
Examples of data integrity issues ...
CAPA stands for Corrective and Preventive Action.
CAPA is a systematic approach to identify, investigate, and resolve quality issues.
It involves analyzing the root cause of the problem and implementing corrective actions to prevent recurrence.
CAPA is commonly used in industries such as manufacturing, pharmaceuticals, and healthcare.
Examples of CAPA tools and techniques include 5 Whys, Fishbone Diagrams, and Pareto Analy
Calibration is required to ensure accuracy and consistency of measurements and equipment.
Calibration helps to maintain the quality of products and services.
It ensures that measurements are accurate and consistent, reducing errors and improving efficiency.
Calibration is necessary for compliance with industry standards and regulations.
Examples of equipment that require calibration include scales, thermometers, and medica...
I would clarify the reason behind the request and discuss any potential impact on the analysis.
Ask for clarification on the reason for skipping the step
Discuss any potential impact on the analysis
Provide alternative solutions if possible
I applied via Walk-in and was interviewed before Oct 2019. There were 5 interview rounds.
I am seeking new opportunities to grow professionally and expand my skill set.
Looking for a company that values continuous learning and development
Seeking a more challenging and dynamic work environment
Want to work with a team that promotes collaboration and innovation
Desire to explore new technologies and methodologies
Seeking better career growth prospects and opportunities for advancement
I have 5 years of experience as a Quality Analyst.
I have worked in various industries, including software development and manufacturing.
I am proficient in using quality assurance tools and techniques.
I have experience in conducting quality audits and inspections.
I have successfully implemented quality improvement initiatives.
I have strong analytical and problem-solving skills.
I have excellent communication and document...
Yes, I know integration.
Integration is the process of combining different components or systems to work together seamlessly.
It involves testing the interfaces between the components to ensure they communicate effectively.
Examples of integration include integrating a payment gateway into an e-commerce website or integrating a CRM system with a marketing automation tool.
There are different types of integration such as vertical, horizontal, forward, backward, and bi-directional.
Vertical integration involves the integration of different levels of the same supply chain.
Horizontal integration involves the integration of different companies at the same level of the supply chain.
Forward integration involves the integration of a company with its distributors or retailers.
Backward integration...
Junior Officer
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169
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144
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132
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GlaxoSmithKline Pharmaceuticals
Sun Pharmaceutical Industries
Cipla
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