PB Partners Customer Service Associate Interview Questions and Answers

Yes, B2B refers to business-to-business transactions, while B2C refers to business-to-consumer transactions.

• B2B involves businesses selling products or services to other businesses.

• B2C involves businesses selling products or services directly to consumers.

• Examples of B2B companies include manufacturers selling to wholesalers, while examples of B2C companies include retail stores selling to individual customers.

I will prioritize tasks, delegate when necessary, and communicate with my team to ensure work is completed efficiently.

• Prioritize tasks based on urgency and importance

• Delegate tasks to team members when necessary

• Communicate with team members to ensure everyone is on the same page

• Stay organized and manage time effectively

• Seek help or guidance from supervisors if needed