Paytm Payments Bank Operations Executive Interview Questions and Answers for Experienced

Q1. Tell me about your self
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Group working is best job

Q1. Field service, back office
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Math noumbering test

Math noumbering test

Q1. About my job my skills
Ans. My job experience is very well customer understands me
Answered by Neha Shaikh
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Q2. What is your operations executive work
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Q3. My work is cash management and office all work completed in my office
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Q1. Tell me about yourself? I'm Bakyalakshmi. I was completed post graduate.i'm interested for banking side job. other field side 2yrs experience but banking side first coming. My career growth and earn money...read more
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A standardized assessment that measures a person's skills, potential, and cognitive abilities. It's used to evaluate a candidate's suitability for a specific role or field.

Q1. Job interview where a candidate meets with a single interviewer. It's also known as a traditional interview or individual interview. How it works The interviewer is typically a hiring manager, HR professi...read more
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Q2. Learn about a candidate's behavioural patterns and experience with specific workplace challenges.
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I don't know .but exam is helpful

Q1. Job relates.how to improve customer complain
Ans. 
Complain ko smjhe aur unko customer care se agr ho jaye to usse connect krke solve krwaungi.
Answered Anonymously
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Q2. How to manage customer complain
Ans. 
Customer complaints can be managed by listening to their concerns, offering solutions, and following up to ensure satisfaction.
• Listen actively to the customer's complaint without interrupting

• Apologize for the inconvenience caused and empathize with the customer

• Offer a solution or compensation to address the issue

• Follow up with the customer to ensure their satisfaction and prevent future complaints
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Q3. How to growing up
Ans. 
Growing up involves gaining life experiences, learning from mistakes, and developing maturity.
• Growing up involves gaining independence and taking on more responsibilities.

• Learning from mistakes and failures is an important part of growing up.

• Developing emotional intelligence and maturity is key to growing up.

• Experiencing new challenges and overcoming obstacles helps in personal growth.

• Building strong relationships and ...read more
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Q4. How to customer meet
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Q5. How to provide good service
Ans. 
Providing good service involves understanding customer needs, delivering quality products/services, being responsive and reliable.
• Understand customer needs and preferences

• Deliver quality products/services

• Be responsive and reliable

• Provide personalized attention and follow-up

• Seek feedback and continuously improve

• Train and empower employees to deliver excellent service
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