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Paytm Mall Operations Executive Interview Questions and Answers

Updated 29 Oct 2021

Paytm Mall Operations Executive Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you deal with an angry customer
  • Ans. 

    I will listen to their concerns, empathize with them, apologize for any inconvenience caused, and offer a solution to their problem.

    • Listen actively to their concerns

    • Empathize with them and acknowledge their feelings

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Remain calm and professional throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview questions were mostly related to the customer relationships, lasted for around 10-15minutes.

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Self introduction
  • Q2. Explain about your basic roles and responsibilities in your previous companies?
  • Q3. Why did you left your previous company?
  • Q4. What is your salary expectation?
  • Q5. Any Other question you have then ask please?
  • Q6. Are you fine with night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 Rounds-
1st round- Online test
2nd round- Manager round

My Advice to everyone who want to join, kindly check offer letter agreement, two times gross salary written, which is hidden from everyone who joins, not at all good to join, they hire in bulk, then after their work done, they will kick you out with no reason, even if you are giving your best. paytm is doing fraud with customers as well as employees. Lots of partiality exists, No growth opportunity.

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I applied via Naukri.com

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What do you know about this company
  • Q3. From how long you been working in the past company

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything will come to you in a proper time

I applied via Apna Jobs and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good at communication and give your full potential.

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself.
  • Q2. What are some of your strengths and weaknesses when it comes to your work?
  • Q3. Tell me about your dream/passion.
  • Q4. Why do you want to join this company?
  • Q5. What are your future goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - All they look for is a confident person, does not matter what you say just don't shut up or think go at it as a chatty person.

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro, about experience, will give multiple scenarios and ask how will you handle

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy, nothing to worry about, just be confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. About my previous job experiences
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General knowledge and family background
Round 2 - Aptitude Test 

Work details and knowledge about medicine usage

Round 3 - Technical 

(1 Question)

  • Q1. Medical terminology and store management,

I applied via IIM Jobs and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. General questions about technical expertise and overall aptitude
Round 3 - One-on-one 

(1 Question)

  • Q1. General questions on skills like strength and weakness
Round 4 - HR 

(1 Question)

  • Q1. Salary negotiation and other HR related stuff

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall it was pathetic I advise against joining this firm
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Feb 2025.

Round 1 - Aptitude Test 

Decent only not much tricky

Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself
  • Ans. 

    Detail-oriented Operations Associate with a passion for optimizing processes and enhancing team efficiency.

    • Background in logistics management, where I improved delivery times by 20%.

    • Experience in data analysis, utilizing Excel to track and report key performance metrics.

    • Strong communication skills, having coordinated cross-departmental projects to streamline operations.

    • Proficient in using project management tools like

  • Answered by AI

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Paytm Mall Operations Executive Salary
based on 24 salaries
₹2 L/yr - ₹4.5 L/yr
At par with the average Operations Executive Salary in India
View more details

Paytm Mall Operations Executive Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

2.6

Skill development

3.3

Work-life balance

2.5

Salary

3.0

Job security

3.3

Company culture

2.4

Promotions

3.2

Work satisfaction

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