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Paytm Mall Operations Executive Interview Questions and Answers

Updated 29 Oct 2021

Paytm Mall Operations Executive Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you deal with an angry customer
  • Ans. 

    I will listen to their concerns, empathize with them, apologize for any inconvenience caused, and offer a solution to their problem.

    • Listen actively to their concerns

    • Empathize with them and acknowledge their feelings

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Remain calm and professional throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview questions were mostly related to the customer relationships, lasted for around 10-15minutes.

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Self introduction
  • Q2. Explain about your basic roles and responsibilities in your previous companies?
  • Q3. Why did you left your previous company?
  • Q4. What is your salary expectation?
  • Q5. Any Other question you have then ask please?
  • Q6. Are you fine with night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 Rounds-
1st round- Online test
2nd round- Manager round

My Advice to everyone who want to join, kindly check offer letter agreement, two times gross salary written, which is hidden from everyone who joins, not at all good to join, they hire in bulk, then after their work done, they will kick you out with no reason, even if you are giving your best. paytm is doing fraud with customers as well as employees. Lots of partiality exists, No growth opportunity.

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Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...

Interview Preparation Tips

Interview preparation tips for other job seekers - All the rounds are very easy if you show a little confidence in yourself. Dont panic. Don't take long pause during talking to HR person.

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - Gujarati executive for inbound or outbound process

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Have basic knowledge

Round 2 - Aptitude Test 

Anyone with basic knowledge can pass

Round 3 - HR 

(1 Question)

  • Q1. Tell about yourself,are you okay with working here, will you be able to change location

Interview Preparation Tips

Interview preparation tips for other job seekers - second one was language test anyone with basic language skills can pass

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. 3 to 4 rounds of Interview. Questions will be based on Amazon Leadership Principles... Situation based questions.. use SBI or STAR method to answer..

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through Amazon Leadership Principles...

I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Versant aptitude test which has four parts in which you will tested in your communication skill and also logical reasoning

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect some data from YouTube regarding versant aptitude test

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Its a module test which includes your grammar knowledge, listening skills and communication skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be precise with your language and grammar use.

I was interviewed before Sep 2016.

Interview Preparation Tips

Round: JAM
Experience: Choosed my own topic and conveyed confidently
Tips: be prepared for any kind of the topic

Round: Test
Experience: a test on communication and verbal skills
Tips: be prepared in grammatical skills
Duration: 1 hour
Total Questions: 60

Skills: Communication And Confidence

I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - Chatting 

(6 Questions)

  • Q1. What can you expect from company ?
  • Q2. How did you feel you get this job.?
  • Q3. Did you get exciting to join with us
  • Q4. Did you have intrested to join us
  • Q5. Any suggestions to give us
  • Q6. Salary depends on your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Trust on your hopes
Work hard
Don't believe anyone directly

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Paytm Mall Operations Executive Salary
based on 24 salaries
₹2 L/yr - ₹4.5 L/yr
At par with the average Operations Executive Salary in India
View more details

Paytm Mall Operations Executive Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

2.6

Skill development

3.3

Work-life balance

2.5

Salary

3.0

Job security

3.3

Company culture

2.4

Promotions

3.2

Work satisfaction

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Compare Paytm Mall with

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