Impact Guru Operations Associate Interview Questions and Answers

Q1. Personal information and experience.
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Q2. Can you Handel larger number of blue collar rider.
Ans. 
Yes, I have experience handling a large number of blue collar riders through efficient scheduling and communication.
• I have experience managing a high volume of blue collar riders by creating optimized schedules.

• I am skilled in effective communication to ensure smooth operations with a large number of riders.

• I have successfully coordinated with a team of blue collar riders to meet deadlines and targets.
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Q3. How can you handle the strike situation
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It was an assignment to find out the top suppliers

Q1. How did you scale up business in your last job ?
Ans. 
I scaled up business in my last job by implementing new marketing strategies, expanding our client base, and optimizing operational processes.
• Implemented new marketing strategies to attract more customers

• Expanded client base through targeted outreach and networking

• Optimized operational processes to increase efficiency and productivity
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Q2. If two people are performing equally well, whom will you promote and on what basis?
Ans. 
Promotion should be based on additional skills, potential for growth, and alignment with company values.
• Consider additional skills or qualifications that one candidate may have that the other does not

• Assess the potential for growth and development in each candidate

• Evaluate how well each candidate aligns with the company's values and culture
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Q1. RCA on reduction in orders
Ans. 
Root Cause Analysis (RCA) on reduction in orders involves identifying underlying reasons for decrease in order volume.
• Review historical order data to identify trends or patterns

• Analyze market conditions or competitor actions that may have impacted orders

• Assess any changes in customer preferences or buying behavior

• Evaluate internal factors such as pricing changes, product availability, or marketing strategies

• Consider ex...read more
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Q2. RCA on reduction in GMV
Ans. 
Perform Root Cause Analysis (RCA) to identify reasons for reduction in Gross Merchandise Value (GMV)
• Review sales data to identify trends and patterns

• Investigate changes in marketing strategies or promotions

• Assess impact of external factors like economic conditions or competition

• Analyze customer feedback and complaints for insights

• Consider operational issues such as inventory management or pricing strategies
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Q1. Self information
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Q2. Hobbies good communication skills
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Q1. They ask about over self and about family
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Q2. And common question about customer service and skill and responsibilities
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Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for data analysis.
• Background in marketing

• Passion for data analysis

• Highly motivated and detail-oriented
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Q2. Why did you choose BPO
Ans. 
I chose BPO because of the opportunity to work with diverse clients, develop strong communication skills, and gain valuable experience in a fast-paced environment.
• Opportunity to work with diverse clients

• Develop strong communication skills

• Gain valuable experience in a fast-paced environment
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Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for project management.
• Background in marketing

• Passion for project management

• Detail-oriented

• Highly motivated
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Q2. What is sales and how to talk with customer
Ans. 
Sales is the process of selling products or services to customers by understanding their needs and providing solutions.
• Build rapport with the customer by actively listening and asking questions to understand their needs

• Highlight the benefits of the product or service that meet the customer's needs

• Handle objections by addressing concerns and providing additional information or alternatives

• Close the sale by asking for th...read more
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