PASA RESOURCE PVT.LTD Senior Area Sales Officer Interview Questions and Answers

Q1. What is field work
Ans. 
Field work involves conducting activities outside of the office, such as meeting clients, visiting sites, and promoting products/services.
• Involves meeting clients and customers in person

• Visiting various locations to promote products or services

• Collecting data or conducting surveys in the field

• Requires traveling to different places for work

• May involve physical labor or outdoor activities
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Q2. How to handle harsh customer
Ans. 
Stay calm, listen actively, empathize, offer solutions, escalate if necessary
• Remain calm and composed

• Listen actively to understand the customer's concerns

• Empathize with the customer's situation

• Offer solutions or alternatives to address their issues

• If unable to resolve, escalate the matter to a supervisor or manager
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Q3. How to maintain customer relationship
Ans. 
Maintain customer relationship by providing excellent customer service, staying in touch regularly, personalizing interactions, and seeking feedback.
• Provide excellent customer service by addressing their needs and concerns promptly

• Stay in touch regularly through emails, phone calls, or personalized messages

• Personalize interactions by remembering their preferences and addressing them by name

• Seek feedback to show that yo...read more
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Q4. How to explain a new product to the customer
Ans. 
To explain a new product to the customer, focus on highlighting the key features and benefits in a clear and concise manner.
• Start by introducing the product and its purpose

• Highlight the key features and benefits that set the product apart from others

• Use simple language and avoid technical jargon

• Provide real-life examples or demonstrations to showcase the product in action

• Address any potential concerns or questions the
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Q5. Tell about your experience in previous company
Ans. 
I have 3 years of experience in sales at XYZ Company, where I consistently exceeded targets and built strong relationships with clients.
• Exceeded sales targets by 20% in the first year

• Developed and implemented successful sales strategies

• Built and maintained strong relationships with key clients

• Trained and mentored new sales team members
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Q1. Why u want work here
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Q2. What is your 5 strength
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Q1. Keep positive, work hard with smart way
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Q1. TELL me about yourself
Ans. 
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the area

• Consistently met or exceeded sales targets

• Strong communication and negotiation skills

• Built and maintained relationships with key clients

• Led a successful sales team in previous role
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Q2. Situational question
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Situational question

Q1. What are the ways to earn money?
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Q1. Apana parichay, apana work experience
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Q2. Mai Mohammad Shamim vill navanagar nijam, sahebganj,dist-Muzaffarpur ka rahane vala hoo,mera work experience 6 years ka hai
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Q1. Tell me about yourself
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Q2. Question related to your experience
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Q1. Technologies you have worked upon
Ans. 
I have worked on various technologies including CRM systems, digital marketing tools, and data analytics platforms.
• CRM systems such as Salesforce and HubSpot

• Digital marketing tools like Google Analytics and MailChimp

• Data analytics platforms including Tableau and Google Data Studio
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Q1. Salary negotiations and joining details
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The second round is qualified to documentation round

Open mind test, attitude test

How much salary do you expectation now?