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Pactera Edge Senior IT Support Engineer Interview Questions and Answers

Updated 11 Feb 2021

Pactera Edge Senior IT Support Engineer Interview Experiences

1 interview found

Senior IT Support Engineer Interview Questions & Answers

user image Anonymous

posted on 11 Feb 2021

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions related to Active Directory, Office 365 and cloud computing.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Experience

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Salary Discussions, Hike & Promotions
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fathersahaab
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AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Interview questions from similar companies

Senior Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic Cfd, heat transfer and fluid mechanics questions
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. More detailed interview almost 1.5 hours. Advanced Heat transfer and fluid mechanics questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its been a month since the interview, didn't receive any call. But when i connected the hiring manager, he said they are still analysing. Anyone who has given interview for the same position last month and still waiting for feedback

Information Technology Support Engineer Interview Questions & Answers

Softenger user image Anonymous

posted on 28 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Ip and newtwork configuration
    • Add your answer
  • Q2. Internet protocal , Router ,switch, server comunication
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make question good

end User Support Engineer Interview Questions & Answers

Softenger user image Anonymous

posted on 19 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Subjective online test need to be cleared.

Round 2 - Technical 

(2 Questions)

  • Q1. Technical questions are asked as per the profile.
    • Add your answer
  • Q2. What is the difference between switch and router?
  • Ans. 

    Switch connects devices within a network based on MAC addresses, while router connects multiple networks based on IP addresses.

    • Switch operates at layer 2 of the OSI model, while router operates at layer 3.

    • Switch forwards data only to the intended recipient based on MAC addresses, while router forwards data between different networks based on IP addresses.

    • Switch is used to create LANs, while router is used to connect di...

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Willingness and Salary discussion.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They have a standard selection process and all the internal staff and documentation process is smooth.

Skills evaluated in this interview

Desktop Support Engineer L2 Interview Questions & Answers

Stefanini user image Anonymous

posted on 14 Jan 2022

Interview Questionnaire 

2 Questions

  • Q1. What step you will taken after getting any system infected with virus?
  • Ans. 

    After getting a system infected with a virus, the first step is to isolate the infected system from the network.

    • Isolate the infected system from the network to prevent further spread of the virus

    • Disconnect the infected system from the internet

    • Disable any network connections on the infected system

    • Notify the IT security team about the infection

    • Run a full system scan using an updated antivirus software

    • Quarantine and remov...

    • Answered by AI
    View 1 more answer
  • Q2. What are the levels of Office 365 Administration?
  • Ans. 

    The levels of Office 365 Administration include Global Administrator, Billing Administrator, User Management Administrator, etc.

    • Global Administrator has full control over all aspects of Office 365 administration

    • Billing Administrator manages the billing and subscription aspects of Office 365

    • User Management Administrator handles user accounts and permissions

    • Exchange Administrator manages Exchange Online

    • SharePoint Adminis...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was quiet good. Most of the questions asked to me were related to my technical support curriculum. Luckily I was able to answer most of the questions correctly. I tried to answer each of them with appropriate examples. You can go through job description which one provided by HR. So you can evaluate your skills with desire requirement.

Desktop Support Engineer Interview Questions & Answers

Alchemy Techsol India user image Anonymous

posted on 5 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. Basic Desktop/Networking Support Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was technical. Most of the questions asked to me were related to Desktop/Network support. Go through the JD and prepare accordingly.

Desktop Support Engineer Interview Questions & Answers

Alchemy Techsol India user image Anonymous

posted on 6 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Desktop/Network support questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was technical. Most of the questions asked to me were related to Technical/Network support, luckily I was able to answer most of the questions. Prepare as per JD and stay positive.
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