Premium Employer

i

This company page is being actively managed by Softenger Team. If you also belong to the team, you can get access from here

Softenger Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Softenger end User Support Engineer Interview Questions and Answers

Updated 19 Sep 2023

Softenger end User Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Subjective online test need to be cleared.

Round 2 - Technical 

(2 Questions)

  • Q1. Technical questions are asked as per the profile.
  • Q2. What is the difference between switch and router?
  • Ans. 

    Switch connects devices within a network based on MAC addresses, while router connects multiple networks based on IP addresses.

    • Switch operates at layer 2 of the OSI model, while router operates at layer 3.

    • Switch forwards data only to the intended recipient based on MAC addresses, while router forwards data between different networks based on IP addresses.

    • Switch is used to create LANs, while router is used to connect di...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Willingness and Salary discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - They have a standard selection process and all the internal staff and documentation process is smooth.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is Networking
  • Ans. 

    Networking is the practice of connecting computers and other devices to share resources and communicate with each other.

    • Networking involves the use of hardware devices like routers, switches, and cables to create a network.

    • It also includes the use of software protocols like TCP/IP to enable communication between devices.

    • Networking allows for sharing resources such as files, printers, and internet connections among conn...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What is Hardware
  • Ans. 

    Hardware refers to the physical components of a computer system that can be touched and seen.

    • Includes components like CPU, motherboard, RAM, hard drive, graphics card, etc.

    • Responsible for processing data and executing instructions.

    • Examples: keyboard, mouse, monitor, printer.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Explain osi model
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

    • The OSI model stands for Open Systems Interconnection model.

    • It helps in understanding how different networking protocols work together.

    • The seven layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has specific functions and communicates w...

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about you are self
  • Ans. 

    I am a dedicated and experienced Information Technology Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to end-users

    • Proficient in diagnosing and resolving hardware and software problems

    • Skilled in configuring and maintaining computer systems and networks

    • Knowledgeable in various operating systems and software applications

    • Excellent comm...

  • Answered by AI
  • Q2. Tell me about You family
  • Ans. 

    I come from a close-knit family with diverse backgrounds and interests.

    • My parents are both educators and have instilled in me a love for learning.

    • I have two siblings, an older brother who is a software engineer and a younger sister who is studying medicine.

    • We enjoy spending quality time together, whether it's going on family vacations or simply having dinner together.

    • My family has always been supportive of my career ch...

  • Answered by AI
  • Q3. Who to selebrate last birthday
  • Ans. 

    The question is asking about the person who celebrated their last birthday.

    • The person who celebrated their last birthday is the one who had their birthday most recently.

    • To determine who celebrated their last birthday, you need to know the birth dates of the individuals.

    • Compare the birth dates of the individuals and find the one whose birthday is closest to the current date.

  • Answered by AI
  • Q4. Some technical questions

Interview Preparation Tips

Topics to prepare for ITC Infotech Information Technology Support Engineer interview:
  • About self
  • Technical Skills
  • Writing
  • Reading
  • Communication Skills
Interview preparation tips for other job seekers - There is bright future in my company,you should apply this company.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is power usage effectiveness
  • Ans. 

    Power Usage Effectiveness (PUE) is a metric used to measure the energy efficiency of a data center.

    • PUE is calculated by dividing the total amount of power used by the data center by the power used by the IT equipment.

    • A PUE of 1.0 indicates that all power is used by IT equipment, while a higher PUE indicates inefficiency.

    • Lower PUE values are desirable as they indicate higher energy efficiency.

    • PUE can be improved by impl...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be stress free
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Everything is easy if u good at aptitude

Round 3 - Coding Test 

They asked c,c++, Java questions

Round 4 - Group Discussion 

You should be good at nearby knowledge or general knowledge

Round 5 - HR 

(4 Questions)

  • Q1. What is your goal in life
  • Q2. Tell me about yourself
  • Q3. Why should I hire you in this company
  • Q4. Tell me your short term goal and long term goal

Interview Preparation Tips

Topics to prepare for Sify Technologies IT Engineer interview:
  • C
  • C++
  • Java
  • Networking
  • DBMS
  • Coding
Interview preparation tips for other job seekers - Be calm and work towards the goal

I applied via Company Website and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Whats is network and what are the types
  • Ans. 

    A network is a group of interconnected devices that can communicate and share resources. There are two types of networks: LAN and WAN.

    • A LAN (Local Area Network) is a network that covers a small area, such as a home, office, or building.

    • A WAN (Wide Area Network) is a network that covers a large geographical area, such as a city, country, or even the world.

    • Other types of networks include WLAN (Wireless Local Area Network...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Never talk like funny. Control your movments

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. He has asked basic questions and work experience
Round 3 - Technical 

(1 Question)

  • Q1. Knowledge of server hardware Server os installation and troubleshooting
Round 4 - Technical 

(1 Question)

  • Q1. Discussion about job role and daily tasks

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is good but HR said me this opening for dc operation but client requirements they want engineer system administrator for server os installation and troubleshooting.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Good discussion at hr round
  • Q2. Salary expectations, job roles responsibility

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to give interview at microland as a noc engineer

Interview Questionnaire 

3 Questions

  • Q1. How many work it fild
  • Q2. What is bluedum error
  • Ans. 

    Bluedump error is a blue screen error that occurs in Windows operating system.

    • It is also known as Blue Screen of Death (BSOD).

    • It is caused by hardware or software issues.

    • It can be resolved by updating drivers or performing system restore.

    • Examples of bluedump error codes are 0x0000007B and 0x00000050.

  • Answered by AI
  • Q3. How many work exp in it fild
  • Ans. 

    I have 5 years of work experience in the IT field.

    • I have worked as a software developer for 3 years.

    • I have also worked as a network engineer for 2 years.

    • During my tenure, I have gained expertise in various programming languages and tools.

    • I have also worked on several projects, including web development, mobile app development, and database management.

    • I am familiar with both front-end and back-end development.

    • I have exp...

  • Answered by AI

Softenger Interview FAQs

How many rounds are there in Softenger end User Support Engineer interview?
Softenger interview process usually has 4 rounds. The most common rounds in the Softenger interview process are Resume Shortlist, Aptitude Test and Technical.
What are the top questions asked in Softenger end User Support Engineer interview?

Some of the top questions asked at the Softenger end User Support Engineer interview -

  1. What is the difference between switch and rout...read more
  2. Technical questions are asked as per the profi...read more

Tell us how to improve this page.

Softenger end User Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Join Softenger Your Technology Solution Partner since 1999

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.7k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
LTIMindtree Interview Questions
3.8
 • 2.9k Interviews
IBM Interview Questions
4.0
 • 2.3k Interviews
View all

Softenger end User Support Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

-

Skill development

-

Work-life balance

-

Salary

-

Job security

-

Company culture

-

Promotions

-

Work satisfaction

Explore 1 Review and Rating
Application Support Engineer
83 salaries
unlock blur

₹2 L/yr - ₹6.7 L/yr

Oracle Database Administrator
77 salaries
unlock blur

₹1.8 L/yr - ₹6 L/yr

System Administrator
76 salaries
unlock blur

₹1.8 L/yr - ₹9.1 L/yr

Linux System Administrator
48 salaries
unlock blur

₹2.1 L/yr - ₹7.5 L/yr

Executive
45 salaries
unlock blur

₹2 L/yr - ₹8.1 L/yr

Explore more salaries
Compare Softenger with

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview