Softenger Information Technology Support Engineer Interview Questions and Answers

Q1. Explain osi model
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The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.
• The OSI model stands for Open Systems Interconnection model.

• It helps in understanding how different networking protocols work together.

• The seven layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

• Each layer has specific functions and communicates w...read more
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Q1. Phishing email analysis
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Everything is easy if u good at aptitude

They asked c,c++, Java questions

You should be good at nearby knowledge or general knowledge

Q1. What is your goal in life
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Q2. Tell me about yourself
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Q3. Why should I hire you in this company
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Q4. Tell me your short term goal and long term goal
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Q1. Tell me about your self
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Q2. Whats is network and what are the types
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A network is a group of interconnected devices that can communicate and share resources. There are two types of networks: LAN and WAN.
• A LAN (Local Area Network) is a network that covers a small area, such as a home, office, or building.

• A WAN (Wide Area Network) is a network that covers a large geographical area, such as a city, country, or even the world.

• Other types of networks include WLAN (Wireless Local Area Network...read more
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Q1. What is Networking
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Networking is the practice of connecting computers and other devices to share resources and communicate with each other.
• Networking involves the use of hardware devices like routers, switches, and cables to create a network.

• It also includes the use of software protocols like TCP/IP to enable communication between devices.

• Networking allows for sharing resources such as files, printers, and internet connections among conn...read more
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Q1. What is Hardware
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Hardware refers to the physical components of a computer system that can be touched and seen.
• Includes components like CPU, motherboard, RAM, hard drive, graphics card, etc.

• Responsible for processing data and executing instructions.

• Examples: keyboard, mouse, monitor, printer.
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Q1. Good discussion at hr round
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Q2. Salary expectations, job roles responsibility
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Q1. What is active directory ? Role of DNS server ? Difference between RAM & ROM ? Knowledge on installation of various softwares and Drivers ? Layers of OSI model ? TCP/IP Configuration ? Knowledge on various...read more
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The interview questions cover a wide range of topics including Active Directory, DNS, RAM, ROM, OSI model, networking devices, LAN/WAN/MAN/PAN troubleshooting, Outlook and Lotus Notes configuration, data backup and recovery, BSOD troubleshooting, and command prompt basics.
• Active Directory is a Microsoft service that manages network resources and user accounts.

• DNS server translates domain names into IP addresses.

• RAM is ...read more
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Q2. Self introduction. Roles and responsibilities of previous organization
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Q1. Previous company experience ! Salary expectation ! Notice period if any !
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