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Pace Setters Business Solutions Trainer Interview Questions and Answers
Pace Setters Business Solutions Trainer Interview Experiences
1 interview found
I applied via Walk-in
Interview Questionnaire
2 Questions
- Q1. What is tni? And what is tna
- Ans.
TNI stands for Training Needs Identification, while TNA stands for Training Needs Analysis.
TNI is the process of identifying the training needs of an organization or individual.
TNA is the process of analyzing the identified training needs to determine the best approach to address them.
TNI and TNA are important steps in developing effective training programs.
Examples of TNI and TNA include surveys, interviews, and perfo...
- Q2. What is training evicasy?
- Ans.
Training efficacy refers to the effectiveness of a training program in achieving its intended goals.
Training efficacy is measured by evaluating the extent to which the training program has improved the knowledge, skills, and performance of the trainees.
Factors that can affect training efficacy include the design of the training program, the qualifications of the trainers, and the motivation and engagement of the traine...
Interview Preparation Tips
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
Telecalling Executive Interview Questions & Answers
Vcare Call Center
Anonymous
posted on 19 Jun 2024
An aptitude test is a type of psychometric test used to assess cognitive skills and other specific abilities and behavioural traits. Job aptitude tests are very common; almost any employer uses them to screen candidates; among them are the Royal Air Force, EY, Goldman Sachs, and Nursing & midwifery administrators. The most popular ones
Questions on software and system designs. For this, candidates require analytical and logical thinking to solve problems and scenarios for the onsite or virtual interview.
Similar to new markets, companies need to develop new products in order to grow. This problem is intimidating for most clients due to potential high costs and a fear of the unknown. Your case study interview framework should dive deep into the new product before anything else.
What is a group interview?
A group interview is when an employee or team of employees interviews multiple candidates simultaneously, or when a team of employees forms a panel to interview one candidate. Employers typically perform both types of group interviews in conference rooms to simulate a meeting or team project.
(2 Questions)
- Q1. Structured Interview:
- Q2. Semi-Structured Interview
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What is your understanding of the role of an HR department?
What are Interview Assignments? A task or project that a recruiter asks candidates to do as part of an interview. It tests candidates' skills and ensures they can do the job. It's a great way to understand a candidate's abilities and potential better.
(2 Questions)
- Q1. What programming languages are you most familiar with?
- Ans.
I am most familiar with Python, Java, and JavaScript.
Python
Java
JavaScript
- Q2. Describe the troubleshooting process you’d follow for a crashing program.
- Ans.
I would start by checking for any recent updates or changes, then look for error messages, try restarting the program, and if necessary, seek help from IT support.
Check for any recent updates or changes that may have caused the program to crash
Look for any error messages or pop-up notifications that could provide clues to the issue
Try restarting the program to see if that resolves the problem
If the program continues to...
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Elcamino Software
Anonymous
posted on 23 Aug 2021
I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. I was interviewed in month of August the question goes like this 1. Were did the Olympians held in the year 2020
- Q2. 2.how many medals have won by our country
- Q3. 3.rest all about the family background
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Why should i choose you
I appeared for an interview in Jun 2021.
Interview Questionnaire
5 Questions
- Q1. What's your daily routine?
- Q2. Tell me about your experience?
- Q3. Speak on any Historical Building.
- Ans.
Taj Mahal - A white marble mausoleum in Agra, India
Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal
Considered as one of the Seven Wonders of the World
Construction took over 20 years to complete
Inscribed with Quranic verses and intricate floral designs
Attracts millions of tourists every year
- Q4. Why do you want to join BPO?
- Q5. Difference between Customer support and BPO?
- Ans.
Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.
BPO includes a wide range of services like customer support, technical support, sales, etc.
Customer support is specifically focused on addressing customer queries and concerns.
BPO may involve outsourcing services to other countries for cost-effectiveness.
Customer support may be provided through various ch...
Interview Preparation Tips
I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Why are you looking for a change?
- Q2. How long will you work in this company?
- Q3. Do your parents knows you are working for call center?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Tell me about yourself.
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
No bonding in teams members in office
Interview Preparation Tips
- Banking
Selected
I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me something about Mumbai
- Ans. Mumbai is a densely populated city on India's West coast gateway of India stone arch built bythe British Raj in1924.the city also famous as the heart of the Bollywood.
- Q2. If the customer behave rudely how you handle that?
- Ans.
When a customer behaves rudely, it is important to remain calm, empathize, and find a solution to their problem.
Stay calm and composed
Listen actively to understand their concerns
Empathize with the customer's frustration
Apologize for any inconvenience caused
Offer a solution or alternative options
Avoid arguing or responding rudely
Seek assistance from a supervisor if necessary
- Q3. What will happen if customer abuse you
- Ans.
If a customer abuses a tele caller, it is important to remain calm and professional while addressing the issue.
Stay calm and composed
Listen to the customer's concerns
Avoid responding with anger or aggression
Apologize if necessary and try to resolve the issue
If the abuse continues, inform a supervisor or manager
Interview Preparation Tips
Selected
(3 Questions)
- Q1. Tell me about your self?
- Q2. Why we should hire your?
- Q3. Why you want to work in our company?
(2 Questions)
- Q1. How long you work in our company?
- Q2. Tell me about your self?
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Pace Setters Business Solutions Interviews By Designations
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Pace Setters Business Solutions Trainer Reviews and Ratings
based on 1 review
Rating in categories
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Telecaller
172
salaries
|  ₹0.9 L/yr - ₹3 L/yr |
|
Team Lead
59
salaries
| ₹1 L/yr - ₹4 L/yr |
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40
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