Opus Technologies Technical Lead Interview Questions and Answers

Q1. Myself and stock market knowledge
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- basic question
- coding for spring

Q1. Core java related questions
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Q2. Sql how to remove duplicate record from table?
Ans. 
Use a SELECT statement with a GROUP BY clause to remove duplicate records from a table.
• Use the DISTINCT keyword in a SELECT statement to retrieve unique records.

• Use the GROUP BY clause with appropriate columns to group duplicate records together.

• Consider using the ROW_NUMBER() function to assign a unique number to each row and then filter out duplicates based on this number.
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Q1. Career asipiration
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Q1. Salary expectations
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Q1. Asked me to introduce my self.
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Q2. Why do you think you are an ideal candidate for the job.
Ans. 
I have a strong background in the industry, relevant experience, and a proven track record of success.
• I have X years of experience in the industry

• I have successfully completed similar projects in the past

• I possess the necessary skills and qualifications for the job
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Q1. Methods of valuation
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Valuation methods are used to determine the worth of a company or asset.
• Common valuation methods include discounted cash flow (DCF), comparable company analysis (CCA), and precedent transactions analysis.

• DCF involves estimating the future cash flows of a company and discounting them back to present value.

• CCA compares the target company to similar publicly traded companies to determine its value.

• Precedent transactions a...read more
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Q1. What is your expectation for salary
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Q2. As per industry standard.
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A basic aptitude test that focuses on pattern recognition, arithmetic calculations and English

Related to scheduling and team handling along with English

Q1. Tell me about yourself
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Q2. Why did you leave previous organisation
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Q3. How many people have you handled
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Q4. What were your KPIs and how did you maintain them
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Q5. Current and expected CTC
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Q1. Tell me about yourself
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Q2. What were the KPIs
Ans. 
Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
• KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)

• Examples of KPIs for a Team Lead may include team productivity, customer satisfaction, employee engagement, and project deadlines met

• Regularly tracking and analyzing KPIs can help identify areas for improv
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Q3. How did you manage the CSAT
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Q4. What tools did you use
Ans. 
I have used a variety of tools including project management software, communication platforms, and data analysis tools.
• Project management software (e.g. Jira, Trello)

• Communication platforms (e.g. Slack, Microsoft Teams)

• Data analysis tools (e.g. Excel, Tableau)
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Q5. How do you make your gameplan
Ans. 
I make my gameplan by analyzing the project requirements, setting goals, assigning tasks, and creating a timeline.
• Understand the project requirements and goals

• Break down the tasks into smaller manageable chunks

• Assign tasks to team members based on their strengths and expertise

• Create a timeline with deadlines for each task

• Regularly review and adjust the gameplan as needed
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Q6. What was the csat target and how did you achieve
Ans. 
CSAT target was 90% and was achieved through regular monitoring, feedback collection, and team training.
• Set a clear CSAT target of 90% for the team

• Regularly monitored customer satisfaction scores and feedback

• Collected feedback from customers to identify areas of improvement

• Provided training to team members based on feedback and data analysis

• Implemented process improvements to address common customer issues

• Recognized an...read more
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Q7. If gameplan failed what did you do
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Q8. When you started helping new joined supervisors, how did you teach and how did you manage with your work
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Aptitude test has mathematics questions

Q1. How you will help the underperforming agent?
Ans. 
I will provide additional training, support, and guidance to help the underperforming agent improve their skills and performance.
• Offer one-on-one coaching sessions to identify areas of improvement

• Provide additional resources and tools to help the agent succeed

• Set clear goals and expectations for improvement

• Monitor progress and provide regular feedback

• Encourage open communication and address any concerns or challenges t
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Q2. Why you want to become a team lead
Ans. 
I want to become a team lead to mentor and guide my team towards success.
• Opportunity to mentor and guide team members

• Desire to lead and inspire others

• Ability to make strategic decisions for team success
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