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OnePlus

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based on 343 Reviews

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OnePlus Center Manager Interview Questions and Answers

Updated 8 May 2024

OnePlus Center Manager Interview Experiences

3 interviews found

Center Manager Interview Questions & Answers

user image Anonymous

posted on 8 May 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is customer volume and how do you manage it ?
  • Ans. 

    Customer volume refers to the number of customers visiting the center within a specific time frame. It is managed by optimizing staffing levels, scheduling appointments, and improving efficiency.

    • Analyze historical data to predict peak times and adjust staffing accordingly

    • Implement appointment scheduling system to spread out customer arrivals

    • Train staff to handle high volume efficiently and provide excellent customer se...

    • Answered by AI
    Add your answer
  • Q3. What is NPS and how to improve ?
  • Ans. 

    NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.

    • NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.

    • Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy customers...

    • Answered by AI
    Add your answer

Center Manager Interview Questions & Answers

user image Anonymous

posted on 14 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Talking about OnePlus culture and vision or mission of OnePlus
    • Add your answer

Center Manager Interview Questions & Answers

user image Anonymous

posted on 14 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions are like- About the previous experience, about OnePlus company, the Deep knowledge of customer handling , staff management, & the extra initative u hve taken which is not mentioned in CV
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be minimum 45 min.. be prepared about the whole experience & extra initative which u hve taken for previous company

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Service Center Manager Interview Questions & Answers

Vivo user image Anonymous

posted on 17 Aug 2021

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Whats is latest window in market
  • Ans. 

    The latest window in the market is the Windows 11.

    • Windows 11 is the latest version of the Windows operating system released by Microsoft.

    • It comes with a redesigned Start menu, new multitasking features, and a new Microsoft Store.

    • Windows 11 also introduces a new centered taskbar and improved touch and pen input.

    • It offers better gaming performance with features like DirectStorage and Auto HDR.

    • Windows 11 is designed to pr...

    • Answered by AI
    View 2 more amswers
  • Q2. Latest android in market
  • Ans. 

    The latest Android in the market is Android 12.

    • Android 12 was released on October 4, 2021.

    • It introduces new features like Material You design, enhanced privacy settings, and improved performance.

    • Some devices that have received or will receive Android 12 updates include Google Pixel phones, Samsung Galaxy S21 series, and OnePlus 9 series.

    • Answered by AI
    View 1 more amswer

Interview Preparation Tips

Interview preparation tips for other job seekers - We are correct answer to all question and my interview pass

Skills evaluated in this interview

Service Center Manager Interview Questions & Answers

Vivo user image Anonymous

posted on 16 May 2022

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How to Deal With Those Customer Who Purchase New Phone And After 2-3 Days Customer Facing Battery Draining And Hanging Issue How to would You Satisfy That Customer
  • Ans. 

    To satisfy a customer facing battery draining and hanging issues after purchasing a new phone, I would follow these steps:

    • Listen to the customer's concerns and empathize with their frustration

    • Assess the phone for any software or hardware issues

    • Offer troubleshooting steps to the customer, such as resetting the phone or updating the software

    • If the issue persists, arrange for the phone to be inspected by a technician

    • If a ...

    • Answered by AI
    View 3 more amswers

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen questions Carefully And Give Solution And Answer
More about working at OnePlus

OnePlus Interview FAQs

How many rounds are there in OnePlus Center Manager interview?
OnePlus interview process usually has 1 rounds. The most common rounds in the OnePlus interview process are One-on-one Round.
How to prepare for OnePlus Center Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at OnePlus. The most common topics and skills that interviewers at OnePlus expect are After Sales Service, Center Management, Inventory Management, Communication Skills and Planning.
What are the top questions asked in OnePlus Center Manager interview?

Some of the top questions asked at the OnePlus Center Manager interview -

  1. What is customer volume and how do you manage i...read more
  2. What is NPS and how to improv...read more

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People are getting interviews through

based on 2 OnePlus interviews
Recruitment Consultant
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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OnePlus Center Manager Salary
based on 26 salaries
₹4 L/yr - ₹9.1 L/yr
13% more than the average Center Manager Salary in India
View more details

OnePlus Center Manager Reviews and Ratings

based on 7 reviews

3.1/5

Rating in categories

3.0

Skill development

3.9

Work-Life balance

3.2

Salary & Benefits

3.0

Job Security

3.9

Company culture

2.7

Promotions/Appraisal

2.7

Work Satisfaction

Explore 7 Reviews and Ratings
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