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Omiz Solutions Customer Service Executive Interview Questions and Answers
Omiz Solutions Customer Service Executive Interview Experiences
1 interview found
(1 Question)
- Q1. Introduce yourself
Top trending discussions
Interview questions from similar companies
Selected
I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.
General basic assessment.
(1 Question)
- Q1. They will give you few PDFs to read and then MCQ from that.
Interview Preparation Tips
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.
I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.
If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.
Customer Service Executive Interview Questions & Answers
ABM Techno-Matrix Private Limited
sk samsher hossain
posted on 13 Jul 2024
Selected
I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.
(1 Question)
- Q1. Education and experiance
I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Past experiences
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Smart Call Center Solutions
Anonymous
posted on 23 Oct 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.
(5 Questions)
- Q1. Tell me about yourself?
- Q2. What do you know about BPO?
- Ans.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
It helps companies focus on their core competencies while reducing costs and improving efficiency.
BPO services can be onshor...
- Q3. Why you need this job?
- Q4. Will you be able to reach in time?
- Ans.
Yes, I am confident in my ability to reach in time for any customer care related issues.
I am well-organized and prioritize tasks effectively to ensure timely responses to customer queries.
I have a reliable mode of transportation and can adjust my schedule if needed to meet deadlines.
I have a track record of meeting deadlines and responding promptly to customer inquiries.
I am committed to providing excellent customer se...
- Q5. R u a fresher candidate or experienced one?
Interview Preparation Tips
- Bpo Operations
- Inbound Calls
- Outbound calls
I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.
(1 Question)
- Q1. They will give you some assignment.
(1 Question)
- Q1. General discussion regarding background and nothing
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
ABM Techno-Matrix Private Limited
Anonymous
posted on 10 Aug 2024
Selected
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
(1 Question)
- Q1. What is your experience
- Ans.
I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
3 years of experience in customer support roles
Handled inquiries and resolved issues
Provided excellent customer service
Interview Preparation Tips
Selected
I was interviewed in Feb 2024.
(1 Question)
- Q1. Tell me about yourself
Customer Care Executive Interview Questions & Answers
Smart Call Center Solutions
Anonymous
posted on 7 May 2024
(1 Question)
- Q1. Introduce yourself ,why do you want to join BPO, why I can select you
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.
General basic assessment.
(1 Question)
- Q1. They will give you few PDFs to read and then MCQ from that.
Interview Preparation Tips
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.
I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.
If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.
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Omiz Solutions Customer Service Executive Interview Process
based on 1 interview
Interview experience
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