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Oberoi Group of Hotels Senior Reservation Associate Interview Questions and Answers

Updated 20 Oct 2023

Oberoi Group of Hotels Senior Reservation Associate Interview Experiences

2 interviews found

I applied via Referral and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Just a general communication test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic communication test
  • Q2. Write a essay about any topic.
  • Ans. 

    The benefits of reading books

    • Reading books can improve cognitive function and memory

    • Books can provide a form of escapism and relaxation

    • Reading can enhance empathy and understanding of different perspectives

    • Books can inspire creativity and critical thinking

    • Reading can help reduce stress and improve overall well-being

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Just salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Look good and sharp. No casuals. Hair near and clean. Ladies keep your makeup professional. Guys please maintain your beard if you have any.

I applied via Referral and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

You need give a test on your communication skills- written and verbal. Ability to communicate is the biggest factor to be selected.

Round 2 - Technical 

(3 Questions)

  • Q1. If you are experienced candidate, they will question on your knowledge and some of you may have to live demonstrate your skills.
  • Q2. How to prepare an itenary in an existing reservation? How to modify and block rooms on travel portals. Can you add or remove changes in a checked out reservation.
  • Ans. 

    To prepare an itinerary in an existing reservation, modify and block rooms on travel portals, and make changes in a checked-out reservation, follow these steps:

    • Review the existing reservation details and identify the customer's needs

    • Check availability and pricing for desired travel dates and locations

    • Modify the reservation as needed, including adding or removing rooms and adjusting dates

    • Block rooms on travel portals by...

  • Answered by AI
  • Q3. Yes, you need to select option add itenary on opera. You need to login into portal and select the required no of rooms. Third answer is no. A checked out reservation is a dead reservation.
Round 3 - One-on-one 

(2 Questions)

  • Q1. They provide you with Salary offer
  • Q2. They do not let you bargain

Interview Preparation Tips

Interview preparation tips for other job seekers - Look good and sharp. No casuals. Hair near and clean. Ladies keep your makeup professional.

Senior Reservation Associate Interview Questions Asked at Other Companies

Q1. How to prepare an itenary in an existing reservation? How to modi ... read more
Q2. Write a essay about any topic.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. Reservation and it's types. Third party reservation
  • Ans. 

    Reservation is the process of booking a service or accommodation in advance. Third party reservation involves booking through a separate entity.

    • Reservation is the act of booking a service or accommodation in advance.

    • Types of reservations include hotel reservations, flight reservations, car rental reservations, etc.

    • Third party reservation involves booking through a separate entity, such as booking a hotel room through a

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself with GM
  • Q2. Would you work here

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not apply to this hotel if you are not pretty and slim. Only pretty girls get promoted here. For men there is no restriction.

I applied via LinkedIn and was interviewed in Dec 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is Arr ??? How to sale a dead call?? How to convert a shopping call into sale???
  • Ans. 

    ARR stands for Average Room Rate. To sell a dead call, offer alternative dates or room types. To convert a shopping call, highlight the benefits and unique features of the property.

    • ARR is a metric used to calculate the average rate per room sold

    • To sell a dead call, offer alternative dates or room types that may be available

    • To convert a shopping call, highlight the benefits and unique features of the property, such as l...

  • Answered by AI
  • Q2. And all Techinal related to operations

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a franchise of ramada and owner driven hotel where there is no job security, no HR Cooperation after you join employees are not graduated and below 12th pass managers are not cooperative with each other only... It's a bad choice for anybody's start or end

Oberoi Group of Hotels Interview FAQs

How many rounds are there in Oberoi Group of Hotels Senior Reservation Associate interview?
Oberoi Group of Hotels interview process usually has 3-4 rounds. The most common rounds in the Oberoi Group of Hotels interview process are One-on-one Round, Aptitude Test and Resume Shortlist.
What are the top questions asked in Oberoi Group of Hotels Senior Reservation Associate interview?

Some of the top questions asked at the Oberoi Group of Hotels Senior Reservation Associate interview -

  1. How to prepare an itenary in an existing reservation? How to modify and block r...read more
  2. Write a essay about any top...read more
  3. If you are experienced candidate, they will question on your knowledge and some...read more

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Oberoi Group of Hotels Senior Reservation Associate Salary
based on 66 salaries
₹2.5 L/yr - ₹4.2 L/yr
At par with the average Senior Reservation Associate Salary in India
View more details

Oberoi Group of Hotels Senior Reservation Associate Reviews and Ratings

based on 9 reviews

2.6/5

Rating in categories

2.5

Skill development

2.2

Work-life balance

2.0

Salary

2.8

Job security

2.5

Company culture

2.2

Promotions

1.9

Work satisfaction

Explore 9 Reviews and Ratings
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