Nokia
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Assigning the field engineer for a fault involves considering expertise, location, availability, and workload.
Assess the nature and complexity of the fault to determine the required expertise
Consider the location of the fault and assign the nearest available field engineer
Check the availability and workload of field engineers to ensure timely response
Prioritize critical faults that require immediate attention
Communicat...
I applied via AmbitionBox and was interviewed in Oct 2022. There were 2 interview rounds.
To manage vi mini stores, it is important to establish clear communication channels, provide training and support, monitor performance, and adapt strategies based on market trends.
Establish clear communication channels with vi mini store owners to ensure effective collaboration and timely updates.
Provide comprehensive training to store owners on product knowledge, sales techniques, and customer service.
Offer ongoing su...
TNPS stands for Transactional Net Promoter Score.
TNPS is a customer satisfaction metric that measures the likelihood of a customer to recommend a product or service to others.
It is based on a scale of 0-10, with 0 being the least likely to recommend and 10 being the most likely.
TNPS is typically used for measuring customer satisfaction after a specific transaction or interaction, such as a purchase or customer service ...
I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.
All mathematical and logical & reasoning
On any topic, related to current research and what is going on
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 4 interview rounds.
Event, change, incident, problem, urgent, and expedite changes are all types of changes in ITIL.
An event is a change in state that has significance for the management of a configuration item or IT service.
A change is the addition, modification, or removal of anything that could have an effect on IT services.
An incident is an unplanned interruption to an IT service or a reduction in the quality of an IT service.
A proble...
based on 1 review
Rating in categories
Technical Lead
511
salaries
| ₹8.1 L/yr - ₹32.7 L/yr |
Technical Specialist
477
salaries
| ₹11 L/yr - ₹29 L/yr |
Software Engineer
458
salaries
| ₹7 L/yr - ₹23.8 L/yr |
R&D Engineer
426
salaries
| ₹7 L/yr - ₹26 L/yr |
Senior Technical Specialist
242
salaries
| ₹16.7 L/yr - ₹43 L/yr |
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