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Muthoot Mercantile Customer Service Executive Interview Questions and Answers for Freshers

Updated 31 Aug 2024

Muthoot Mercantile Customer Service Executive Interview Experiences for Freshers

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Some financial type of questions

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself, case study, how to manage costumers and company policy both.
Round 3 - HR 

(1 Question)

  • Q1. About company, my work experience, salary and working hours.

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to manage all the work sales, operation, appraisal, marketing.

Customer Service Executive Interview Questions Asked at Other Companies for Fresher

Q1. What do you know about gold loans and How will you identify wheth ... read more
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asked in iEnergizer
Q3. What is difference between Goal and Dream?.
Q4. Can you repeat paragraph you hear in brief?
Q5. How will you handle a irritated customer?

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why the last company you have leave

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share job profile in detail

I applied via Referral and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Total experience and how to team leading handling and target vs achievement

Interview Preparation Tips

Interview preparation tips for other job seekers - Real talk only and my self and better future

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About Previous Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindusthan Microfinance is a better platform . because of here Management very energetic and helpful.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
-

I applied via Company Website and was interviewed before Jul 2022. There were 10 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Hr transfer may profile and may c.v
Round 3 - HR 

(1 Question)

  • Q1. Hr to phone calling and c.v questions
Round 4 - HR 

(1 Question)

  • Q1. Hr submit may information had hr and may joining later process mail and may documents
Round 5 - Offer letter 

(1 Question)

  • Q1. In 2 week may confirm joining and issues may joining later
Round 6 - Group Discussion 

May regional office gurup miting morning

Round 7 - Training 

(1 Question)

  • Q1. Products training and company profile
Round 8 - Branch 

(1 Question)

  • Q1. Next me visit may location branch
Round 9 - B.m miting 

(1 Question)

  • Q1. Today may miting b.m branch manager discusses mico insurance products
Round 10 - Product Management 

(1 Question)

  • Q1. Started products life insurance policies
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but its off role company won't support at all.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Jwt, ajax call, mvc, web api, filter, middleware

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company at all. No growth
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Dependency injection
  • Q2. Middleware in dot net core
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - Assignment 

Housenig lone purisesa

Round 2 - Coding Test 

Houseing lone documents and complete lone

Round 3 - Assignment 

Customers explain process the loan and convince

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job speaker on good fast and process and life features

Muthoot Mercantile Interview FAQs

How many rounds are there in Muthoot Mercantile Customer Service Executive interview for freshers?
Muthoot Mercantile interview process for freshers usually has 2 rounds. The most common rounds in the Muthoot Mercantile interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Muthoot Mercantile Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Mercantile. The most common topics and skills that interviewers at Muthoot Mercantile expect are Customer Handling, Gold Loan, NBFC, Branch Management and Branch Operations.

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Muthoot Mercantile Customer Service Executive Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more

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Muthoot Mercantile Customer Service Executive Salary
based on 50 salaries
₹1.5 L/yr - ₹2.5 L/yr
36% less than the average Customer Service Executive Salary in India
View more details

Muthoot Mercantile Customer Service Executive Reviews and Ratings

based on 16 reviews

3.2/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

2.7

Salary

3.0

Job security

2.8

Company culture

2.5

Promotions

3.0

Work satisfaction

Explore 16 Reviews and Ratings
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₹2.2 L/yr - ₹5 L/yr

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₹2.1 L/yr - ₹3.5 L/yr

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₹3.3 L/yr - ₹5 L/yr

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