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Muthoot Fincorp Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top Muthoot Fincorp Interview Questions and Answers

View all 101 questions

Muthoot Fincorp Interview Experiences

Popular Designations

499 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is your previous job role
  • Ans. 

    I was a Customer Service Representative at a telecommunications company.

    • Handled customer inquiries and resolved complaints

    • Provided information about products and services

    • Processed orders and returns

    • Assisted with billing and account inquiries

  • Answered by AI
  • Q2. What purpose of relieving the job
  • Ans. 

    Relieving from a job serves the purpose of allowing the employee to move on to new opportunities, reduce stress, and maintain a healthy work-life balance.

    • Allows the employee to pursue new opportunities and career growth

    • Reduces stress and burnout from the current job

    • Helps maintain a healthy work-life balance

    • May be necessary due to company restructuring or downsizing

    • Can lead to better job satisfaction and overall well-be

  • Answered by AI
Round 2 - Aptitude Test 

Numerical and shapes of angles choose the answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview round also flexible and comfortable. .

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?
View answer (10)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

It’s very important test for us in this test we have attempted 5 different tasks like reasoning math patterns puzzles and motivation questions

Round 2 - HR 

(2 Questions)

  • Q1. What does Muthoot Fincorp? Which service provide their customers
  • Ans. 

    Muthoot Fincorp is a financial services company providing gold loans, money transfer, foreign exchange, and wealth management services to customers.

    • Muthoot Fincorp is a leading non-banking financial company in India.

    • They specialize in providing gold loans to customers, using gold jewelry as collateral.

    • In addition to gold loans, they also offer services such as money transfer, foreign exchange, and wealth management.

    • The...

  • Answered by AI
  • Q2. What is the difference between in muthtoot finance and Muthoot Fincorp
  • Ans. 

    Muthoot Finance is a gold loan company while Muthoot Fincorp offers a wider range of financial services.

    • Muthoot Finance primarily focuses on providing gold loans to customers.

    • Muthoot Fincorp offers a variety of financial services including gold loans, microfinance, housing finance, and more.

    • Muthoot Finance is a subsidiary of Muthoot Fincorp.

    • Muthoot Fincorp has a larger presence in the financial services sector compared

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have good knowledge of gold loan service and accounting knowledge also
And dear candidates when you will go at branch for interviews you will have to search Muthoot service

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?
View answer (10)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Course sales the products

Round 2 - Technical 

(2 Questions)

  • Q1. Computer knowledge
  • Q2. Sales experience
  • Ans. 

    I have 3 years of sales experience in retail and B2B settings.

    • Managed a portfolio of clients and consistently met or exceeded sales targets

    • Utilized CRM software to track customer interactions and identify sales opportunities

    • Developed strong product knowledge to effectively communicate value propositions to customers

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Customer Service Executive interview:
  • Sales

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?
View answer (10)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What's your experience ?
  • Q2. What's your qualification?
  • Q3. What your mind inMuthoot?
  • Q4. What expected salary?

Top Muthoot Fincorp Branch Manager Interview Questions and Answers

Q1. How much business will be generating by you
View answer (1)

Branch Manager Interview Questions asked at other Companies

Q1. Role of Branch Manager?How to manage team?Cross sell?
View answer (34)

Muthoot Fincorp interview questions for popular designations

 Customer Service Executive

 (86)

 Branch Manager

 (79)

 Senior Customer Service Executive

 (37)

 Business Development Executive

 (21)

 Senior Branch Manager

 (16)

 Area Manager

 (15)

 Business Development Officer

 (12)

 Senior Executive

 (10)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Know muthoot fincorp
  • Q2. What is your goal

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Customer Service Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Prepare very well in roll of job

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?
View answer (10)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Get interview-ready with Top Muthoot Fincorp Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Small online test and management test

Round 2 - Assignment 

Is a many more the good job in the company

Round 3 - One-on-one 

(5 Questions)

  • Q1. What is the experience your
  • Q2. And the qulafication
  • Q3. What a work experience
  • Q4. Your other work explain
  • Q5. Your profile in the self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job in the company

Business Development Executive Interview Questions asked at other Companies

Q1. scenario based: if I am a teacher in a government school and my child is getting +90% marks, then why should i buy byjus course
View answer (14)

Jobs at Muthoot Fincorp

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General about financial

Round 2 - One-on-one 

(2 Questions)

  • Q1. About the company
  • Q2. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Junior Customer Service Executive Interview Questions asked at other Companies

Q1. In 2023 most satisfied with passangers in airport name?
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why you like to work here
Round 2 - Business relates 

(1 Question)

  • Q1. How to business growth for your side

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?
View answer (10)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous job
Round 2 - HR 

(2 Questions)

  • Q1. Self untroduction
  • Q2. Precious experiences and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Explore ur what u have , be positive and share ur knowledge n experience

Senior Branch Manager Interview Questions asked at other Companies

Q1. Give some ideas as to how you will increase business.
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

A train running at the speed of 60 km/hr crosses a pole in 9 seconds. What is the length of the train

Round 2 - HR 

(1 Question)

  • Q1. . Can you tell me more about yourself?

Credit Manager Interview Questions asked at other Companies

Q1. If a client comes to take a loan & he haven't got any type of documents with him (primary or secondary), how will you deal with him? & Tell me first 5 things comes to your mind.
View answer (21)

Muthoot Fincorp Interview FAQs

How many rounds are there in Muthoot Fincorp interview?
Muthoot Fincorp interview process usually has 1-2 rounds. The most common rounds in the Muthoot Fincorp interview process are HR, One-on-one Round and Aptitude Test.
How to prepare for Muthoot Fincorp interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Fincorp. The most common topics and skills that interviewers at Muthoot Fincorp expect are Business Development, Sales, Gold Loan, Branch Management and Customer Service.
What are the top questions asked in Muthoot Fincorp interview?

Some of the top questions asked at the Muthoot Fincorp interview -

  1. What do you know about gold loans and How will you identify whether the custome...read more
  2. How can you approach to a custom...read more
  3. What is gold loan book size you were handled and what is the interest rate...read more
How long is the Muthoot Fincorp interview process?

The duration of Muthoot Fincorp interview process can vary, but typically it takes about less than 2 weeks to complete.

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Muthoot Fincorp Interview Process

based on 1.1k interviews

Interview experience

4.6
  
Excellent
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Muthoot Fincorp Reviews and Ratings

based on 6.9k reviews

4.5/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.1

Salary

4.4

Job security

4.4

Company culture

4.0

Promotions

4.3

Work satisfaction

Explore 6.9k Reviews and Ratings
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