Murliwala Multicom DGM Operations Interview Questions, Process, and Tips

The assessment consists of four components: 1. Logical reasoning, 2. MS Excel, 3. PTP, and 4. Detail orientation.

Q1. What were your roles and responsibilities in your previous position?
Ans. 
In my previous position, I was responsible for managing daily operations, coordinating with different departments, and ensuring smooth workflow.
• Managed daily operations to ensure efficiency

• Coordinated with various departments for seamless communication

• Ensured smooth workflow by resolving any operational issues

• Implemented process improvements to increase productivity
Answered by AI
Add your answer
Q2. What is SAP, and how does it assist in the Procure-to-Pay (PTP) process?
Ans. 
SAP is an enterprise resource planning software that helps streamline business processes, including the Procure-to-Pay process.
• SAP stands for Systems, Applications, and Products in Data Processing.

• It integrates various functions within an organization, such as finance, HR, and procurement.

• In the Procure-to-Pay process, SAP helps automate and optimize the purchasing process from requisition to payment.

• It allows for bett...read more
Answered by AI
Add your answer
Q3. How you handle the vendors?
Ans. 
I handle vendors by establishing clear communication channels, setting expectations, negotiating terms, and monitoring performance.
• Establish clear communication channels with vendors to ensure smooth operations

• Set clear expectations regarding deliverables, timelines, and quality standards

• Negotiate terms and contracts to ensure mutually beneficial agreements

• Monitor vendor performance regularly and address any issues pro...read more
Answered by AI
Add your answer

Q1. What can you tell me about the salary structure, shifts, and benefits offered by the organization?
Ans. 
The organization offers competitive salary structure, various shifts, and comprehensive benefits.
• Competitive salary structure based on experience and qualifications

• Multiple shifts available including day, evening, and night shifts

• Comprehensive benefits package including health insurance, retirement plans, and paid time off
Answered by AI
Add your answer
Q2. What are your expectations and long-term goals?
Ans. 
My expectations are to contribute to the success of the company by utilizing my skills and knowledge. My long-term goal is to grow within the organization and take on more responsibilities.
• Expectations to contribute to the success of the company

• Long-term goal to grow within the organization

• Desire to take on more responsibilities
Answered by AI
Add your answer

Q1. Awesome interview
Add your answer
Q2. Senior manager mukul great personality
Add your answer

Q1. Action plan improvements bussiness related
Add your answer
Q2. Profit and lose of renew
Add your answer

Q1. Tell me about your self
Ans. 
Experienced operations professional with a proven track record of leading teams to success.
• Over 5 years of experience in operations management

• Strong leadership skills with a focus on team development

• Implemented process improvements resulting in increased efficiency

• Excellent communication and problem-solving abilities
Answered by AI
Add your answer
Q2. KIPs discussion
Add your answer

Q1. Attrition and shrinkage explain
Ans. 
Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.
• Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.

• Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.

• Both attrition and shrinkage can have a negative impact on operational efficiency ...read more
Answered by AI
Add your answer
Q2. Problem solving questions
Add your answer

Q1. Tell me about your self
Ans. 
Experienced operations professional with a proven track record in leading teams to success.
• Over 5 years of experience in operations management

• Strong leadership skills with a focus on team development

• Implemented process improvements resulting in increased efficiency

• Excellent communication and problem-solving abilities
Answered by AI
Add your answer
Q2. Explain BPO KPIs
Ans. 
BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.
• BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.

• Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.

• These KPIs help BPO companies track and improve their operational e...read more
Answered by AI
Add your answer

Aptitude test is based on quantitative apptitude, English and computer

Q1. Mostly based on language you know
Add your answer
Q2. Gave 1 small code to write
Ans. 
Write a small code to reverse a string in an array of strings
• Iterate through each string in the array

• Use built-in functions or write a custom function to reverse each string

• Store the reversed strings back in the array
Answered by AI
Add your answer

Q1. Tell me about yourself
Ans. 
Experienced Operations Executive with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

• Led cross-functional teams to improve workflow and increase productivity

• Strong analytical skills and ability to identify areas for improvement

• Excellent communication and leader
Answered by AI
Add your answer
Q2. Why should I hire you
Add your answer

It was easy not difficult

Q1. Tell me about yourself
Ans. 
Experienced operations professional with a background in supply chain management and process improvement.
• Over 5 years of experience in operations roles

• Skilled in supply chain management and process improvement

• Strong analytical and problem-solving skills

• Proficient in data analysis and reporting

• Excellent communication and teamwork abilities
Answered by AI
Add your answer
Q2. How do you know about Capgemini
Add your answer

Q1. Question on your previous organization, what you do etc?
Add your answer
Q2. Question on Accounting concepts.
Add your answer

Q1. Do you like to work with your own pace or are you a team person?
Ans. 
I am a team person who thrives in a collaborative environment.
• I enjoy working with others to achieve common goals

• I believe in the power of teamwork to drive success

• I am able to adapt to different working styles and personalities within a team

• I value the diverse perspectives and skills that a team brings to the table
Answered by AI
Add your answer
Q2. Do you like to plan your project?
Ans. 
Yes, I enjoy planning projects to ensure they are executed efficiently and effectively.
• I believe in creating detailed project plans to outline tasks, timelines, and resources.

• I enjoy breaking down complex projects into manageable tasks and setting achievable goals.

• I find satisfaction in seeing a well-executed project that was carefully planned out.

• For example, in my previous role, I successfully planned and executed a ...read more
Answered by AI
Add your answer

Q1. Mention the time when you worked in a team and what challenges you faced? (Answer in STAR Method)
Add your answer
Q2. Are you aware of the Amazon leadership principles?
Ans. 
Yes, I am aware of the Amazon leadership principles.
• Yes, I am familiar with the 14 Amazon leadership principles such as Customer Obsession, Ownership, Invent and Simplify, and Earn Trust.

• I understand the importance of these principles in guiding decision-making and behavior within the organization.

• I have experience applying these principles in my previous roles to drive operational excellence and team performance.
Answered by AI
Add your answer