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I applied via Indeed and was interviewed in Oct 2021. There were 3 interview rounds.
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to their needs and concerns
Show empathy and understanding towards their situation
Offer solutions to their problems
Be patient and courteous at all times
Follow up with them to ensure their satisfaction
Handling pressure during busy requires prioritization, time management, and stress management techniques.
Prioritize tasks based on urgency and importance
Break down tasks into smaller, manageable chunks
Delegate tasks to team members if possible
Take short breaks to recharge and refocus
Practice stress management techniques such as deep breathing or meditation
Maintain a positive attitude and focus on solutions rather than
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I have the necessary skills, experience, and passion to excel in this role.
I have relevant experience in the field
I possess the required skills and qualifications
I am a quick learner and adaptable to new situations
I am passionate about the industry and eager to contribute
I am a team player and work well with others
I am interested in this profile because of my passion for finance and my experience in the banking industry.
I have a degree in finance and have worked in the banking industry for 5 years.
I am passionate about helping clients achieve their financial goals.
I have experience in managing portfolios and analyzing financial data.
I am excited about the opportunity to work with a team of professionals in the banking industry.
Center Manager
3
salaries
| ₹0.8 L/yr - ₹1.1 L/yr |
TCS
Accenture
Wipro
Cognizant