MSM Electronics Interview Questions and Answers

Handling customers requires active listening, empathy, and problem-solving skills.

• Listen actively to their needs and concerns

• Show empathy and understanding towards their situation

• Offer solutions to their problems

• Be patient and courteous at all times

• Follow up with them to ensure their satisfaction

Handling pressure during busy requires prioritization, time management, and stress management techniques.

• Prioritize tasks based on urgency and importance

• Break down tasks into smaller, manageable chunks

• Delegate tasks to team members if possible

• Take short breaks to recharge and refocus

• Practice stress management techniques such as deep breathing or meditation

• Maintain a positive attitude and focus on solutions rather than