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Movate Senior Technical Support Engineer Interview Questions and Answers

Updated 10 May 2023

Movate Senior Technical Support Engineer Interview Experiences

1 interview found

Senior Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 10 May 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to resolve network issue?
  • Ans. 

    To resolve network issues, start by identifying the problem and then troubleshoot using various tools and techniques.

    • Identify the problem by checking network connectivity, IP addresses, and DNS settings.

    • Use network diagnostic tools like ping, traceroute, and nslookup to troubleshoot.

    • Check network hardware like routers, switches, and cables for any issues.

    • Update network drivers and firmware to ensure they are up-to-date...

    • Answered by AI
    Add your answer
  • Q2. What is BSOD and how to resolve it?
  • Ans. 

    BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a system error occurs.

    • BSOD is caused by hardware or software issues

    • To resolve BSOD, try restarting the computer or running a system diagnostic

    • Update drivers and software to prevent future BSODs

    • Examples of BSOD errors include IRQL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Work done in previous organisations
  • Ans. 

    Worked as a Senior Technical Support Engineer in previous organizations.

    • Provided technical support to customers and resolved their issues.

    • Troubleshot and diagnosed hardware and software problems.

    • Collaborated with cross-functional teams to resolve complex technical issues.

    • Created and maintained knowledge base articles and documentation.

    • Participated in product testing and provided feedback for improvements.

    • Delivered trai...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Movate Senior Technical Support Engineer interview:
  • Computer Networking

Skills evaluated in this interview

Top trending discussions

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Engineering - Software & QA
1w (edited)
unsurpassedalbert
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works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Interview questions from similar companies

Senior Technical Support Engineer Interview Questions & Answers

DXC Technology user image Anonymous

posted on 22 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. There was a video call interview about the technical stuff
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be patient with the process it might take up to 20 days

Service Desk Engineer Interview Questions & Answers

NTT Data user image Anonymous

posted on 9 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
No response
Round 1 - Aptitude Test 

1st round was aptitude

Round 2 - Group Discussion 

After 1 month there was a GD round .

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction , Communication check
    • Add your answer
  • Q2. Computer Networking questions
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 24 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Language prificiency
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Synechron user image Anonymous

posted on 19 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic about unix /oracle/monitoring/ ticketing/ITIL
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Basic HR questions and package negotiation
    • Add your answer
  • Q2. Experience/ Package related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - work on basics and scenario-based questions. It will be about day-to-day work. improvements and how to manage the work.

Technical Support Engineer Interview Questions & Answers

Emerson Electric Co. user image Anonymous

posted on 10 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Provide an example of an instrument and explain how it works.
  • Ans. 

    An example of an instrument is a thermometer, which measures temperature.

    • Thermometer works by measuring the expansion or contraction of a liquid or metal in response to temperature changes.

    • Common types include mercury, digital, and infrared thermometers.

    • Thermometers are used in various industries such as healthcare, food, and HVAC systems.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the job description, review the process of the instruments mentioned in the job descrption.

Technical Support Engineer Interview Questions & Answers

Atos user image Percy Evangelin

posted on 25 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Atos and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Oops concepts and Data structures
    • Add your answer

Service Desk Engineer Interview Questions & Answers

UST user image Anonymous

posted on 13 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Basics of your working to check your confidence and knowledge.

Round 3 - Technical 

(1 Question)

  • Q1. Deep interview questions from your resume and according to required profile
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Introduction and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if you require a job they also require you.

Technical Support Engineer Interview Questions & Answers

NCR Voyix user image Anonymous

posted on 12 Mar 2022

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ATM related questions
    • Add your answer
Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is good company environment.

Service Desk Engineer Interview Questions & Answers

Publicis Sapient user image Rohit Nagpal

posted on 7 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and experience
    • Add your answer
  • Q2. Skills that a candidate aquire
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical, skills related questions
    • Add your answer
Round 4 - Salary discussion 

(1 Question)

  • Q1. Diclscuss previous salary, offered salary and other perks
    • Add your answer
More about working at Movate

Movate Interview FAQs

How many rounds are there in Movate Senior Technical Support Engineer interview?
Movate interview process usually has 3 rounds. The most common rounds in the Movate interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in Movate Senior Technical Support Engineer interview?

Some of the top questions asked at the Movate Senior Technical Support Engineer interview -

  1. What is BSOD and how to resolve ...read more
  2. How to resolve network iss...read more

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Movate Senior Technical Support Engineer Salary
based on 61 salaries
₹2.1 L/yr - ₹9.5 L/yr
42% less than the average Senior Technical Support Engineer Salary in India
View more details

Movate Senior Technical Support Engineer Reviews and Ratings

based on 9 reviews

3.1/5

Rating in categories

3.1

Skill development

1.8

Work-Life balance

2.0

Salary & Benefits

3.9

Job Security

3.6

Company culture

1.5

Promotions/Appraisal

2.8

Work Satisfaction

Explore 9 Reviews and Ratings
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