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MOURI Tech
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I was interviewed before Feb 2024.
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I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
I am fluent in English, Hindi, and Spanish.
English
Hindi
Spanish
I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.
Why you choose this job?
Yes, I have technical skills.
Proficient in Microsoft Office Suite
Experience with CRM software
Familiarity with basic HTML and CSS
Ability to troubleshoot technical issues over the phone
Asking about my self
I applied via Campus Placement and was interviewed in Apr 2023. There were 3 interview rounds.
The HR first of all tell us to choose any one topic.then we have to introduce ourself and start to talk about our topic which one we choose.
Easy test, can be easily solved
I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.
Experienced in making outbound calls to potential customers
Skilled in explaining products and services to customers
Proficient in handling customer inquiries and resolving issues
Strong ability to meet sales targets and quotas
I have 2 years of experience as a Tele Caller in a reputable company.
Worked in a fast-paced environment making outbound calls to potential customers
Successfully met and exceeded monthly sales targets
Provided excellent customer service and resolved any issues or concerns
Maintained accurate records of calls and customer interactions
based on 2 interviews
Interview experience
based on 1 review
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