MOURI Tech Interview Questions and Answers for Freshers

Q1. How is your experiences
Ans. 
I have over 5 years of experience in the BPO industry, with a focus on customer service and team management.
• Managed a team of 20 customer service representatives, ensuring KPIs were met consistently

• Implemented new training programs to improve employee performance and customer satisfaction

• Handled escalations and resolved complex customer issues efficiently

• Utilized data analytics to identify trends and make strategic dec...read more
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Q2. What is your feedback
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Q1. Discovery your work history
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Q2. What's an achievement in your career
Ans. 
Implemented a new customer service strategy resulting in a 20% increase in customer satisfaction ratings.
• Developed and implemented a new customer service strategy

• Analyzed customer feedback and identified areas for improvement

• Trained team members on new processes and procedures

• Monitored customer satisfaction ratings to track progress

• Achieved a 20% increase in customer satisfaction ratings
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Q1. How can your past work experiences help you succeed here
Ans. 
My past work experiences in customer service and problem-solving have equipped me with the skills needed to excel in a BPO Executive role.
• I have extensive experience in handling customer inquiries and resolving issues efficiently.

• I am adept at multitasking and managing high call volumes, which are essential skills in a BPO setting.

• I have a proven track record of meeting and exceeding performance targets, showcasing my ...read more
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Q2. Out of all your past jobs, which one did you learn the most from and why
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Q1. HR asking my self
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Q1. Why r u choose this role
Ans. 
I am choosing this role because of my strong analytical skills and passion for processing data efficiently.
• I have a proven track record of successfully managing and processing large volumes of data.

• I am highly skilled in using various data processing tools and software.

• I enjoy the challenge of optimizing processes and finding innovative solutions to improve efficiency.

• I have a keen eye for detail and accuracy, ensuring...read more
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Q2. Tell me about your self
Ans. 
I am a detail-oriented processing executive with strong organizational skills and a track record of meeting deadlines.
• Experience in managing and coordinating processing operations

• Proficient in using processing software and tools

• Ability to analyze data and identify areas for improvement

• Excellent time management and multitasking skills

• Strong attention to detail and accuracy

• Effective communication and problem-solving abil
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Have attempted aptitude questions and passed.

We have GD round 15 to 30 mins

Q1. Asked questions on c, c++, python etc.
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Q1. General questions
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Q1. General questions
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It's easy to write.. reasoning and aptitude to learn.

Q1. 1.Tell me about your self. 2.core concepts on subject.(python) 3.project
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