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MOURI Tech BPO Executive Interview Questions and Answers
MOURI Tech BPO Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed in Oct 2024. There were 3 interview rounds.
(2 Questions)
- Q1. How is your experiences
- Ans.
I have over 5 years of experience in the BPO industry, with a focus on customer service and team management.
Managed a team of 20 customer service representatives, ensuring KPIs were met consistently
Implemented new training programs to improve employee performance and customer satisfaction
Handled escalations and resolved complex customer issues efficiently
Utilized data analytics to identify trends and make strategic dec...
- Q2. What is your feedback
(2 Questions)
- Q1. Discovery your work history
- Q2. What's an achievement in your career
- Ans.
Implemented a new customer service strategy resulting in a 20% increase in customer satisfaction ratings.
Developed and implemented a new customer service strategy
Analyzed customer feedback and identified areas for improvement
Trained team members on new processes and procedures
Monitored customer satisfaction ratings to track progress
Achieved a 20% increase in customer satisfaction ratings
(2 Questions)
- Q1. How can your past work experiences help you succeed here
- Ans.
My past work experiences in customer service and problem-solving have equipped me with the skills needed to excel in a BPO Executive role.
I have extensive experience in handling customer inquiries and resolving issues efficiently.
I am adept at multitasking and managing high call volumes, which are essential skills in a BPO setting.
I have a proven track record of meeting and exceeding performance targets, showcasing my ...
- Q2. Out of all your past jobs, which one did you learn the most from and why
Interview Preparation Tips
- Communication Skills
- Business Tools
- Artificial Intelligence
- Data Entry Operation
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Interview questions from similar companies
I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.
It was general aptitude with numerical,reasoning and general such questions with coding MCQ
(1 Question)
- Q1. Syntax and tech questions from c, python and oops. HR question was like what will I do if this happens in team. How will i face it or resolve it.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Introducing yourself.
Interview Preparation Tips
I applied via Company Website and was interviewed before Apr 2021. There were 3 interview rounds.
(1 Question)
- Q1. Oops About c++ Dbms Data structures
Interview Preparation Tips
I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.
(1 Question)
- Q1. Basic tech questions to medium hard
(1 Question)
- Q1. Negotiation is the main part of you have a offer it's better
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Hey whatsup? (demo)
Interview Preparation Tips
Experience: Everything you can expect. (demo)
Duration: 2 hours
Total Questions: 100
Round: Behavioural Interview
Experience: Everything you can imagine (demo)
College Name: IIT Madras
I was interviewed in Mar 2017.
Interview Questionnaire
2 Questions
- Q1. How many samosas does your college canteen sell?
- Q2. How many chairs are there in your college?
Interview Preparation Tips
Experience: They asked me the question. I worked my way to the answer. The interviewers were helping me in the process. Cannot disclose the answer due to NDA.
Tips: Think simple. Start with basics and ask questions to the interviewer. More information is revealed only if you ask them right questions,
Skills: Knowledge Of MS Office, Proficiency In English
I was interviewed before Sep 2016.
Interview Questionnaire
1 Question
- Q1. It was an online technical test. Questions were related to ME outlook, mobile device management , Networking and many more
Interview Preparation Tips
Experience: It was a written English grammar test to analyse how grammatically sound you are.
Tips: Just revise your basic English grammar like prepositions verbs nd essay/paragraph writing
Round: COMMUNICATION SKILLS Round
Experience: In this round they ask you to speak something on the given topic or sometimes group discussion . Basically they test your vocabulary, your thought process, pronunciation, accent and above all confidence.
Tips: Be confident in whatever you speak. Remember if you get nervous you will need with your words .
Round: Technical Interview
Experience: This was an online test and it had 50 questions all objective types.
Tips: Be technically sound. You cannot Google them as these search engines are blocked
College Name: Babu Banarasi Das National Institute Of Technology And Management (BBDNITM)
I was interviewed before Oct 2016.
Interview Questionnaire
1 Question
- Q1. 1. Self introduce. 2. Can do night shift 3. Can go Jaipur if needed 4. Why appoint you 5. What you give to company 6. Some financial question (bookish)
Interview Preparation Tips
Experience: After hr round, then aptitude test which was simple to crack, then operations manager interview, then they keep me waiting till 9 pm to declare That I am selected.
Tips: Go for 11 & 12 class financial management or finance book
Go through about share, debenture, mutual fund, banking system etc.
Round: Test
Experience: Aptitude is easy to crack and at last you have to write essay.
Duration: 1 hour
Total Questions: 60
I was interviewed in Jul 2017.
Interview Questionnaire
1 Question
- Q1. Experience summary and the roles
Interview Preparation Tips
Experience: I was allowed to write a test for 2hrs in that each headings seems to be different and also there is a section heading marks
Duration: 2 hours
Total Questions: 70
Round: Technical Interview
Experience: After finishing i was advised to attend 2nd round in that they ask about the detailed experience of my previous company and finally technical terms question also flows
Skills: Logical And Structured Thinking, Communication And Confidence, Attitude, Psychometric Test, Project Management
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MOURI Tech BPO Executive Interview Process
based on 4 interviews
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MOURI Tech BPO Executive Reviews and Ratings
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