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TELUS Health
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I applied via Company Website and was interviewed before Apr 2021. There were 2 interview rounds.
I have worked as a CSA for 2 years in a telecommunications company.
Provided excellent customer service by addressing inquiries and resolving issues
Managed a high volume of customer calls and emails
Maintained accurate records of customer interactions and transactions
Collaborated with cross-functional teams to ensure customer satisfaction
Received positive feedback from customers for my responsiveness and problem-solving
CRM tools use a variety of technologies including cloud computing, AI, and mobile apps.
Cloud computing allows for easy access and storage of customer data
AI can help with data analysis and personalized customer interactions
Mobile apps provide on-the-go access to customer information
Examples of CRM tools include Salesforce, HubSpot, and Zoho CRM
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I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.
TELUS Health interview questions for popular designations
I applied via Indeed and was interviewed before Dec 2020. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.
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