Account Service Representative
Account Service Representative Interview Questions and Answers
Updated 27 Apr 2022
Q1. Type of technology used for CRM tools.
Ans.
CRM tools use a variety of technologies including cloud computing, AI, and mobile apps.
Cloud computing allows for easy access and storage of customer data
AI can help with data analysis and personalized customer interactions
Mobile apps provide on-the-go access to customer information
Examples of CRM tools include Salesforce, HubSpot, and Zoho CRM
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