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Monsoon Multimedia Customer Support Executive Interview Questions and Answers

Updated 12 Dec 2021

1 interview found

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I applied via Other and was interviewed in Nov 2021.

5 Interview Rounds

Interview Questions

  • Q1. I was asked technical questions like how a streaming service works and what is streaming etc. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to worry about just calm and stay what you know.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Aptitude Test Round

That was easy but I don't remember.

2

HR Round (2 Questions)

  • Q1. Tell me about your career journey
  • Q2. Why you want to switch your previous company?
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Self introduction
Interview experience
4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

English speaking Round (3 Questions)

  • Q1. Introduce my self my higher education
  • Q2. How will you solve the customer's problem ,
  • Q3. I will listen to the customer very well and solve his problem as soon as possible according to the policy of my company.
3

Aptitude Test Round

He first asked me how was your last weekend and what activities did you do in that and asked how will you solve the customer's problem and how will you explain to them. Can you speak English well, you will have to talk to the customer in English and solve their problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice your English and learn to talk with confidence and definitely learn any technical work, in future all jobs will be based on these.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Can i ask u about to customers services associated this is profile what should I do ?
  • Q2. What About salary pakage?
  • Q3. I am working as a customer support service , so i am able do this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - U r looking job any reason like for salary so i want to say something u re able doing this job so work do and with experience and Confidence and after something get your big position.
Interview experience
3
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023.

1 Interview Round

1

Aptitude Test Round

General questions , maths ,GI, basic networking

Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

You will be asked 5 questions related to customer support in the aptitude test

3

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your past experiences
2

Assignment Round

Easy assignment and computer based

3

HR Round (1 Question)

  • Q1. Tell me about your plans for next 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy job and easy interview
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Why to choose this industry
2

Aptitude Test Round

This test was about the basic English and analytics knowledge

3

One-on-one Round (2 Questions)

  • Q1. Why u have decided to choose this industry
  • Q2. How would u manage work with college

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and confident and be fluent in english
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

In the apptitude test you will have to answer 5 questions related to customer support

3

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.

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