Upload Button Icon Add office photos

MNC Group

Compare button icon Compare button icon Compare

Filter interviews by

MNC Group Store Manager Interview Questions and Answers

Updated 11 May 2024

MNC Group Store Manager Interview Experiences

2 interviews found

Store Manager Interview Questions & Answers

user image Anonymous

posted on 11 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

DI and LR and APt, math, logics

Round 2 - One-on-one 

(3 Questions)

  • Q1. It is good and moderate
  • Q2. Tell me about yourself
  • Q3. Explain your projext
  • Ans. 

    I led a project to redesign the store layout to improve customer flow and increase sales.

    • Conducted customer surveys to gather feedback on current layout

    • Analyzed sales data before and after the redesign

    • Collaborated with store staff to implement changes

    • Measured success through increased sales and customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Store Manager Interview Questions & Answers

user image Gujjula Navya

posted on 24 Aug 2023

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Assignment 

The collection of information of praticular groups or catagory.

Round 2 - Group Discussion 

Group discussion is nothing discussion about any projects or any other things in number of people in company or assamble

Round 3 - Case Study 

Studying about any case according to work

Interview Preparation Tips

Topics to prepare for MNC Group Store Manager interview:
  • Analysis
  • Data Entry
  • Group discussion
  • Assignment
Interview preparation tips for other job seekers - Interview is not small thing we should prepare all basic topics and anything about the group or courses

Store Manager Interview Questions Asked at Other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, ... read more
Q2. How to handle customer complaint and customer service improvement ... read more
asked in DMart
Q3. What is the definition of non moving inventory?
Q4. Explain KPI , what is ABV , ASP , UPT. How to increase ABV or UPT
Q5. How to maintain p&l with positive numbers

Interview questions from similar companies

I appeared for an interview in Sep 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and experienced store manager with a passion for customer service and team leadership.

    • I have over 5 years of experience in managing retail stores

    • I am skilled in inventory management and visual merchandising

    • I have a proven track record of increasing sales and improving customer satisfaction

    • I am a strong communicator and motivator, able to lead and develop a team

    • I am committed to providing excellent cust...

  • Answered by AI
  • Q2. What were the KPI's of your store?
  • Ans. 

    The KPIs of my store included sales revenue, customer satisfaction, inventory turnover, and employee productivity.

    • Sales revenue: Achieving monthly and annual sales targets.

    • Customer satisfaction: Measured through surveys and feedback.

    • Inventory turnover: Ensuring efficient management of stock levels.

    • Employee productivity: Tracking sales per employee and overall performance.

  • Answered by AI
  • Q3. How will you increase the sale of your store?
  • Ans. 

    I will increase sales by implementing effective marketing strategies and improving customer experience.

    • Conduct market research to identify customer needs and preferences

    • Develop targeted marketing campaigns to attract new customers

    • Offer promotions and discounts to incentivize purchases

    • Train staff to provide excellent customer service and upsell products

    • Ensure store is well-stocked and visually appealing to customers

  • Answered by AI
  • Q4. Tell me the key factors of store matrix
  • Ans. 

    The key factors of store matrix include sales performance, inventory management, customer satisfaction, and employee productivity.

    • Sales performance: The store's ability to meet sales targets and generate revenue.

    • Inventory management: Efficient management of stock levels to ensure availability of products and minimize losses.

    • Customer satisfaction: Providing excellent customer service and meeting customer needs.

    • Employee ...

  • Answered by AI

Interview Preparation Tips

Skills: Technical knowledge, Store Operation, Man management

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Apr 2018. There were 3 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience in retail sector

Round: Case Study Interview
Experience: It was about a team member.
If your team member is champ in sale but he is not punctual and grooming issue what step would you take

General Tips: Don’t be fake.Be what you are no imaginary stories can help you
Skills: Communication, Problem Solving, Presentation Skills, Decision Making Skills
Duration: <1 week

Interview Questionnaire 

10 Questions

  • Q1. Tell Us about your Self ( about your achievement & Goal )
  • Ans. 

    I am a dedicated and results-driven professional with a proven track record of achieving sales targets and leading successful teams.

    • Achieved 120% of sales target in the last quarter

    • Led a team of 15 employees to increase store profitability by 25%

    • Implemented new training programs resulting in improved customer satisfaction scores

  • Answered by AI
  • Q2. Why do you want to joint this company
  • Ans. 

    I am drawn to the company's commitment to customer satisfaction and employee development.

    • I admire the company's strong reputation in the industry.

    • I appreciate the focus on providing high-quality products/services.

    • I am impressed by the company's dedication to community involvement.

    • I believe in the company's values and mission statement.

    • I see great potential for growth and advancement within the company.

  • Answered by AI
  • Q3. What is your present work responsibility and how many year experience do you have
  • Ans. 

    I am currently working as a Sales Manager at XYZ Company with 5 years of experience.

    • Currently responsible for overseeing sales operations and team performance

    • Managing inventory, analyzing sales data, and implementing strategies to increase revenue

    • Training and mentoring sales staff to improve customer service and achieve sales targets

  • Answered by AI
  • Q4. Have you ever been awarded for the bet performance or any cretificate been presented to you
  • Ans. 

    Yes, I have received awards for my performance in previous roles.

    • Received Employee of the Month award twice at my previous job

    • Recognized for exceeding sales targets and customer satisfaction goals

    • Received a certificate of excellence for leadership skills

  • Answered by AI
  • Q5. What is your present salary per annum
  • Ans. 

    My present salary per annum is $60,000.

    • My current salary is $60,000 per year.

    • I am currently earning $5,000 per month.

    • I make $1,250 per week at my current job.

  • Answered by AI
  • Q6. What is Management
  • Ans. 

    Management is the process of planning, organizing, coordinating, and controlling resources to achieve organizational goals.

    • Management involves setting goals and objectives for the organization.

    • It includes organizing resources such as people, materials, and finances.

    • Coordinating activities and tasks to ensure efficient operations.

    • Controlling and monitoring progress towards goals.

    • Examples of management roles include deci

  • Answered by AI
  • Q7. ​What you will do to Generate a new customer
  • Ans. 

    To generate a new customer, I will implement various marketing strategies and provide exceptional customer service.

    • Create targeted advertising campaigns to reach potential customers

    • Offer promotions and discounts to attract new customers

    • Utilize social media platforms to engage with potential customers

    • Provide excellent customer service to encourage word-of-mouth referrals

    • Participate in community events and sponsorships t

  • Answered by AI
  • Q8. What is P&L
  • Ans. 

    P&L stands for Profit and Loss. It is a financial statement that summarizes the revenues, costs, and expenses incurred during a specific period of time.

    • P&L is also known as an income statement or statement of earnings.

    • It shows the company's ability to generate profit by increasing revenue and reducing costs.

    • The statement includes revenue from sales, cost of goods sold, operating expenses, and taxes.

    • P&L helps in evaluat...

  • Answered by AI
  • Q9. How will you treat a customer who is already dis-Satisfied with Us​
  • Ans. 

    I would empathize with the customer, actively listen to their concerns, and take immediate action to resolve their issue.

    • Show empathy and understanding towards the customer's dissatisfaction

    • Listen attentively to their concerns without interrupting

    • Apologize for any inconvenience caused and take responsibility

    • Offer a solution or alternatives to address their dissatisfaction

    • Follow up with the customer to ensure their sati

  • Answered by AI
  • Q10. What if we will not select you
  • Ans. 

    I will continue to seek opportunities that align with my skills and experience.

    • I will thank the interviewer for the opportunity to interview and express my continued interest in the company.

    • I will ask for feedback on areas where I can improve for future opportunities.

    • I will continue to network and apply for other positions that match my qualifications.

    • I will stay positive and motivated in my job search journey.

  • Answered by AI

I applied via Referral and was interviewed in Mar 2018. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was good

Interview Preparation Tips

Round: Group Discussion
Experience: To handle the founder day activity as a chief .

General Tips: I cleared both two rounds of interview but I did not get job. Because I worked in Hypercity retail company and now Hypercity is also a part of future group. So they did not give me salary growth of a single penny. And they committed for job in different city with the same package, which I was taking from my previous company. I said them that I can't survive with this package and they told me it is company policy that we will hire Hypercity employees on same package. Even they was giving salary hike with 20 to 30 % to other candidates whom was not worked with other company except Hypercity. That's why I did not join easy day store.
Skills: Decision Making Skills
Duration: <1 week

Interview Questionnaire 

1 Question

  • Q1. When you stock will be come that times how many pages is there and what is name of pages.

Interview Preparation Tips

Round: Group Discussion
Experience: How to customers care

I applied via Approached by Company and was interviewed in Sep 2017. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. HR just asked. where i am working now. They shortlisted my resume and forced me to come on next day for interview.
  • Q2. How much salary i am getting how many years of experience i have whats your expectation
  • Ans. 

    I have 10 years of experience in retail management and my salary expectation is competitive based on my qualifications.

    • I have 10 years of experience in retail management

    • My salary expectation is competitive based on my qualifications

  • Answered by AI

Interview Preparation Tips

Round: Managing Director
Experience: Owner took my interview, as this company don't have hierarchy.
Took almost 15-20 minutes, asked several questions. regarding my profile, company details, my KRA, why did i left etc. Offered me salary on the spot and wanted me to join immediate, as a working professional no one can leave previous organisation in bad note by not serving notice period. Asked them to give me time and will update you. Meanwhile HR tried to convince me to join anyhow by giving false information about company status at world level. Given false information regarding company benefits which i found later is not there. Actually they need employee during diwali season, so they hire like a blind people, they hire on the basis of colors, communication etc. They don't check technical knowledge of SM KRA's. They put 3-4 store manager at one store which is not possible in any retail brands.

General Tips: Dear All,

This is the easiest interview i have attended in my career. May be don't know what type of question needs to be asked from store manager to judge his/her credibility and intelligence level. @one store they put 3-4 store manager which creates problem while addressing issues to whom as there was no reporting manager in between. Anyone can ask anything from you which is not your KRA and you have to answer those people who has zero knowledge of retail industry.

They actually don't know how retail format works all around. Everything missing, No inventory track record, no transparent software from where you can get transaction record. They do totally manually based work, no audit, no stock replenishment, kept 5 years old collection and selling those only. Selling silver and gold plating items but not giving any authentication for same. They are cheating with customer's. Its very difficult for those who comes from organised retail.

My personal advice- Please do not join this company until or unless you need money. They are career spoilers, unhealthy working environment, negativity all around, no respect of employees, not possible to work on SM KRA'S, They don't addressed customer issues when it comes to product damage which hamper your relationship with customers.

Better to look and work in organised company rather than with such bully environment.
Skills: Communication And Confidence, Body Language
Duration: <1 week

Interview Preparation Tips

General Tips: This is private sector job , there is no standard rule for interview, it is depends on requirement , post , and candidate.
Skills: Communication, Problem Solving, Presentation Skills, Decision Making Skills

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. As per experience, No question are were asked in simple manners, because retail life is not at all simple.
  • Q2. For answering to any questions, You need to be very cool and calm. Because you will get, if and but. I hope you understand, exactly what I mean to say. But basic rules is being confidence. No matter what ...
  • Q3. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very mu...
  • Ans. 

    To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).

    • Ensure basic operations are running smoothly

    • Identify and address any issues affecting store conversion

    • Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)

    • Prioritize staff training and development

    • Motivate and engage the team to enhance performance

    • Implement strategies to ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One word to say, just believe in ur self and don't get panic because the interview ur are faceing is not the last interview of this Planet. Being account able for ur words what ur saying and how is will impact on you job profiles role is the best way to face ur interview.

MNC Group Interview FAQs

How many rounds are there in MNC Group Store Manager interview?
MNC Group interview process usually has 3 rounds. The most common rounds in the MNC Group interview process are Resume Shortlist, Assignment and Group Discussion.
What are the top questions asked in MNC Group Store Manager interview?

Some of the top questions asked at the MNC Group Store Manager interview -

  1. Explain your proj...read more
  2. it is good and moder...read more

Tell us how to improve this page.

MNC Group Store Manager Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more

Interview Questions from Similar Companies

Blackrock Interview Questions
3.8
 • 99 Interviews
Nomura Holdings Interview Questions
3.8
 • 68 Interviews
YES SECURITIES Interview Questions
4.0
 • 15 Interviews
View all
MNC Group Store Manager Salary
based on 6 salaries
₹4.3 L/yr - ₹10 L/yr
25% more than the average Store Manager Salary in India
View more details
Accountant
24 salaries
unlock blur

₹1 L/yr - ₹6.2 L/yr

Executive Accountant
22 salaries
unlock blur

₹1.9 L/yr - ₹4.3 L/yr

Data Entry Operator
18 salaries
unlock blur

₹1 L/yr - ₹3 L/yr

Software Engineer
17 salaries
unlock blur

₹2.5 L/yr - ₹8 L/yr

Team Lead
12 salaries
unlock blur

₹2 L/yr - ₹13.2 L/yr

Explore more salaries
Compare MNC Group with

Nomura Holdings

3.8
Compare

Blackrock

3.8
Compare

Muthoot Homefin India

4.0
Compare

Adarsh Credit Co-Operative Society

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview