Mission USA Education Consultancy Interview Questions and Answers

For example, a ₹10 LPA CTC could mean an in-hand salary of ₹70,000–₹75,000 per month, depending on deductions and benefits.

✨ 𝗣𝗿𝗼 𝗧𝗶𝗽: Always request a detailed salary structure during negotiations—it’s your roadmap to making informed decisions

𝗖𝗧𝗖 𝘃𝘀 𝗜𝗻-𝗛𝗮𝗻𝗱 𝗦𝗮𝗹𝗮𝗿𝘆: 𝗧𝗵𝗲 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 𝗖𝗵𝗲𝗰𝗸 𝗘𝘃𝗲𝗿𝘆 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗡𝗲𝗲𝗱𝘀!

We’ve all been there—excitedly discussing job offers and hearing about the impressive CTC (Cost to Company). But when payday arrives, you wonder

Q1. 2️⃣ 𝗜𝗻-𝗛𝗮𝗻𝗱 𝗦𝗮𝗹𝗮𝗿𝘆: This is the actual amount you take home after deductions like: • Employee’s contribution to PF • Income tax (TDS) • Professional tax
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Q2. 𝗖𝗧𝗖 𝘃𝘀 𝗜𝗻-𝗛𝗮𝗻𝗱 𝗦𝗮𝗹𝗮𝗿𝘆: 𝗧𝗵𝗲 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 𝗖𝗵𝗲𝗰𝗸 𝗘𝘃𝗲𝗿𝘆 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗡𝗲𝗲𝗱𝘀! We’ve all been there—excitedly discussing job offers and hearing about the impressi...read more
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Q1. Match 14 characters before @ , given an url
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Q2. Match Atleast one capital, once small case, 1 digit and 1 special character using regex?
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Q3. Given a string ="This is my interview for QA engineer"; write code to give an output of each word with vowel count?
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Q4. Given a 2X2 Matrix, find the maximum diagonal sum?
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Q5. How do you find the selected option text from dropdown in selenium?
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Q6. Given a dropdown contains options with duplicates. Find those duplicates along with its occurrence/frequency?
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Q7. How do you resolve merge conflicts in git?
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Q8. How to bring specific commit changes to your branch?
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Q9. How to switch to frame and come out of it in selenium?
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Inquiring about salary expectations will likely lead to an offer that does not exceed 30%, with 12% as a variable amount allocated for a performance bonus, which you may never receive, based on the rationale that your experience is not relevant, despite having a background in a related field such as voice processing. Additionally, do not anticipate clear job descriptions, as the company's approach is broad and diplomatic, reflecting a lack of transparency.

Q1. Tell me about yourself.
Ans. 
Experienced voice process executive with strong communication skills and a proven track record of delivering exceptional customer service.
• Over 5 years of experience in handling customer queries and resolving issues efficiently

• Proficient in using CRM software to track customer interactions and maintain records

• Skilled in active listening and problem-solving to ensure customer satisfaction

• Ability to work well under pressu
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Q2. Questions which are not relevant or the process and work criteria they are not aware of from previous job role,and if you have number or percentage in your resume then please remove it that will be ur ene...read more
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Q1. What are the aml and kyc requirements?
Ans. 
AML and KYC requirements are regulations that financial institutions must follow to prevent money laundering and verify the identity of their customers.
• AML (Anti-Money Laundering) requirements involve monitoring transactions, reporting suspicious activities, and conducting customer due diligence.

• KYC (Know Your Customer) requirements involve verifying the identity of customers, assessing their risk level, and maintainin...read more
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Q2. Why should we hire you, briefly describe a scenario where you would showcase a different skill or talent compared with your fellow employees?
Ans. 
I have a strong attention to detail and analytical skills that set me apart from my colleagues.
• I have a proven track record of accurately identifying and resolving discrepancies in KYC documentation.

• I excel at conducting thorough research and analysis to ensure compliance with regulations.

• My ability to effectively communicate complex information to stakeholders sets me apart in team collaborations.
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Q3. Strength and weakness?
Ans. 
Strength: attention to detail, Weakness: perfectionism
• Strength: Ability to meticulously review documents and identify discrepancies

• Strength: Strong analytical skills to detect potential risks or fraudulent activities

• Weakness: Striving for perfection may lead to spending too much time on a task

• Weakness: Difficulty in delegating tasks due to desire for everything to be done perfectly
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Q4. Project and achievements?
Ans. 
Implemented a new KYC process resulting in 30% reduction in onboarding time and 20% decrease in errors.
• Led a team to revamp KYC procedures and systems

• Introduced automation tools to streamline verification process

• Trained staff on updated KYC regulations and best practices
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Q5. Are you a team player? What do you do when you don’t get along with certain colleagues? How do you manage conflict resolution?
Ans. 
Yes, I am a team player. I believe in open communication and collaboration. When conflicts arise, I address them directly and seek resolution.
• I believe in open communication and collaboration within the team.

• I address conflicts directly and seek resolution through constructive conversations.

• I focus on finding common ground and working towards a solution that benefits the team as a whole.
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Q6. Provide a situation where you might have failed previously? What has that experience taught you?
Ans. 
I failed to meet a deadline due to poor time management.
• Underestimated the time needed for a project

• Did not prioritize tasks effectively

• Learned to create a detailed schedule and set realistic deadlines
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General English grammar knowledge and some calculations

Q1. CTC and expected salary details?
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Q2. No you cannot negotiate and end up taking what they give you!
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Q3. No relocation time, do it during weekends
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Q4. No target compensation or other benefits
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Q5. If ur employed through agency or consultancy you will be always a contingent and treated less than permanent employees
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Q6. 12 hours a day, 6 days a week, no social or life balance
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I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application

Q1. Why you are taking less salary
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Q1. Why are you leaving your current job
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Q2. NA
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Q1. Why are you not satisfied by your current job
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Q1. Tell me more about yourself.
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Q2. Can you describe a project in which you managed all aspects of the project lifecycle?
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Q1. Walk me through your resume. About insurance process what is policy life cycle.
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Q2. Tell me about your previous role.
Ans. 
I was responsible for analyzing and improving processes to increase efficiency and productivity.
• Led process improvement initiatives to streamline operations

• Identified bottlenecks and implemented solutions to optimize workflows

• Collaborated with cross-functional teams to gather data and feedback

• Utilized data analysis tools to track performance metrics

• Developed and implemented process documentation and training materials
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Yet to complete the test

Q1. Asked about Gallagher.
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Q2. What do you know about Gallagher.
Ans. 
Gallagher is a global insurance brokerage, risk management, and consulting firm.
• Founded in 1927 by Arthur J. Gallagher

• Headquartered in Rolling Meadows, Illinois

• Provides insurance, risk management, and consulting services globally

• Offers services in areas such as commercial insurance, employee benefits, and personal insurance

• Has a strong focus on client relationships and personalized service
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Q1. Situation based questions were asked.
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Q2. How would you built the trust with the stakeholders
Ans. 
Building trust with stakeholders involves open communication, transparency, and delivering on commitments.
• Establish open lines of communication with stakeholders to address concerns and provide updates

• Be transparent about project progress, challenges, and decisions

• Deliver on commitments and follow through on promises to build credibility

• Seek feedback from stakeholders and incorporate their input into decision-making pr...read more
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1 good coding question and 33 mcqs

Q1. Easy questions are asked
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Q2. Like create a database of the collages composes of students and professors
Ans. 
Create a database to store information about colleges, students, and professors.
• Create tables for colleges, students, and professors

• Include columns for relevant information such as name, ID, courses, etc.

• Establish relationships between the tables using foreign keys

• Use SQL queries to insert, update, and retrieve data

• Consider normalization to avoid data redundancy
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Q1. Some hr questions
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Q2. Project discussions
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Q1. Hr questions about family
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Q1. SQL problem window function
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Q2. SQL code like join and scenerio
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Q1. Design round for adf pipeline
Ans. 
Designing an ADF pipeline for data processing
• Identify data sources and destinations

• Define data transformations and processing steps

• Consider scheduling and monitoring requirements

• Utilize ADF activities like Copy Data, Data Flow, and Databricks

• Implement error handling and logging mechanisms
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Q2. Azure synapses and adf adb
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Q1. Expected ctc and current ctc negotiations
Ans. 
Discussing expected and current salary for negotiation purposes.
• Be honest about your current salary and provide a realistic expectation for your desired salary.

• Highlight your skills and experience that justify your desired salary.

• Be open to negotiation and willing to discuss other benefits besides salary.

• Research industry standards and salary ranges for similar positions to support your negotiation.

• Focus on the value y...read more
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Q2. Relocation and remote work until ofc open for Pune location
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