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Microsoft Corporation Service Desk Analyst Interview Questions and Answers
Microsoft Corporation Service Desk Analyst Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed in Nov 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What are your qulification?
Interview Preparation Tips
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. Experience, knowledge test, salary expectations.
- Ans. Explain about your experience journey, Explain about your skill sets and what you have been learning since your whole work experience. Set up your value and tell your expectation.
(3 Questions)
- Q1. What is dns? How to your probe questions to users?
- Ans.
DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.
DNS is like a phonebook for the internet
It helps to locate websites by translating domain names into IP addresses
DNS servers store information about domain names and their corresponding IP addresses
DNS is essential for browsing the internet and accessing websites
- Q2. What is multi factor authentication?
- Ans.
Multi factor authentication is a security process that requires users to provide two or more forms of identification to access a system.
It adds an extra layer of security to prevent unauthorized access
Examples include using a password and a fingerprint scan or a security token and a PIN
It is commonly used in online banking, email, and other sensitive applications
- Q3. What will you if the laptop is not connecting to internet?
- Ans.
I will troubleshoot the issue by checking the network settings and running diagnostic tests.
Check if the laptop is connected to the correct network
Ensure that the Wi-Fi is turned on and the laptop is within range
Run network diagnostic tests to identify the issue
Reset the network settings or restart the laptop if necessary
Contact the IT department for further assistance if the issue persists
Interview Preparation Tips
Know yourself and your skills
Mark your value
Skills evaluated in this interview
I was interviewed in Oct 2016.
Interview Questionnaire
8 Questions
- Q1. C,C++, Programming Concepts
- Q2. Resume Based
- Q3. Puzzle Questions
- Q4. OS, Database, Networking, Computer Architecture based question
- Q5. Project Based- Briefs, Details
- Q6. What are your hobbies
- Ans.
My hobbies include hiking, playing guitar, and cooking.
Hiking: I enjoy exploring nature trails and challenging myself physically.
Playing guitar: I love learning new songs and improving my skills.
Cooking: I like experimenting with different recipes and creating delicious meals.
- Q7. Where do you see yourself in 5 years
- Ans.
In 5 years, I see myself as a senior software developer leading a team and working on complex projects.
Leading a team of developers
Working on complex projects
Continuously learning and improving my skills
Contributing to the growth and success of the company
- Q8. Why do you want to join DELL.
- Ans.
I want to join DELL because of their innovative technology solutions and strong reputation in the industry.
DELL is known for their cutting-edge technology solutions which align with my passion for software development.
I admire DELL's strong reputation in the industry and their commitment to customer satisfaction.
I believe joining DELL will provide me with opportunities for growth and career advancement.
Interview Preparation Tips
Experience: CGPA>9.0
Skills: Technical Skills
College Name: KIIT University
I was interviewed in Jan 2017.
Interview Preparation Tips
Experience: All got different topics to discuss on gd.
Tips: Plan before you speak. Be sure whether you are to or against.
Duration: 5 minutes
Round: Test
Experience: More questions on blood relationship, ages
Tips: Os db on technical
Duration: 1 hour
Skills: Technical Questions, Manage A Difficult Situation, Technical Knowledge(ML
I was interviewed in Sep 2016.
Interview Preparation Tips
Experience: There was an online test having 3 section, one for aptitude testing, one for logical testing and the last one for technical testing.
Aptitude and logical questions were very basic.
Technical questions included : C C++ Java DS DBMS DAA
Tips: For aptitude and logical part, you need to prepare regularly. Nothing comes out of the box, but you just have to be quick in solving the questions.
For the technical part, prepare well by revising your course materials. Basic one word questions are asked.
Duration: 1 hour
Total Questions: 60
Round: Coding
Experience: This round consists of multiple sets of coding. One question per paper. It's on your luck, which question you'll get. Also,net is allowed. You have to complete the code and show it to the invigilator.
Tips: This round is generally not there in placement drives of DELL. It is on your luck.
Skills: Communication, Data Structures, Basic Knowledge Of DBMS
College Name: Manipal University Jaipur
chandana
Interview Preparation Tips
Experience: It was a blend of topics from IT,CSE and ECE. Try to concentrate on coding and networks for this round. mostly luck based
Round: Group Discussion
Experience: A very easy round. Can easily clear it if you have minimum skills
Round: Technical Interview
Experience: needs a sound knowledge in networking .
Round: HR Interview
Experience: your personality and the way you behave matters a lot. Try to be humble and truthful
General Tips: as I mentioned earlier keep trying never loose hope
Skills: communication skills, grasping power , knowledge
College Name: VIT VELLORE
Motivation: high package :P
Funny Moments: none . but had to go to bangalore for interview which was fun :)
I applied via Campus Placement and was interviewed in Jan 2016. There were 3 interview rounds.
Interview Preparation Tips
Experience: Tested basics in each subject
Round: Technical Interview
Experience: Had asked me about my projects in detail. Some DSA questions were asked. Asked to code in C for some questions.
Round: Technical Interview
Experience: Asked questions about data structures and some more algorithms. Tested in Probability and some quant.
College Name: IIT Madras
Interview Questionnaire
6 Questions
- Q1. Tell us about yourself ?
- Q2. Any knowledge of Networks/DS?
- Ans.
Yes
Knowledge of network protocols and architectures
Understanding of data structures and algorithms
Experience with network troubleshooting and analysis
Familiarity with network security and encryption
Proficiency in network programming and socket programming
- Q3. Which projects do you like the most?
- Q4. How was your test ?
- Ans.
The test went well, I was able to complete all the tasks within the given time frame.
I prepared well for the test by reviewing relevant materials
I managed my time effectively during the test
I was able to solve all the problems and complete all the tasks
I double-checked my work to ensure accuracy
- Q5. Why CISCO ? Tell something about it
- Q6. Which companies have you applied for till day 4 ?
Interview Preparation Tips
Experience: 30 questions on Technical knowledge - Basic C, DS, Microprocessor, OS, Networks, Circuit Designs.
20 questions on Aptitude.
Total Questions: 50
Round: Technical Interview
Experience: It was a 25-30 minute round. Apart from the questions mentioned, they asked questions related to BTP(Signal Processing) and Microprocessor 8085.
Tips: Basic C, EE 370 and Microprocessor 8085 will be helpful. They will look for Networks related questions. Revise the related courses and attend PPTs.
Round: HR Interview
Experience: It was a 15-minute round.
General Tips: Analytical thinking is important and you should have good technical knowledge and a decent academic record.
College Name: IIT KANPUR
Skills evaluated in this interview
Interview Preparation Tips
Tips: It will be good to have a GPA of 8 and above
Round: Test
Experience: Questions were easy it were good at C and basic maths. Questions were distributed on all aspects of computer science such as Operating Systems, Few Output Question, Data Structures and Application layer networking . In basic aptitude most questions fall under Probability, distance and time and few others.
Duration: 60 minutes
Total Questions: 50
Skills: Communication, Basic Coding, Math Puzzle
College Name: NIT Surathkal
Interview Preparation Tips
Experience: The test was MCQ type. It comprised of questions from Operating Systems, Data Structures, Microprocessors, logical Reasoning, Aptitude and Computer Networks. No negative marking was there.
Tips: One needs to be fast as you can't spend much time on one question.
Duration: 60 minutes
Total Questions: 50
Round: Technical Interview
Experience: I was given 2 coding questions to solve and basics of oops, operating systems, data structures and networks were asked. 3-4 questions were asked in each topic mentions above. The interviewer also asked 2 puzzles which were the standard ones. He first asked me if I knew the topic or not, then only he asked me questions about it. But that doesn't mean that you can skip all the above mentions topics.
Tips: Be relaxed and confident and try to discuss your approach with the interviewer.
Round: Technical Interview
Experience: 2 Coding questions and 3-4 questions from operating systems and networks.Questions also from the mentioned projects.
Round: HR Interview
Experience: Standard HR interview with questions like what Cisco does and why they should hire you. He also asked me questions from the CV.
Tips: Be confident and mug up your cv well
Round: HR Interview
Experience: It was just a formality where he just asked about my background and whether I would be able to move to bangalore and Why I want to join Cisco.
Skills: Confidence, Problem Solving Skills, Operating System Basics, Coding Skills, Object Oriented Programming (OOP) Basics, Computer Networking, Data Strrutures
College Name: IIT Guwahati
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