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Microsoft Corporation

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based on 1.7k Reviews

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Microsoft Corporation Customer Success Manager Interview Questions and Answers

Updated 4 May 2023

Microsoft Corporation Customer Success Manager Interview Experiences

2 interviews found

Customer Success Manager Interview Questions & Answers

user image

posted on 4 May 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic account management and service/support and sales questions
    • Add your answer
Round 3 - Case Study 

Present a sales pitch for a cloud migration

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

From the given scenario, draw a solution with Microsoft products for a customer

Round 3 - Group Discussion 

Group discussion way quite poor and not well organized

Round 4 - One-on-one 

(3 Questions)

  • Q1. In this round, I presented my presentation about a given scenario and I replied to some behavioral questions. I was interviewed in European country so they also tested a bit my language skills related to l...
    • Add your answer
  • Q2. Local language skills
    • Add your answer
  • Q3. Presentation based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a smooth process. But the team interview part was not well organized and managers were interrupting and having an unrelated conversations between them.

Customer Success Manager Interview Questions Asked at Other Companies

asked in SPRINKLR
Q1. How do you manage if 2 or 3 or even more tasks spontaneously are ... read more
View answers (2)
asked in SPRINKLR
Q2. Say a customer is trying to misuse the purpose of work but benefi ... read more
View answer (1)
asked in ChatLabs
Q3. Do you have a playbook or plan of action for the Customer Success ... read more
View answer (1)
asked in SPRINKLR
Q4. How do you resolve conflicts with customers
View answer (1)
asked in ChatLabs
Q5. If you are given the choice to hire your reporting manager, how w ... read more
View answer (1)
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Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
Got a question about Microsoft Corporation?
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Customer Success Manager Interview Questions & Answers

Adobe user image

posted on 26 Feb 2022

I appeared for an interview before Feb 2021.

Round 1 - HR 

(3 Questions)

  • Q1. HR filters the candidates based on communication skill and knowledge, with "Tell me something unique about you" or Why Adobe should hire you?, kind of basic questions
  • Ans. I do deep research about the a/c before i face the customer and that has been contributing positively to the end results.
    • Answered by Krishna Darshan
    Add your answer
  • Q2. Describe your every work day
    • Add your answer
  • Q3. Describe a situation when yo were able display your integrity in your project at hand. Customers financial detals can be missused if integrity is quesionable. Customer inadverdantly shared her credit card ...
    • Add your answer

Interview Preparation Tips

Topics to prepare for Adobe Customer Success Manager interview:
  • Customer success
  • Role of Customer sucess
  • Interview questions for Customer
Interview preparation tips for other job seekers - Study about companies past, present and th future forecasts.

Customer Success Manager Interview Questions & Answers

Adobe user image Anonymous

posted on 3 Apr 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your experience of upsell cross sell
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well about the roles of a CSAM

Customer Success Manager Interview Questions & Answers

Adobe user image Anonymous

posted on 7 May 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General information about you amd your profile
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Indepth analysis on work experience and knowledge
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Knowledge check about the company and process
    • Add your answer

Customer Success Manager Interview Questions & Answers

Oracle user image Anonymous

posted on 3 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Round was with the HR
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process was really smooth.

Enjoying my work every single day ..

Software Engineer Interview Questions & Answers

Carelon Global Solutions user image Anonymous

posted on 26 Oct 2020

I applied via Naukri.com and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Explain about data scrapping,computer vision,agile methodologies,change request,testing methods
  • Ans. 

    Data scraping, computer vision, agile methodologies, change request, and testing methods are all important aspects of software engineering.

    • Data scraping involves extracting data from websites or other sources.

    • Computer vision involves using algorithms to interpret and analyze visual data.

    • Agile methodologies are a set of principles for software development that prioritize flexibility and collaboration.

    • Change requests are...

    • Answered by AI
    Add your answer
  • Q2. Explain about project i worked in
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - interviewer was very friendly and i had good experience.2 technical rounds one client round and one HR round

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

Carelon Global Solutions user image Anonymous

posted on 16 May 2021

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Qurstions on work experience, html, css, javascript and react. Js
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when you don't know the answer be truthful and prepare well on your domain.

Software Engineer Interview Questions & Answers

Carelon Global Solutions user image Anonymous

posted on 28 Apr 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Scenerio based SQL and informatica related Questions were asked for ETL developer position
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 technical interview and questions asked from basic to current update on tools

Software Engineer Interview Questions & Answers

Carelon Global Solutions user image Anonymous

posted on 30 Nov 2021

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Java 8 features - Stream API, Functional interface (Predicate, Binary Operators, Function), Permgen V/s Metaspace, Date and Time API
    • Add your answer
  • Q2. Spring boot annotations - @SpringBootApplication, @RestController, @GetMapping, @PostMapping, @Service, @Repository
    • Add your answer
  • Q3. Coding Question 1 - Find sum of squares of numbers in list using stream API.
  • Ans. 

    Find sum of squares of numbers in list using stream API.

    • Use mapToInt() to convert list of integers to IntStream

    • Use map() to square each element of IntStream

    • Use sum() to get the sum of squares

    • Answered by AI
    View 2 more answers
  • Q4. Coding Question 2 - Searching in 2D sorted array row wise and column wise.
  • Ans. 

    Searching in 2D sorted array row wise and column wise.

    • Start from the top right corner or bottom left corner

    • Compare the target with the current element

    • Move left or down if target is smaller or move right or up if target is larger

    • Repeat until target is found or out of bounds

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and also do lots of hands on coding.

Skills evaluated in this interview

More about working at Microsoft Corporation

Microsoft Corporation Interview FAQs

How many rounds are there in Microsoft Corporation Customer Success Manager interview?
Microsoft Corporation interview process usually has 3-4 rounds. The most common rounds in the Microsoft Corporation interview process are Resume Shortlist, Case Study and One-on-one Round.
How to prepare for Microsoft Corporation Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Microsoft Corporation. The most common topics and skills that interviewers at Microsoft Corporation expect are microsoft, Business process, Change Management, Consulting and Presales.
What are the top questions asked in Microsoft Corporation Customer Success Manager interview?

Some of the top questions asked at the Microsoft Corporation Customer Success Manager interview -

  1. In this round, I presented my presentation about a given scenario and I replied...read more
  2. basic account management and service/support and sales questi...read more
  3. Presentation based questi...read more

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Microsoft Corporation Customer Success Manager Interview Process

based on 2 interviews

Interview experience

4
  
Good
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Microsoft Corporation Customer Success Manager Salary
based on 13 salaries
₹10 L/yr - ₹36 L/yr
53% more than the average Customer Success Manager Salary in India
View more details

Microsoft Corporation Customer Success Manager Reviews and Ratings

based on 3 reviews

3.3/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

2.6

Salary

2.6

Job security

3.4

Company culture

2.6

Promotions

3.3

Work satisfaction

Explore 3 Reviews and Ratings
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