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MG Motor Service Manager Interview Questions and Answers

Updated 13 Jul 2023

MG Motor Service Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Face too face ,TECH ,PROCESS ,KPI,
  • Q2. F2F ,TECH .PROCESS ,KPI ,KRA
  • Q3. KRA ,BS6 ,ADAS,TECH,FLOOR,BODY SHOP

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Assignment 

Ola electric technician

Round 2 - Group Discussion 

Team analysis and team leadership

Round 3 - Case Study 

Perfesonal work and software update

Interview Preparation Tips

Interview preparation tips for other job seekers - Team analysis and team leadership and team work then kizon and 5s active
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. All about kia models and features
  • Q2. Questions about service intervals

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company
Good brand
Good for career growth
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is Motors Principal
  • Ans. 

    Motor's principal refers to the basic operating principle of an electric motor.

    • Electric motors work on the principle of electromagnetic induction.

    • They convert electrical energy into mechanical energy.

    • The basic components of a motor include a stator, rotor, and commutator.

    • Examples of motors include AC motors, DC motors, and brushless motors.

  • Answered by AI
  • Q2. What is function of controller
  • Ans. 

    The controller is a device that manages the operation of a system or machine by receiving input and sending output signals.

    • Controls the operation of a system or machine

    • Receives input signals

    • Sends output signals

    • Regulates and coordinates the functions of different components

    • Examples: temperature controller in HVAC system, speed controller in a motor

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you studied
  • Q2. Where are you from
  • Ans. 

    I am from a small town in the Midwest known for its friendly community and beautiful scenery.

    • I grew up in a close-knit community where everyone knows each other.

    • The town is surrounded by lush green forests and rolling hills.

    • Despite its small size, the town has a strong sense of community and pride.

    • I have fond memories of spending summers swimming in the local lake and hiking in the nearby mountains.

  • Answered by AI
  • Q3. What's your family back ground
  • Ans. 

    My family background is diverse and includes a mix of cultures and traditions.

    • My family is multicultural, with members from different countries and backgrounds.

    • We celebrate a variety of holidays and traditions from different cultures.

    • Family gatherings often involve a blend of cuisines and languages.

    • There is a strong emphasis on education and career success in my family.

    • We prioritize communication and support within our

  • Answered by AI
  • Q4. What's your current position
  • Ans. 

    I am currently working as a Customer Service Representative at XYZ Company.

    • Handling customer inquiries and resolving issues

    • Providing product information and assistance

    • Processing orders and returns

    • Maintaining customer satisfaction and retention

  • Answered by AI
  • Q5. Where is your payslips
  • Ans. 

    My payslips are stored electronically in the company's HR system.

    • My payslips are stored electronically in the company's HR system

    • I can access my payslips by logging into the employee portal

    • If needed, I can provide printed copies of my payslips

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical skills innovative thinking and hardworking positive thinking great ability of your professional experience Growthing purpose of maintaining reserveness
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you will handle Esclation cases
  • Ans. 

    I will handle escalation cases by addressing the issue promptly, investigating the root cause, communicating with all parties involved, and finding a satisfactory resolution.

    • Address the issue promptly to prevent further escalation

    • Investigate the root cause of the escalation to understand the underlying issues

    • Communicate effectively with all parties involved to gather information and perspectives

    • Find a satisfactory reso...

  • Answered by AI
  • Q2. What are KPI in previous organisation
Round 2 - Situation Analysis 

(2 Questions)

  • Q1. How to handle PNA
  • Q2. Dealer Profitability along with customer satisfaction
  • Ans. 

    Dealer profitability and customer satisfaction are closely linked and crucial for the success of the business.

    • Dealer profitability can be enhanced by providing training and support to dealers to improve sales and service efficiency.

    • Monitoring key performance indicators such as sales volume, profit margins, and customer retention can help identify areas for improvement.

    • Implementing customer feedback mechanisms and addre...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Discussion on CTC
  • Q2. Documents verification
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about you
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What do you know about automobile
  • Ans. 

    Automobiles are vehicles designed for transportation, typically with four wheels and powered by an internal combustion engine.

    • Automobiles come in various types such as cars, trucks, vans, and SUVs.

    • They are used for personal transportation, commercial purposes, and racing.

    • Automobiles require regular maintenance such as oil changes, tire rotations, and brake inspections.

    • Common automobile brands include Ford, Toyota, Chev

  • Answered by AI
  • Q2. What is fuel combustion ratio both petrol and diesel
  • Ans. 

    The fuel combustion ratio for petrol is approximately 14.7:1, while for diesel it is around 14.5:1.

    • Petrol combustion ratio is typically 14.7 parts air to 1 part fuel

    • Diesel combustion ratio is usually around 14.5 parts air to 1 part fuel

    • The combustion ratio affects the efficiency and performance of the engine

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Brief study about ic engine and automobile
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Compression ratio of diesel engine
  • Ans. 

    Compression ratio of a diesel engine is the ratio of the volume of the combustion chamber when the piston is at the bottom of its stroke to the volume when the piston is at the top of its stroke.

    • Compression ratio is typically higher in diesel engines compared to gasoline engines, ranging from 14:1 to 25:1.

    • Higher compression ratios in diesel engines lead to better fuel efficiency and power output.

    • Compression ratio is an...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Self Introduction
  • Ans. 

    Name, qualification, work experience ,languages known and interests

  • Answered Anonymously
  • Q2. Types of vehicles
  • Ans. 

    There are various types of vehicles including cars, trucks, motorcycles, bicycles, and buses.

    • Cars

    • Trucks

    • Motorcycles

    • Bicycles

    • Buses

  • Answered by AI
  • Q3. About the company
  • Ans. 

    Year of opening, branches through out India, vehicle sales

  • Answered Anonymously
  • Q4. Languages skill
  • Q5. Sales knowledge and talent
Round 2 - Presentation 

(1 Question)

  • Q1. PPT about the company and product
Round 3 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Topics to prepare for Shriram Automall Senior Customer Service Executive interview:
  • Automobile
Interview preparation tips for other job seekers - Very friendly approach from the head of the department. No need to worry. Learn about vehicles and the company.

MG Motor Interview FAQs

How many rounds are there in MG Motor Service Manager interview?
MG Motor interview process usually has 2 rounds. The most common rounds in the MG Motor interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in MG Motor Service Manager interview?

Some of the top questions asked at the MG Motor Service Manager interview -

  1. face too face ,TECH ,PROCESS ,K...read more
  2. KRA ,BS6 ,ADAS,TECH,FLOOR,BODY S...read more
  3. F2F ,TECH .PROCESS ,KPI ,...read more

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MG Motor Service Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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MG Motor Service Manager Salary
based on 10 salaries
₹3 L/yr - ₹7.2 L/yr
32% less than the average Service Manager Salary in India
View more details

MG Motor Service Manager Reviews and Ratings

based on 4 reviews

3.8/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.0

Salary

3.3

Job security

3.3

Company culture

3.0

Promotions

3.0

Work satisfaction

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