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Shriram Automall Senior Customer Service Executive Interview Questions and Answers
Updated
20 Feb 2024
2 interviews found
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Indeed and was interviewed before Feb 2023.
3 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Self Introduction View Answers (1)
- Q2. Types of vehicles View Answers (2)
- Q3. About the company View Answers (1)
- Q4. Languages skill Add Answer
- Q5. Sales knowledge and talent Add Answer
2
Presentation Round (1 Question)
- Q1. PPT about the company and product Add Answer
3
HR Round (1 Question)
- Q1. Self introduction Add Answer
Interview Preparation Tips
Topics to prepare for Shriram Automall Senior Customer Service Executive interview:
- Automobile
I applied via Indeed and was interviewed before Mar 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (4 Questions)
- Q1. Where do you see yourself in 5 years? Add Answer
- Q2. Why are you looking for a change? Add Answer
- Q3. Tell me about yourself. Add Answer
- Q4. What are your strengths and weaknesses? Add Answer
3
Assignment Round
PowerPoint project
Interview Preparation Tips
Interview preparation tips for other job seekers - It may be any kind of job, but we have to love the job ,dream about your career growth then we can answer best in interview.Needed percentage of Politeness+Boldness+Smartwork+Dedication =Success in Career.
Top trending discussions
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Salary Discussions, Hike & Promotions
1w
cleanpav
·
works at
Tata Technologies
Job Offer Dilemma
I’m in a situation and need some guidance.
I have a job offer with:
CTC: 9.4 LPA fixed + 21% variable = 11.4 LPA total.
Location: Chennai (not ideal for me).
Another opportunity is in the pipeline, with a more suitable location, but the expected CTC is around 9.4 LPA, which is significantly lower than the first offer.
To add to the dilemma, the HR of the second company feels that asking for 12 LPA (considering my 9.4 LPA fixed offer) is too high.
How would you approach this decision? Should I prioritize location over salary or vice versa? Are there ways to negotiate better terms with the second company?
Would love to hear your thoughts and experiences!
Got a question about Shriram Automall?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Naukri.com and was interviewed in Jul 2024.
1 Interview Round
1
One-on-one Round (5 Questions)
- Q1. What did you studied Add Answer
- Q2. Where are you from View Answers (1)
- Q3. What's your family back ground View Answers (1)
- Q4. What's your current position View Answers (1)
- Q5. Where is your payslips View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Technical skills innovative thinking and hardworking positive thinking great ability of your professional experience Growthing purpose of maintaining reserveness
tony john
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (3 Questions)
- Q1. Vehicle models of kia View Answers (1)
- Q2. Kia Electric model details Add Answer
- Q3. Kia launching at india in which year View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good experience
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Nov 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. What is your name? where do you live? and asked about family. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This job is a very good opportunity for you. you get to learn a lot from the job and you become hardworking and your skills also improve.
Preethi Boni
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Asked about self and experience Add Answer
- Q2. Self and experience, this job eligible or not Add Answer
- Q3. Family background Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
6-8 weeks
Result
Selected
I was interviewed before May 2022.
1 Interview Round
1
Technical Round (3 Questions)
- Q1. I hope BMW is a good View Answers (1)
- Q2. Bmw car is amazing but value is down in market Add Answer
- Q3. When I see bmw my heart say amazing 😍🤩... Add Answer
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Jan 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
About previous work experience
3
Assignment Round
About Previous work experience
Interview Preparation Tips
Interview preparation tips for other job seekers - Be honest and Frank while answering to questions ,don't say lies.And try to know more about particular organization while giving interview.
Customer Relationship Manager Interview Questions
Suzuki Motorcycle
Nandita Sethi
posted on 4 Sep 2022
I applied via Company Website and was interviewed before Sep 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (6 Questions)
- Q1. Basic questions- tell me about yourself. Add Answer
- Q2. How you will tackle angry customers? View Answers (1)
- Q3. How u will tackle if customer is screaming and his vehicle is not ready? View Answers (1)
- Q4. If customer is getting your calls again and again ,so he started shouting .what you will do? Add Answer
- Q5. How soon you can join? View Answers (1)
- Q6. Why you want to come in automobile sector.? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be polite.be humble you can crack interview easily
Shriram Automall Interview FAQs
How many rounds are there in Shriram Automall Senior Customer Service Executive interview?
Shriram Automall interview process usually has 3 rounds. The most common rounds in the Shriram Automall interview process are HR, Resume Shortlist and Assignment.
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People are getting interviews through
based on 2 Shriram Automall interviews
Job Portal
100%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
14%
less
than the average Senior Customer Service Executive Salary in India
View more details
Shriram Automall Senior Customer Service Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Assistant Manager
135
salaries
|  ₹2.8 L/yr - ₹6.2 L/yr |
|
Executive Accountant
74
salaries
| ₹2 L/yr - ₹4.2 L/yr |
|
Senior Executive
57
salaries
| ₹2.4 L/yr - ₹4.4 L/yr |
|
Senior Product Executive
37
salaries
| ₹2.2 L/yr - ₹4.1 L/yr |
|
Deputy Manager
35
salaries
| ₹4 L/yr - ₹8 L/yr |
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