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Shriram Automall

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Shriram Automall Senior Customer Service Executive Interview Questions and Answers

Updated 20 Feb 2024

Shriram Automall Senior Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Self Introduction
  • Ans. 

    Name, qualification, work experience ,languages known and interests

  • Answered Anonymously
  • Q2. Types of vehicles
  • Ans. 

    There are various types of vehicles including cars, trucks, motorcycles, bicycles, and buses.

    • Cars

    • Trucks

    • Motorcycles

    • Bicycles

    • Buses

  • Answered by AI
  • Q3. About the company
  • Ans. 

    Year of opening, branches through out India, vehicle sales

  • Answered Anonymously
  • Q4. Languages skill
  • Q5. Sales knowledge and talent
Round 2 - Presentation 

(1 Question)

  • Q1. PPT about the company and product
Round 3 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Topics to prepare for Shriram Automall Senior Customer Service Executive interview:
  • Automobile
Interview preparation tips for other job seekers - Very friendly approach from the head of the department. No need to worry. Learn about vehicles and the company.

I applied via Indeed and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
  • Q4. What are your strengths and weaknesses?
Round 3 - Assignment 

PowerPoint project

Interview Preparation Tips

Interview preparation tips for other job seekers - It may be any kind of job, but we have to love the job ,dream about your career growth then we can answer best in interview.Needed percentage of Politeness+Boldness+Smartwork+Dedication =Success in Career.

Senior Customer Service Executive Interview Questions Asked at Other Companies

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asked in Startek
Q2. if customer start abusing you. How will you handle him?
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Q5. What is u r quaficantion? what is you are age ? What is you are c ... read more

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Past work experience, education - PGDM projects, internships etc

Interview Questionnaire 

2 Questions

  • Q1. About yourself, about industry, market share,
  • Q2. About your previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Piaggio future & longest income to all customers knowledge evry bady

Round 2 - Technical 

(4 Questions)

  • Q1. Piaggio auto parts knowledge by all customers
  • Q2. Piaggio auto service technical issues
  • Ans. 

    Piaggio auto service technical issues can vary from mechanical problems to software glitches.

    • Common technical issues include engine malfunctions, electrical problems, and software bugs.

    • Regular maintenance and servicing can help prevent technical issues from occurring.

    • Training technicians on the latest technology and troubleshooting techniques is essential to address technical issues efficiently.

  • Answered by AI
  • Q3. Piaggio auto ride not comfortable
  • Ans. 

    Piaggio auto ride may not be comfortable due to factors like suspension, seat design, road conditions, etc.

    • Comfort of Piaggio auto ride can be affected by suspension system, seat design, and road conditions.

    • Check if the suspension system is properly maintained and adjusted for optimal comfort.

    • Consider upgrading the seat for better cushioning and support.

    • Avoid rough roads or uneven terrains for a smoother ride experienc

  • Answered by AI
  • Q4. Piaggio auto all body parts vebreting
Round 3 - HR 

(3 Questions)

  • Q1. Sales management all staff increase salary
  • Q2. Return to work hard
  • Q3. Benefits to company Piaggio automobile

Interview Preparation Tips

Topics to prepare for Piaggio Sales Executive interview:
  • direct marketing
Interview preparation tips for other job seekers - Salary better knowledge all sales & sarvice staff all Piaggio auto parts benefits & issue that sit
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was basic and simple, you will easily crack through little preparation

Round 2 - HR 

(5 Questions)

  • Q1. Why are you interested in sales?
  • Ans. 

    I am passionate about building relationships, meeting new people, and helping customers find solutions to their needs.

    • Enjoy interacting with people and building relationships

    • Thrilled by the challenge of meeting sales targets

    • Excited to help customers find solutions to their problems

    • Motivated by the opportunity to earn based on performance

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I have a proven track record of exceeding sales targets and building strong relationships with clients.

    • Proven track record of exceeding sales targets

    • Strong relationship-building skills

    • Experience in the industry

    • Ability to adapt to different sales strategies

  • Answered by AI
  • Q3. What is your goal?
  • Ans. 

    My goal is to exceed sales targets, build strong relationships with clients, and continuously improve my sales skills.

    • Exceed sales targets by consistently meeting or exceeding quotas

    • Build strong relationships with clients through effective communication and follow-up

    • Continuously improve sales skills through training, feedback, and self-reflection

  • Answered by AI
  • Q4. Did you have any experience
  • Ans. 

    Yes, I have over 5 years of experience in sales, including managing a team and exceeding sales targets.

    • I have over 5 years of experience in sales

    • Managed a team of sales representatives

    • Consistently exceeded sales targets

    • Implemented successful sales strategies

    • Developed strong relationships with clients

  • Answered by AI
  • Q5. What are your core abilities
  • Ans. 

    My core abilities include strong communication skills, strategic thinking, and a proven track record of exceeding sales targets.

    • Strong communication skills - able to effectively communicate with clients and team members

    • Strategic thinking - able to analyze market trends and develop effective sales strategies

    • Proven track record of exceeding sales targets - consistently meet or exceed sales goals in previous roles

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Aptitude Test 

Communication skills

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Aptitude Test 

I have submitted all the forms.

Round 2 - HR 

(1 Question)

  • Q1. HR documents collected
Round 3 - Group Discussion 

Videos call interview

Round 4 - One-on-one 

(3 Questions)

  • Q1. Video call with different department
  • Q2. Previous experience
  • Q3. Asked with Qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - If you receive an opportunity, it would provide a valuable experience.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Aptitude Test 

It was writing test,after this interact with HR

Round 2 - HR 

(2 Questions)

  • Q1. About previous experiance
  • Q2. Previous job role
  • Ans. 

    I was responsible for managing a team of sales representatives and achieving sales targets.

    • Managed a team of sales representatives

    • Set and achieved sales targets

    • Developed sales strategies

    • Analyzed sales data to identify opportunities for growth

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Video call interview
  • Q2. About technical sidea

Interview Preparation Tips

Interview preparation tips for other job seekers - Working with incheon will be a better experiance
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What about sales?
  • Q2. The exchange of a product or services for money to customers
Round 2 - Aptitude Test 

They checked about character and good for sales

Shriram Automall Interview FAQs

How many rounds are there in Shriram Automall Senior Customer Service Executive interview?
Shriram Automall interview process usually has 3 rounds. The most common rounds in the Shriram Automall interview process are HR, Resume Shortlist and Assignment.
What are the top questions asked in Shriram Automall Senior Customer Service Executive interview?

Some of the top questions asked at the Shriram Automall Senior Customer Service Executive interview -

  1. Types of vehic...read more
  2. Sales knowledge and tal...read more
  3. Languages sk...read more

Tell us how to improve this page.

Shriram Automall Senior Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Shriram Automall Senior Customer Service Executive Salary
based on 6 salaries
₹2.1 L/yr - ₹4.8 L/yr
13% less than the average Senior Customer Service Executive Salary in India
View more details

Shriram Automall Senior Customer Service Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
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₹2.8 L/yr - ₹6 L/yr

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₹2 L/yr - ₹4.2 L/yr

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₹2.4 L/yr - ₹4.4 L/yr

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₹2.5 L/yr - ₹4.1 L/yr

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