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Shriram Automall

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3.8

based on 480 Reviews

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Shriram Automall Customer Manager Interview Questions and Answers

Updated 7 Mar 2024

Shriram Automall Customer Manager Interview Experiences

1 interview found

Customer Manager Interview Questions & Answers

user image Anonymous

posted on 7 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Work experiences sale's ko leker question
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Service Manager Interview Questions & Answers

Yamaha Motor user image Anonymous

posted on 21 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you studied
    • Add your answer
  • Q2. Where are you from
  • Ans. 

    I am from a small town in the Midwest known for its friendly community and beautiful scenery.

    • I grew up in a close-knit community where everyone knows each other.

    • The town is surrounded by lush green forests and rolling hills.

    • Despite its small size, the town has a strong sense of community and pride.

    • I have fond memories of spending summers swimming in the local lake and hiking in the nearby mountains.

    • Answered by AI
    Add your answer
  • Q3. What's your family back ground
  • Ans. 

    My family background is diverse and includes a mix of cultures and traditions.

    • My family is multicultural, with members from different countries and backgrounds.

    • We celebrate a variety of holidays and traditions from different cultures.

    • Family gatherings often involve a blend of cuisines and languages.

    • There is a strong emphasis on education and career success in my family.

    • We prioritize communication and support within our

    • Answered by AI
    Add your answer
  • Q4. What's your current position
  • Ans. 

    I am currently working as a Customer Service Representative at XYZ Company.

    • Handling customer inquiries and resolving issues

    • Providing product information and assistance

    • Processing orders and returns

    • Maintaining customer satisfaction and retention

    • Answered by AI
    Add your answer
  • Q5. Where is your payslips
  • Ans. 

    My payslips are stored electronically in the company's HR system.

    • My payslips are stored electronically in the company's HR system

    • I can access my payslips by logging into the employee portal

    • If needed, I can provide printed copies of my payslips

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical skills innovative thinking and hardworking positive thinking great ability of your professional experience Growthing purpose of maintaining reserveness

Customer Relationship Manager Interview Questions & Answers

Incheon Motors user image Anonymous

posted on 28 Dec 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

4 level of interview attended

Round 2 - HR 

(2 Questions)

  • Q1. Why Leaving previous job?
    • Add your answer
  • Q2. Trying for better package and for travel comfortable
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best opportunity for job seekers

Customer Care Executive Interview Questions & Answers

Incheon Motors user image tony john

posted on 20 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Vehicle models of kia
  • Ans. 

    Kia offers a wide range of vehicle models including sedans, SUVs, and electric vehicles.

    • Sedans: Forte, Optima

    • SUVs: Sportage, Sorento, Telluride

    • Electric Vehicles: Niro EV, Soul EV

    • Answered by AI
    Add your answer
  • Q2. Kia Electric model details
    • Add your answer
  • Q3. Kia launching at india in which year
  • Ans. 

    Kia launched in India in the year 2019.

    • Kia Motors officially entered the Indian market in 2019.

    • The first Kia model to be launched in India was the Seltos.

    • Kia has since expanded its lineup in India with models like the Carnival and Sonet.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience

Customer Care Executive Interview Questions & Answers

Prem Motors user image Anonymous

posted on 18 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What is your name? where do you live? and asked about family.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This job is a very good opportunity for you. you get to learn a lot from the job and you become hardworking and your skills also improve.

Customer Relationship Manager Interview Questions & Answers

Ather Energy user image Preethi Boni

posted on 17 Sep 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Asked about self and experience
    • Add your answer
  • Q2. Self and experience, this job eligible or not
    • Add your answer
  • Q3. Family background
    • Add your answer

Customer Care Executive Interview Questions & Answers

BMW user image Anonymous

posted on 3 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed before May 2022.

Round 1 - Technical 

(3 Questions)

  • Q1. I hope BMW is a good
  • Ans. Thare are caring and marketing exilent in BMW company
    • Answered Anonymously
    Add your answer
  • Q2. Bmw car is amazing but value is down in market
    • Add your answer
  • Q3. When I see bmw my heart say amazing 😍🤩...
    • Add your answer

Customer Care Executive Interview Questions & Answers

Varun Motors user image Anonymous

posted on 7 Jan 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About previous work experience

Round 3 - Assignment 

About Previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and Frank while answering to questions ,don't say lies.And try to know more about particular organization while giving interview.

Customer Relation Executive Interview Questions & Answers

Lanson Toyota user image Anonymous

posted on 4 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How you handle customers in a different angle?
  • Ans. 

    I handle customers in a different angle by understanding their needs and providing personalized solutions.

    • I actively listen to customers to understand their concerns and requirements.

    • I empathize with customers and show genuine care and concern.

    • I adapt my communication style to suit each customer's preferences.

    • I offer personalized solutions based on the customer's specific needs.

    • I proactively anticipate and address pote...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Proper dress code and perfect grooming can shortlist a candidate and this what a important key to clear a round of interview.

Customer Relationship Manager Interview Questions & Answers

Suzuki Motorcycle user image Nandita Sethi

posted on 4 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Basic questions- tell me about yourself.
    • Add your answer
  • Q2. How you will tackle angry customers?
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints

    • Empathize with their situation

    • Offer a solution to their problem

    • Apologize for any inconvenience caused

    • Remain calm and professional

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer
  • Q3. How u will tackle if customer is screaming and his vehicle is not ready?
  • Ans. 

    I will remain calm and empathetic, apologize for the inconvenience, and offer a solution.

    • Listen actively to the customer's concerns and acknowledge their frustration.

    • Apologize for the inconvenience caused and assure them that their vehicle will be ready as soon as possible.

    • Offer a solution such as a loaner car or a discount on the service.

    • Follow up with the customer to ensure their satisfaction and address any further ...

    • Answered by AI
    Add your answer
  • Q4. If customer is getting your calls again and again ,so he started shouting .what you will do?
    • Add your answer
  • Q5. How soon you can join?
  • Ans. 

    I can join within 2 weeks.

    • I am currently serving a notice period of 2 weeks.

    • I have completed all my pending projects and can start immediately.

    • I am flexible with the joining date and can adjust as per the company's requirement.

    • Answered by AI
    Add your answer
  • Q6. Why you want to come in automobile sector.?
  • Ans. 

    I am passionate about the automobile industry and its impact on people's lives.

    • Fascinated by the advancements in automotive technology

    • Enjoy working with people and helping them find the right vehicle

    • Thrilled by the fast-paced and dynamic nature of the industry

    • Believe in the importance of building strong customer relationships

    • Excited about contributing to the growth and success of automobile companies

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite.be humble you can crack interview easily
More about working at Shriram Automall

Shriram Automall Interview FAQs

How many rounds are there in Shriram Automall Customer Manager interview?
Shriram Automall interview process usually has 1 rounds. The most common rounds in the Shriram Automall interview process are One-on-one Round.

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