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Ather Energy
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I applied via LinkedIn and was interviewed before Oct 2023. There were 3 interview rounds.
I will handle escalation cases by addressing the issue promptly, investigating the root cause, communicating with all parties involved, and finding a satisfactory resolution.
Address the issue promptly to prevent further escalation
Investigate the root cause of the escalation to understand the underlying issues
Communicate effectively with all parties involved to gather information and perspectives
Find a satisfactory reso...
Dealer profitability and customer satisfaction are closely linked and crucial for the success of the business.
Dealer profitability can be enhanced by providing training and support to dealers to improve sales and service efficiency.
Monitoring key performance indicators such as sales volume, profit margins, and customer retention can help identify areas for improvement.
Implementing customer feedback mechanisms and addre...
Top trending discussions
I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.
Case study and situation give and decide the solution
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
I use diagnostic tools to check smoke, electronic, and vibration/noise issues in vehicles.
Use diagnostic tools such as OBD scanners to check for electronic issues
Inspect exhaust system and emissions components for smoke issues
Check engine mounts and suspension components for vibration/noise issues
Perform road tests to identify any abnormal noises or vibrations
Consult service manuals and technical bulletins for common i
I will address warranty rejections by thoroughly investigating the issue, communicating clearly with the customer, and finding a satisfactory resolution.
Investigate the reason for warranty rejection to understand the root cause
Communicate with the customer to explain the situation and potential solutions
Work with the warranty department to find a resolution that satisfies both the customer and company
Provide exceptiona...
Engine oil in vehicles can be seen in various colors, each indicating different properties and conditions.
Engine oil can be black or dark brown, which is the normal color indicating it is doing its job of lubricating the engine.
Engine oil can also be amber or light brown, which may indicate the oil is clean and in good condition.
Milky white engine oil may indicate the presence of coolant or water in the oil, possibly d...
The colors seen at the tip of a spark plug can indicate the engine's condition and performance.
Normal operating temperature: light tan or gray color
Rich fuel mixture: black, sooty appearance
Lean fuel mixture: white, blistered appearance
Oil fouled: wet, oily appearance
Detonation or pre-ignition: melted or eroded appearance
I shortlist a service workshop based on reputation, proximity, services offered, and customer reviews.
Check the reputation of the workshop through online reviews and recommendations
Consider the proximity of the workshop to your location for convenience
Evaluate the services offered by the workshop to ensure they meet your vehicle's needs
Read customer reviews to gauge the quality of service provided by the workshop
Implement remote diagnostics, predictive maintenance, and automated scheduling to save costs in service operations with digitization.
Utilize remote diagnostics to troubleshoot issues without the need for on-site visits
Implement predictive maintenance to schedule maintenance tasks before equipment failure occurs
Automate scheduling of service appointments to optimize technician routes and reduce travel time
Invest in IoT ...
A customer is someone who purchases goods or services from a business in exchange for payment.
Someone who buys products or services
Someone who pays for the goods or services
Can be an individual or a business
Needs to be satisfied to ensure repeat business
I applied via Campus Placement and was interviewed in Dec 2023. There were 2 interview rounds.
It was general technical test from mechanical which was lower than gate question.
Topic name: Should Rich pay more taxes than the poor
Game based assessment
posted on 17 Feb 2024
I was interviewed before Feb 2023.
posted on 18 Feb 2025
I was interviewed in Jan 2025.
Two Stroke is a type of internal combustion engine where the combustion process occurs in two strokes of the piston.
Two Stroke engines have a simpler design compared to Four Stroke engines.
They require a mixture of fuel and oil for lubrication.
Examples of Two Stroke engines include those used in motorcycles, chainsaws, and outboard motors.
Current is the flow of electric charge, while voltage is the force that drives the current.
Current is measured in Amperes (A), while voltage is measured in Volts (V)
Current is the rate of flow of electric charge, while voltage is the potential difference that drives the current
In a circuit, current is the flow of electrons from negative to positive terminal, while voltage is the potential difference between the two ter...
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
based on 1 interview
Interview experience
based on 4 reviews
Rating in categories
Associate Manager
122
salaries
| ₹0 L/yr - ₹0 L/yr |
Manager
64
salaries
| ₹0 L/yr - ₹0 L/yr |
Program Manager
63
salaries
| ₹0 L/yr - ₹0 L/yr |
Area Sales Manager
62
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Manager
62
salaries
| ₹0 L/yr - ₹0 L/yr |
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