Force Motors Territory Service Manager Interview Questions and Answers

Q1. What is preload in cwp
Ans. 
Preload in CWP refers to the initial tension applied to a bearing before it is installed.
• Preload helps to reduce internal clearance in the bearing, resulting in improved rigidity and accuracy.

• It is commonly used in high precision applications such as machine tools and automotive components.

• Preload can be achieved through various methods such as using spring washers, adjusting nut torque, or using spacers.

• Proper preload...read more
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Q2. What are current industries failure in CV
Ans. 
Current industries are failing in CV due to lack of innovation, outdated technology, and poor customer service.
• Lack of innovation in products and services

• Reliance on outdated technology and processes

• Poor customer service leading to customer dissatisfaction

• Failure to adapt to changing market trends and consumer preferences
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Q3. What is a drive train
Ans. 
The drive train is a system in a vehicle that connects the engine to the wheels, allowing power to be transferred and the vehicle to move.
• The drive train includes components such as the transmission, driveshaft, differential, and axles.

• It is responsible for transmitting power from the engine to the wheels to propel the vehicle forward.

• Different types of drive trains include front-wheel drive, rear-wheel drive, all-whee...read more
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Q4. What is necessity of turbocharger
Ans. 
Turbochargers are necessary to increase engine power and efficiency by compressing air intake for better combustion.
• Turbochargers increase engine power by compressing air intake before it enters the engine cylinders

• This compressed air allows for more fuel to be burned, resulting in increased power output

• Turbochargers also improve fuel efficiency by maximizing the amount of power generated from the fuel used
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Q5. What is the current market share
Ans. 
The current market share is 25% in our territory.
• Our current market share in the territory is 25%

• We have seen a steady increase in market share over the past year

• Competitor X holds 30% market share in the same territory
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Q1. Basic day to day work and business growth questions
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Q1. Why you want to join
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Q2. Exception , hobbies, situation questions
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Q1. 1. Vehicle service interval. 2. Business parameter.
Ans. 
Vehicle service interval and business parameters are key factors to consider for effective territory service management.
• Vehicle service interval refers to the recommended frequency at which a vehicle should undergo maintenance or servicing.

• Business parameters include factors such as sales targets, budget allocation, customer satisfaction metrics, and territory coverage.

• Effective management of vehicle service intervals ...read more
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Q1. 1.Laction Discussion.
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Just basic test aptitude and basic automobile knowledge

Q1. Based on your work profile strictly based on resume not outside
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Q2. Difference between scr and egr
Ans. 
SCR (Selective Catalytic Reduction) is a technology used in diesel engines to reduce nitrogen oxide emissions, while EGR (Exhaust Gas Recirculation) is a method to reduce emissions by recirculating exhaust gases back into the engine.
• SCR uses a urea-based solution to convert NOx emissions into nitrogen and water vapor

• EGR reduces emissions by recirculating a portion of exhaust gases back into the engine's combustion cham...read more
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Q3. How retention is monitored
Ans. 
Retention is monitored through various metrics such as customer satisfaction surveys, repeat business rates, and customer complaints.
• Customer satisfaction surveys are conducted regularly to gauge how satisfied customers are with the service provided.

• Repeat business rates track how many customers return to use the service again, indicating their level of satisfaction.

• Customer complaints are monitored and addressed promp...read more
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Q4. What do I do when you enter the workshop
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Q1. A bit of finance was there ebitda
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Q2. How to calculate ebitda
Ans. 
EBITDA can be calculated by adding together a company's earnings before interest, taxes, depreciation, and amortization.
• Calculate a company's net income

• Add back interest, taxes, depreciation, and amortization to the net income

• The formula for EBITDA is: EBITDA = Net Income + Interest + Taxes + Depreciation + Amortization

• Example: Net Income = $100, Interest = $20, Taxes = $30, Depreciation = $10, Amortization = $5. EBITD
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Q1. Working of petrol engine
Ans. 
A petrol engine works by mixing air and fuel in a combustion chamber, igniting the mixture with a spark plug, and converting the energy released into mechanical power.
• Air and fuel are mixed in the carburetor or fuel injection system

• The mixture is compressed in the cylinder

• The spark plug ignites the mixture, causing an explosion

• The explosion pushes the piston down, turning the crankshaft

• The crankshaft converts the linea...read more
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Q2. Working of EV vehicle
Ans. 
EV vehicles are powered by electric motors and use rechargeable batteries instead of gasoline.
• EV vehicles use electric motors to drive the wheels, rather than an internal combustion engine.

• They are powered by rechargeable batteries, which store electricity to power the vehicle.

• EV vehicles produce zero tailpipe emissions, making them environmentally friendly.

• Charging infrastructure is essential for EV vehicles to rechar...read more
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How to increase vehicle inflow , improve CSI NPS