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Merchserve Global Interview Questions and Answers

Updated 27 May 2024

Merchserve Global Interview Experiences

Popular Designations

5 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Basic interview , what skills doyou have,
Round 3 - Aptitude Test 

(1 Question)

  • Q1. Basically they check your grammar
Round 4 - HR 

(1 Question)

  • Q1. Same as in first round

Operations Executive Interview Questions asked at other Companies

Q1. What is the electric current? How is works ?
View answer (29)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, Previous work Experience, what do you know about this company and what skills do you have.
Round 3 - Aptitude Test 

(2 Questions)

  • Q1. You have to write 200 words onthe given subject.
  • Q2. Basically they check your grammar..

Data Operations Executive Interview Questions asked at other Companies

Q1. How do we calculate the weight in transportation industry?
View answer (1)
Merchserve Global Interview Questions and Answers for Freshers
illustration image
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Write a paragraph about the given topic
Reasoning
Computer basic questions

Round 3 - Technical 

(1 Question)

  • Q1. Folder creation Checking the shortcut keys knowledge Asking about excel Asking about online purchasing through example or ticket booking
Round 4 - HR 

(1 Question)

  • Q1. Checking mind presence Salary negotiation Why should we hire

Interview Preparation Tips

Topics to prepare for Merchserve Global Customer Support Executive interview:
  • Excel
  • Computer Operating
  • Computer Skills
Interview preparation tips for other job seekers - Follow to learn and grab the opportunity.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Paragraph writing
Round 3 - Technical 

(1 Question)

  • Q1. Excel related questions Filtering, addition, Subtraction How to book a flight ticket. Communication skills

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Merchserve Global interview questions for popular designations

 Customer Support Executive

 (2)

 Data Operations Executive

 (1)

 Senior Executive

 (1)

 Operations Executive

 (1)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. What you do not know
Round 2 - One-on-one 

(1 Question)

  • Q1. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - No Tips

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (56)

Interview questions from similar companies

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About online shopping

Interview Preparation Tips

Interview preparation tips for other job seekers - They check whether you are fluent in english and hindi
Versant test

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduce Yourself?
  • Ans. As You Know, My Name is this(your name). I live In (Your City). I have Graudated in (Your Sbuject) with your passing year. I have 4 members in my family.
  • Answered Anonymously
  • Q2. Yesterday Routine. Halfday Routine.
  • Q3. My Favourite Pet or and other topic for 2-3 mints to check your communication skill.
  • Q4. About your hobby and your city.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confindent.
Be Positive.
Be Fluent.
Take seconds to answer your question not much more time.

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Difference between empathy and sympathy
  • Q2. What is inbound and outbound calls
  • Ans. 

    Inbound calls are received by the company, while outbound calls are made by the company.

    • Inbound calls are from customers or clients to the company.

    • Outbound calls are from the company to customers or clients.

    • Inbound calls are usually related to customer support or sales.

    • Outbound calls are usually related to sales or marketing.

    • Examples of inbound calls include customer inquiries, complaints, and support requests.

    • Examples...

  • Answered by AI
  • Q3. Speak on a topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever you say.

I applied via LinkedIn and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

English Test

Round 2 - HR 

(1 Question)

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's Easy to finish the test and get along with the hr where you are asked questions on your work-life balance

I applied via Approached by Company and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. About self introduction About my studies
  • Q2. About job profile About my last birthday
  • Q3. About my location and some other related questions
  • Q4. Asked about how I managed my job

Interview Preparation Tips

Topics to prepare for Flipkart Customer Support Executive interview:
  • Job profile
Interview preparation tips for other job seekers - Everything is quite good
The process is good and helpful
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Merchserve Global Interview FAQs

How many rounds are there in Merchserve Global interview?
Merchserve Global interview process usually has 3-4 rounds. The most common rounds in the Merchserve Global interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for Merchserve Global interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Merchserve Global. The most common topics and skills that interviewers at Merchserve Global expect are Back Office Operations, Customer Service, Accounting, Ap and US Shift.
What are the top questions asked in Merchserve Global interview?

Some of the top questions asked at the Merchserve Global interview -

  1. Folder creation Checking the shortcut keys knowledge Asking about excel Asking ...read more
  2. Excel related questions Filtering, addition, Subtraction How to book a flight t...read more
  3. You have to write 200 words onthe given subje...read more
How long is the Merchserve Global interview process?

The duration of Merchserve Global interview process can vary, but typically it takes about less than 2 weeks to complete.

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Merchserve Global Interview Process

based on 7 interviews

Interview experience

3.6
  
Good
View more

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Merchserve Global Reviews and Ratings

based on 44 reviews

4.1/5

Rating in categories

4.0

Skill development

4.1

Work-life balance

3.9

Salary

3.9

Job security

4.4

Company culture

3.9

Promotions

4.2

Work satisfaction

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