Mashreq Global Services Operations Associate Interview Questions and Answers

Q1. Datacenter related question
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Q2. Storage related questions
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Q1. ITIL process related questions
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Q2. Past experience related questions
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Q1. Why you choose NSE
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I chose NSE because of its strong reputation in the industry and its commitment to innovation and growth.
• NSE has a proven track record of success in the industry.

• I was impressed by NSE's focus on innovation and continuous improvement.

• NSE's commitment to growth and development aligns with my career goals.

• I believe that NSE offers a supportive and dynamic work environment.
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Q2. Past experience question
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1minute group discussion

Different topics with good knowledge

Q1. What is bpo and explain
Ans. 
BPO stands for Business Process Outsourcing, which involves contracting a third-party provider to perform specific business tasks or operations.
• BPO companies handle tasks such as customer service, technical support, data entry, and back-office operations for other organizations.

• Outsourcing these processes allows companies to focus on their core competencies and reduce costs.

• Popular BPO destinations include India, the P...read more
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Q2. How many languages do u know?
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I am fluent in 3 languages: English, Spanish, and French.
• English

• Spanish

• French
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Q1. About yourself and past experiences
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Q1. About yourself and past experience and details of job role
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Mcq based questions on current affairs

Q1. Yourself and past experience
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Q1. Self information
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Q2. Overall experience
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I have over 10 years of experience in operations management, including leading teams, optimizing processes, and driving efficiency.
• Led cross-functional teams to successfully implement process improvements resulting in cost savings of 20%

• Implemented new technology systems to streamline operations and improve productivity

• Developed and implemented KPIs to track performance and drive continuous improvement

• Managed budgets a...read more
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Q1. Explain about challenging situation and how you dealt with that?
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Q1. What is sbi card
Ans. 
SBI Card is a credit card issued by State Bank of India, one of the largest public sector banks in India.
• SBI Card is a credit card offered by State Bank of India

• It provides various benefits and rewards to cardholders

• SBI Card is widely accepted at merchants and online stores

• Cardholders can earn reward points on their purchases
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Q1. My Self & Experience
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Q2. Detail explanation about BSE UCC process
Ans. 
BSE UCC process is a procedure for registering and monitoring stock brokers in India.
• BSE UCC process stands for Bombay Stock Exchange Unique Client Code process.

• It involves registering clients with unique identification codes to track their transactions.

• The process helps in monitoring and regulating stock broker activities to ensure compliance with regulations.

• It is an important step in ensuring transparency and accoun...read more
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Q1. Question about my existing roles and KRA
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