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I am a dedicated and experienced BPO Associate with a strong background in customer service and problem-solving.
Experienced in handling customer inquiries and resolving issues
Proficient in using CRM software and other customer service tools
Excellent communication and interpersonal skills
Ability to work under pressure and meet targets
Strong problem-solving and decision-making abilities
BPO stands for Business Process Outsourcing. There are two types of BPO - Back Office Outsourcing and Front Office Outsourcing.
BPO involves contracting out specific business processes to a third-party service provider
Back Office Outsourcing includes tasks like data entry, accounting, HR, and payroll processing
Front Office Outsourcing includes customer-facing tasks like customer service, technical support, and sales
Exam...
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I was interviewed in Jul 2024.
Normal aptitude general quotient test was there
Completed assignment in next 2 days of the aptitude
I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.
I was interviewed before Mar 2024.
My favorite place is a secluded beach with crystal clear waters and white sandy shores.
Secluded beach
Crystal clear waters
White sandy shores
Customer care involves providing assistance and support to customers before, during, and after a purchase.
Customer care focuses on meeting the needs and expectations of customers
It involves listening to customer concerns and resolving issues in a timely manner
Building relationships with customers to ensure satisfaction and loyalty
Providing product information, assistance, and guidance to customers
Handling customer inqu...
BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
Working in BPO provides opportunities for career growth and advancement, a...
What type of weather you like
It was simple nd easy basic logic reasoning questions
They did provide time to prepare and then
I applied via Walk-in and was interviewed in Jun 2024. There were 4 interview rounds.
Its all about the grammar
Its all about the voice assignment
posted on 21 Oct 2023
I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.
Balance sheet is a financial statement that shows a company's assets, liabilities, and shareholders' equity at a specific point in time.
It provides a snapshot of a company's financial position.
Assets are what the company owns, liabilities are what it owes, and shareholders' equity is the difference between the two.
The balance sheet equation is: Assets = Liabilities + Shareholders' Equity.
It helps investors and analysts...
Know Your Customer
KYC stands for Know Your Customer
It is a process used by financial institutions to verify the identity of their clients
KYC helps in preventing money laundering, fraud, and terrorist financing
Examples of KYC documents include passport, driver's license, and utility bills
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.
Senior Associate
77
salaries
| ₹1.9 L/yr - ₹5.7 L/yr |
Associate
62
salaries
| ₹1.5 L/yr - ₹4.3 L/yr |
Customer Service Associate
57
salaries
| ₹1.2 L/yr - ₹3 L/yr |
Customer Service Executive
43
salaries
| ₹1.2 L/yr - ₹3.5 L/yr |
Executive Accountant
40
salaries
| ₹2 L/yr - ₹4.9 L/yr |
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Wipro
Infosys
HCLTech