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M.L.R.MOTORS Senior Service Manager Interview Questions and Answers
M.L.R.MOTORS Senior Service Manager Interview Experiences
1 interview found
lakshmi narayana
Selected
I applied via Approached by Company and was interviewed in Sep 2023. There was 1 interview round.
(1 Question)
- Q1. Electrical vehicle technology
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Selected
I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Tell Me About yourself
- Ans.
Experienced Senior Service Manager with a strong background in customer service and team leadership.
Over 10 years of experience in managing service teams and ensuring customer satisfaction.
Proven track record of implementing process improvements to enhance service delivery.
Skilled in building and maintaining strong relationships with clients and stakeholders.
Successfully led a team of service technicians to achieve a 2...
- Q2. Explain a situation you handled on Conflict Management
- Ans.
Handled conflict between team members regarding project responsibilities
Assigned clear roles and responsibilities to each team member
Facilitated open communication and encouraged active listening
Mediated discussions to find a mutually agreeable solution
Implemented a conflict resolution plan to prevent future conflicts
Provided ongoing support and guidance to team members
- Q3. Gave them a situation I faced and how I mitigated the issue
- Q4. How soon can i Join
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I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.
Discussed last project
(1 Question)
- Q1. Leaving reason, Preference of WHM or Office, last Annual rating
Interview Preparation Tips
I was interviewed in Mar 2017.
Interview Questionnaire
2 Questions
- Q1. Salary nd location
- Q2. Analytical nd work experience
Interview Preparation Tips
Experience: Asked about my wiling Ness to travel shift nd work experience
Tips: Clear nd concise
Round: HR Interview
Experience: Salary nd location
Tips: Say yes
Round: Technical Interview
Experience: Just walk truly the work done
Round: Guesstimate Interview
Experience: Client round
Tips: Goals nd ambitions
I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About agile practice
- Q2. About experience
Interview Preparation Tips
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. It’s very simple and straight . Would like to understand company growth and are looking into some automation with to utilise cross train employees
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Customer Service Manager Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 21 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Pronounciation of different words, twisters.
- Q2. Why you want to join BPS
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Interview Questionnaire
1 Question
- Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills
Interview Preparation Tips
Experience: No Comments Shortlisted properly
Round: Test
Experience: Project Management - went well
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Nothing critical. Just your experience and projects handled
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What was the problem you have solved for business
- Q2. What is the Methodology you have used to solve the business problem
- Ans.
I have used a combination of Agile and Lean Six Sigma methodologies to solve the business problem.
Started with defining the problem statement and identifying the root cause
Used Lean Six Sigma tools like process mapping, fishbone diagram, and statistical analysis to identify areas of improvement
Implemented changes using Agile methodology with iterative sprints and continuous feedback
Monitored progress using metrics and ...
Interview Preparation Tips
- Six Sigma Black Belt
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M.L.R.MOTORS Senior Service Manager Interview Process
based on 1 interview
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