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Lodha Group Customer Service Manager Interview Questions and Answers

Updated 22 Feb 2023

Lodha Group Customer Service Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Email Drafting, Knowledge about Real Estate Regulations
  • Q2. Previous Experience and Customer service skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, persistent, focused and answer precisely, also you may ask a few counter questions

Customer Service Manager Jobs at Lodha Group

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. General knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Grooming must needed
Confidence
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How to sell this pen to me
  • Ans. 

    This pen is not just a writing tool, but a stylish accessory that will make you stand out.

    • Highlight the sleek design and premium quality of the pen

    • Emphasize the smooth writing experience it provides

    • Mention any special features like a comfortable grip or refillable ink

    • Offer a special discount or promotion to entice the customer

  • Answered by AI
  • Q2. What is the difference in this pen
  • Ans. 

    The difference in this pen is the color and design.

    • Different colors available

    • Different designs or patterns

    • Different types of ink (gel, ballpoint, etc.)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Sell me this pen
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction abt us
  • Q2. Job experience and salary
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why to join real estate
Round 2 - One-on-one 

(2 Questions)

  • Q1. About previous experience
  • Q2. Depth of real estate
  • Ans. 

    Depth of real estate refers to the level of detail and complexity involved in real estate transactions and management.

    • Depth of real estate can refer to the intricacies of property laws and regulations that must be navigated in transactions.

    • It can also refer to the level of analysis and research required to make informed decisions about real estate investments.

    • Understanding market trends, property values, and financial ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ANAROCK Property Consultants Customer Relationship Manager interview:
  • Why real estate
  • Previous experience
  • Comfortable of field
Interview preparation tips for other job seekers - Confident,good communication skills,market knowledge,basic real estate knowledge,ready and passionate for sales
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Listen to the recording and answer the questions
  • Q2. Why customer services
  • Ans. 

    Customer service is essential for building strong relationships with customers and ensuring their satisfaction.

    • Customer service helps to build trust and loyalty with customers

    • It allows for effective problem-solving and conflict resolution

    • Good customer service can lead to repeat business and positive word-of-mouth referrals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Smooth interview

I applied via Recruitment Consultant and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Normal qualifications and experience questions at client site.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and should have a good communication skills with pleasing personality
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About my self and studies
  • Q2. My previous work and salary

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why should we choose you?
  • Q2. Where you see yourself if you will be selected in CBRE?
  • Q3. What change you bring if we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not take Panik whether you are working on a third party payrole, only speak honestly and tell about you daily basis SOP, definitely employer will consider about you.

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. HR- Site head- On Site President rounds Introduction; personal questions and many more..Easy to crack
  • Q2. All about experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. Groom well for the interview.

Lodha Group Interview FAQs

How many rounds are there in Lodha Group Customer Service Manager interview?
Lodha Group interview process usually has 2 rounds. The most common rounds in the Lodha Group interview process are One-on-one Round and Resume Shortlist.
How to prepare for Lodha Group Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Lodha Group. The most common topics and skills that interviewers at Lodha Group expect are BPO, Client Relationship Management, Customer Care, Customer Relationship and Customer Retention.

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Lodha Group Customer Service Manager Salary
based on 5 salaries
₹3.5 L/yr - ₹11.3 L/yr
25% more than the average Customer Service Manager Salary in India
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