Lodha Group Deputy General Manager Interview Questions and Answers

Technical and management strategies

Q1. Basic questions like why you left from previous org. And why you are not working anywhere last 10 months etc.
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Interview with ceo of the co.

Q1. Precast Concrete
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Q2. Composite Structure
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Q1. Responsibilities in earlier Organisation
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Q2. Current CTC & Expected CTC
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Basic test, not a tough one

Excel assignment with 5 tests

Q1. Experience and about your profile
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Q2. So many questions
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Q1. What are customer issues related to monsoon and how did you handle them ?
Ans. 
Customer issues during monsoon were related to delayed deliveries and water damage. I handled them by ensuring timely communication and offering compensation.
• Delayed deliveries due to heavy rain and flooding

• Water damage to products during transit

• Ensured timely communication with customers regarding delays

• Offered compensation for damaged products

• Implemented measures to prevent water damage during transit
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Q2. What do you use to do when you are in between of customer and organisations preference. How would you takle such situations
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Q3. What component of budget is expenses most during handover and after handover
Ans. 
The expenses that are most significant during and after handover are typically related to staffing and training.
• Staffing costs, such as hiring and training new employees, can be a significant expense during handover.

• Training costs for existing employees to learn new systems or processes can also be a significant expense.

• Other expenses may include equipment or technology upgrades, legal fees, and consulting fees.

• After h...read more
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Q4. What are customer experience practice adopted by you at site
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Q5. What are your grey areas
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Q6. What parameters who you to get feedback from customers
Ans. 
We use various methods to gather feedback from customers.
• We conduct surveys through email, phone, and in-person interactions.

• We monitor social media platforms and online reviews.

• We analyze customer complaints and suggestions.

• We track sales data and customer retention rates.

• We encourage customers to provide feedback through comment cards and online forms.
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Q7. How would you ensure customer concern are recorded and implemented in upcoming projects
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Q1. Self description and technical interview
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