Lindstrom Services Interview Questions and Answers

Q1. Why are you changing your previous job.
Ans. 
Seeking new challenges and growth opportunities in a more dynamic environment.
• Desire for career advancement

• Seeking new challenges

• Looking for a more dynamic work environment

• Opportunity for professional growth

• Change in industry focus
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Q2. What do you know about lindstrom?
Ans. 
Lindstrom is a global leader in providing high-quality textiles and workwear solutions for various industries.
• Lindstrom offers a wide range of workwear and textile services for industries such as healthcare, manufacturing, and hospitality.

• They focus on providing sustainable and environmentally friendly solutions for their customers.

• Lindstrom has a strong global presence with operations in multiple countries including F
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Q3. How will you convince a client?
Ans. 
I will convince a client by understanding their needs, building rapport, showcasing the benefits of our product/service, and addressing any concerns.
• Listen actively to understand the client's needs and pain points

• Build rapport and trust by demonstrating expertise and professionalism

• Highlight the unique selling points and benefits of our product/service

• Address any objections or concerns the client may have

• Provide case s...read more
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Q1. 1. Tell me about yourself 2. Describe your experiences. 3. Do you have any experience in selling service
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Q1. What is the difference between feature selling and value added selling
Ans. 
Feature selling focuses on the product's features while value added selling focuses on the benefits and added value to the customer.
• Feature selling emphasizes the product's attributes and specifications

• Value added selling highlights the benefits and added value to the customer

• Feature selling is more product-centric while value added selling is more customer-centric

• Value added selling can lead to higher customer satisfa...read more
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Q2. How would you sell premium service to customer
Ans. 
To sell premium service to a customer, I would focus on the added value and benefits they would receive.
• Highlight the unique features and benefits of the premium service

• Explain how the premium service can solve the customer's pain points

• Offer a trial or demo of the premium service to showcase its value

• Provide social proof or testimonials from satisfied customers

• Create a sense of urgency by offering limited-time promoti
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Q3. How do you deal with customer complaints
Ans. 
I listen to their concerns, empathize, apologize, and offer a solution.
• Listen actively to understand the issue

• Empathize with the customer's frustration

• Apologize for the inconvenience caused

• Offer a solution to resolve the issue

• Follow up to ensure customer satisfaction
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Aptitude, personality test and logical ability test

Q1. Why you want to join Lindstrom?
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Q2. Case study of a cake shop. If you are a manager and a lady took strawberry flavour cake and later she calls and tells my daughter likes chocolate cake . What would you do?
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Q1. Basic Introduction, Previous Experience
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Q1. Sales Methods, Achievements, Sales Targets
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Q2. Basic Introduction
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Q3. Previous Experience
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