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I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.
Feature selling focuses on the product's features while value added selling focuses on the benefits and added value to the customer.
Feature selling emphasizes the product's attributes and specifications
Value added selling highlights the benefits and added value to the customer
Feature selling is more product-centric while value added selling is more customer-centric
Value added selling can lead to higher customer satisfa...
To sell premium service to a customer, I would focus on the added value and benefits they would receive.
Highlight the unique features and benefits of the premium service
Explain how the premium service can solve the customer's pain points
Offer a trial or demo of the premium service to showcase its value
Provide social proof or testimonials from satisfied customers
Create a sense of urgency by offering limited-time promoti
I listen to their concerns, empathize, apologize, and offer a solution.
Listen actively to understand the issue
Empathize with the customer's frustration
Apologize for the inconvenience caused
Offer a solution to resolve the issue
Follow up to ensure customer satisfaction
Top trending discussions
I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before May 2021. There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Apr 2024. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.
posted on 12 Sep 2023
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.
When receiving a material invoice, key points to check include quantity, price, item description, and vendor details.
Check the quantity of items received against the quantity listed on the invoice
Verify the price per unit matches the agreed upon price
Ensure the item descriptions on the invoice match the items received
Confirm the vendor details such as name, address, and contact information
I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 3 interview rounds.
How will handle a team and conflicts
P&L is calculated by subtracting total expenses from total revenue to determine the profit or loss of a business.
Calculate total revenue by adding up all sales and other income.
Calculate total expenses by adding up all costs such as rent, salaries, and supplies.
Subtract total expenses from total revenue to get the profit or loss.
Formula: Profit/Loss = Total Revenue - Total Expenses
posted on 12 Oct 2024
I applied via Naukri.com and was interviewed in Apr 2024. There were 2 interview rounds.
Experienced retail professional with 10+ years in store management. Skilled in team leadership, sales strategies, and customer service.
10+ years of experience in store management
Strong leadership skills
Proven track record in implementing successful sales strategies
Focused on delivering exceptional customer service
Experienced retail professional with 10+ years in store management. Skilled in team leadership, sales strategies, and customer service.
10+ years of experience in store management
Strong leadership skills
Proven track record in implementing successful sales strategies
Focused on delivering exceptional customer service
Ability to motivate and develop team members
Challenges in retail include competition, changing consumer preferences, inventory management, and employee turnover.
Competition from online retailers impacting foot traffic
Adapting to changing consumer preferences and trends
Effective inventory management to avoid overstock or stockouts
High employee turnover leading to training costs and inconsistency in customer service
I handle conflict by addressing the issue calmly, listening to all parties involved, finding a solution that benefits everyone, and following up to ensure resolution.
Remain calm and composed during conflicts
Listen to all parties involved to understand their perspectives
Find a solution that addresses the concerns of all parties
Follow up to ensure the conflict is resolved and prevent future issues
posted on 13 Apr 2023
I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.
To manage the store effectively, I would focus on increasing sales through strategic marketing and promotions, implementing key performance indicators (KPIs) to track progress, and managing staff and inventory efficiently.
Develop and execute a marketing plan to attract new customers and retain existing ones
Analyze sales data to identify trends and adjust inventory accordingly
Implement KPIs such as sales per square foot...
To increase sales, focus on improving customer experience, offering promotions, and expanding product range.
Improve customer experience by training staff to be friendly and knowledgeable
Offer promotions such as buy-one-get-one-free or discounts on bulk purchases
Expand product range to cater to different customer needs and preferences
Utilize social media and email marketing to reach out to potential customers
Analyze sal...
To manage staff and control shrinkage, I would implement effective training programs, establish clear policies and procedures, and regularly monitor inventory levels.
Implement effective training programs to ensure staff are knowledgeable about inventory management and loss prevention techniques
Establish clear policies and procedures for handling inventory and cash transactions
Regularly monitor inventory levels to ident...
I applied via Approached by Company and was interviewed in Nov 2022. There were 5 interview rounds.
based on 5 reviews
Rating in categories
Production Manager
21
salaries
| ₹4.6 L/yr - ₹16.9 L/yr |
Key Account Manager
21
salaries
| ₹5.8 L/yr - ₹13.5 L/yr |
Area Sales Manager
17
salaries
| ₹6.6 L/yr - ₹15 L/yr |
Customer Service Manager
14
salaries
| ₹6.5 L/yr - ₹13 L/yr |
Sales Manager
13
salaries
| ₹10.4 L/yr - ₹18 L/yr |
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