Lenskart Sales Associate Interview Questions and Answers for Experienced

Q1. Family background
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Q2. What do you know about the role
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Q1. Round with area manager and after clear hr round then final round with HR
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Q2. Where are you working. Fresher or not and discuss timing and company culture
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Q1. Are you able to work 9 hours. Whats is your qualification. Where did you study done.
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Q1. How will you handel a dissatisfied customer?
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Q2. Salary Expectations
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Q1. 1.Introduction 2.Tell me about yourself 3.what you know about lenskart 4.how to handling customer objections
Ans. 
I have experience in sales and customer service, with knowledge of Lenskart's products and services.
• I have worked in sales and customer service roles in the past, where I have honed my skills in handling customer objections.

• I have researched Lenskart and am familiar with their range of eyewear products and services.

• I believe in actively listening to customers' concerns and addressing them effectively to overcome object...read more
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1.What are the brands in Lenskart
2.Difference between tokai lenses and rodenstock lenses
3.How to do entries in flow app
4.What are CJ points of lenskart
5.difference between myopia and hyperopia
6.Which is the light weight frame available in Lenskart
7.How to wear contact lenses
8.what is gold membership
9.Why should customer choice lenskart
10.What is 48 hr Calling

1. What is Gold Max
2.Why should customer choose lenskart
3.Difference between vc and jj
4.What is NPS
5.return policy

Q1. Normal introduction and past experience
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Q1. Tell me about yourself.
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Q2. What are your salary expectations?
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Please select any topic and compose a paragraph about it.

Q1. What do you know about our company?
Ans. 
Our company is a leading retail store known for its high-quality products and excellent customer service.
• Specializes in selling a wide range of products such as clothing, accessories, and home goods

• Known for providing exceptional customer service and creating a positive shopping experience

• Has a strong reputation for quality and reliability in the retail industry
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Q2. Why do you want to join our organization?
Ans. 
I am impressed by your company's reputation for excellent customer service and innovative products.
• I admire your company's commitment to providing top-notch customer service

• I am excited about the opportunity to work with innovative products

• I believe my skills and experience align well with the values of your organization
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Q3. What do you know about customer support?
Ans. 
Customer support involves assisting customers with their inquiries, issues, and feedback to ensure a positive experience.
• Customer support involves addressing customer inquiries, issues, and feedback in a timely and professional manner.

• It is important to actively listen to customers to understand their needs and provide appropriate solutions.

• Customer support may involve troubleshooting technical problems, processing ord...read more
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Q4. How long have you worked with this company?
Ans. 
I have worked with this company for 2 years.
• I started working with this company in 2019.

• I have been promoted once during my time here.

• I have received positive feedback from customers and colleagues.

• I have completed all required training programs.

• I have consistently met or exceeded sales targets.
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