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Leena AI
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I applied via Referral and was interviewed before Mar 2022. There were 6 interview rounds.
My strongest suit is my ability to effectively communicate and collaborate with team members.
Excellent communication skills
Strong collaboration and teamwork
Active listening and empathy
Ability to convey complex ideas clearly
Experience in facilitating meetings and discussions
SaaS stands for Software as a Service. It is a cloud-based software delivery model where users can access software applications over the internet.
SaaS eliminates the need for users to install and maintain software on their own computers.
It allows for easy scalability and flexibility as users can easily upgrade or downgrade their subscription plans.
Examples of popular SaaS companies include Salesforce, Dropbox, and Zoom...
Successfully navigated a difficult client without churn
Established clear communication channels with the client
Listened actively to the client's concerns and addressed them promptly
Provided regular updates and progress reports to keep the client informed
Offered personalized solutions and tailored services to meet the client's specific needs
Built a strong relationship based on trust and mutual understanding
Implemented e...
When working with non-performing people, I focus on understanding their challenges, providing support and guidance, setting clear expectations, and offering opportunities for improvement.
Take time to understand the reasons behind their non-performance
Provide support and guidance to help them overcome their challenges
Set clear expectations and communicate them effectively
Offer opportunities for improvement through train...
Yes
Yes, I had to let go of a team member due to performance issues.
I followed a structured process to address the situation.
First, I provided clear feedback and set performance improvement goals.
I offered support and resources to help the team member improve.
Regular check-ins were conducted to monitor progress.
Unfortunately, despite our efforts, the team member did not meet the expectations.
I had a candid conversation ...
I bring a unique set of skills and experience that will add value to the company and contribute to its growth.
My experience in the field and my track record of success make me a valuable asset to the company.
I have a proven ability to lead teams and drive results, which will benefit the company's bottom line.
My skills and expertise will allow me to make a significant contribution to the company's growth and success.
I a...
Top trending discussions
Always be confident and make an effort to listen before you speak.
I applied via Referral and was interviewed before Jul 2023. There were 2 interview rounds.
It was on the basis of programming logic with basic data structures
An abstract topic was given and it seems the objective was to eliminate
I applied via Referral and was interviewed before Apr 2022. There were 7 interview rounds.
posted on 6 Jun 2024
Case study of two different sectors planning to grow
Case studies on current on going process of company and marketing growth and strategic planning
I applied via Referral
They give you assignment which might have 2-3 scenario based questions.
posted on 17 Mar 2025
I appeared for an interview before Mar 2024, where I was asked the following questions.
Experienced Customer Success Manager with a passion for enhancing client relationships and driving product adoption.
Over 5 years of experience in customer success roles, focusing on SaaS products.
Successfully managed a portfolio of 50+ clients, achieving a 95% retention rate.
Implemented customer feedback loops that improved product features, resulting in a 20% increase in user satisfaction.
Conducted regular training se...
Effective account prioritization and risk identification are crucial for successful Customer Success Management.
Segment accounts based on potential value: Focus on high-value accounts that can drive revenue.
Use health scores: Implement metrics like product usage, support tickets, and customer feedback to gauge account health.
Regular check-ins: Schedule periodic reviews with clients to identify any emerging issues early...
based on 1 interview
Interview experience
based on 1 review
Rating in categories
Chat Bot Developer
35
salaries
| ₹7.2 L/yr - ₹19.3 L/yr |
Customer Success Manager
21
salaries
| ₹7 L/yr - ₹26 L/yr |
Senior Software Engineer
16
salaries
| ₹18.9 L/yr - ₹55 L/yr |
Software Engineer
15
salaries
| ₹7 L/yr - ₹19.1 L/yr |
Sales Development Representative
11
salaries
| ₹8 L/yr - ₹17 L/yr |
Vyapar
Classplus
Fleetx.io
KEKA TECHNOLOGIES